Scumbags! They steal your money but no support available when needed! Their website constantly down, ftp upload does not work, files deleted regularly even before 30 days (for premium users), account... See more
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See what reviewers are saying
For the moment, I can do what I want with Turbobit. Ask me the same question in 4 weeks for seeing if I keep the same rating. Pour l'instant, je peux faire ce que je veux avec Turbobit. Posez-moi... See more
When using "free" mode, if the file is larger than 200 MB, then it will fail part of the way with the "network error" message. This may happen several times, but if you try repeatedly you will eventu... See more
After reading different reviews (positive and negative), I have decided to test myself and bought a monthly subscription. I got the access code immediately in a few seconds and was able to download wh... See more
Company details
Information provided by various external sources
Fast File Sharing System and free hosting for files. Unlimited space for file storage. Data transfer speed up to 1 Gb/sec. File download in multiple streams. Download via browser, FTP. Simultaneous download of multiple files.
Contact info
Cyprus
- www.turbobit.net
3.2
Average
1K reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Hello, I still have a problem with your site, I paid for a premium and today I wanted to load something more round, I downloaded 3.21 GB and then the message can appear You have reached your daily pre
Hello, I still have a problem with your site, I paid for a premium and today I wanted to load something more round, I downloaded 3.21 GB and then the message can appear
You have reached your daily premium download limit
But I haven't glued it yet
October 2nd, 2023 Premium access blocked
Your Premium access to downloads is temporarily blocked.
Reason: You have reached the limit of premium downloads.
Blocking end time: 2023-10-03 00:00:00
Status: Blocked. You have reached the maximum of premium downloads.
Ban end date: 2023-10-03 00:00:00 Remove the limit by purchasing a new Turbo access!
Start date: 09/28/2023 9:41 p.m
End date: 09/27/2024 9:41 p.m. Extend
________________________________________
traffic
Remaining traffic until the end of the day: 32.65 GB (from 40 GB/day)
The rest of the monthly traffic: 575.30 GB (from 600 GB/month) until 10/28/2023 9:41 p.m
Can you tell me where the problem is
Can you tell me where the problem is
And this happens every time I download something from 3GB
2 October 2023
Unprompted review
Reply from Turbobit
Dear user,
We apologize for the inconvenience you're experiencing with your Premium access. To assist you further, could you please provide the following details:
Your Turbobit account email or username.
The type of internet connection you are using (e.g., Wi-Fi, broadband).
Are you using any VPN, proxy, or Remote Desktop Connection (RDP) during your downloads?
Understanding these details will help us investigate and resolve the issue you're facing. Additionally, if you have a specific link or file causing the problem, please provide that information.
Thank you for your cooperation, and we'll work to ensure a swift resolution.
5 star ⭐⭐⭐⭐⭐+ service you won't be disappointed
It's was great. Fast quick seamless downloads. Great menu setup and easy navigation. Love it great service would definitely recommend. A 5 star ⭐⭐⭐⭐⭐ service.
21 September 2023
Unprompted review
Reply from Turbobit
Thanks a lot!
Suits my needs well
It still worked with many parallel downloads, although I did eventually find a limit. Not the fastest download speeds, but plenty for my needs.
18 September 2023
Unprompted review
It's impossible to get in contact with…
It's impossible to get in contact with Turbobit to cancel your account or a subscription
20 September 2023
Unprompted review
Reply from Turbobit
We apologize for the inconvenience you've faced in trying to cancel your account or subscription. To expedite the process, please provide your Turbobit account email or username.
As a gesture of goodwill, we would like to offer you some complimentary premium time. Once we receive your account details, we will promptly process the cancellation and ensure you receive the premium time.
Thank you for your understanding, and we appreciate the opportunity to assist you.
First rating - Première évaluation
For the moment, I can do what I want with Turbobit. Ask me the same question in 4 weeks for seeing if I keep the same rating.
Pour l'instant, je peux faire ce que je veux avec Turbobit. Posez-moi la même question dans 4 semaines pour voir si je maintiens la même évaluation.
20 September 2023
Unprompted review
They'll keep billing you until you shut your card down
They seem good until you find out that it's impossible to unsubscribe from their service, shy of shutting your card down and getting a new one. Also, they will NEVER respond to any e-mail's you send them. Also, they are a Russian company.
1 September 2023
Unprompted review
Reply from Turbobit
We appreciate your feedback, and we apologize for any inconvenience you've experienced. To assist with your cancellation request, please provide your Turbobit account email or username.
In response to your concerns, we'd like to clarify that we are a Cyprus-based company, not a Russian one. We understand the importance of timely communication, and we apologize if there have been delays in responding to your emails. Rest assured, we are actively working to improve our support response times.
As a gesture of goodwill, we would like to offer you some complimentary premium time. Once we receive your account details, we will promptly process the cancellation and ensure you receive the premium time.
Thank you for bringing this to our attention, and we look forward to resolving this matter for you.
They quote things they don't deliver
They quote things they don't deliver - they don't reply to escalations. Under normal law they would be prosecuted, this company acts beyond law. Unfortunately in certain circles you can only use this entity.
Just don't expect what they promise as it is lies.
In reply:
The downloads are constantly resetting, the result is you never, ever get the quoted download quota that you have paid for, as it is done on the number of files, the reset appears to count on Turbobit as another download.Especially with a manager such as Jdownloader.
I have raised this on a number of occasions and never get a reply. The help facility appears to be a BOT. Upgrading to the premium, premium service makes no diffference. In essence if you expect to download 40GB expect it to be more like 20.
I don't experience the same with other providers.
15 August 2023
Unprompted review
Reply from Turbobit
We appreciate your feedback and apologize for any discrepancies you've encountered. To better assist you, could you please provide more details about the specific issues you're facing or any unmet promises?
Understanding the nature of your concerns will enable us to address them more effectively and work towards a resolution. Your satisfaction is important to us, and we are committed to providing the service we promise.
Everything worked as expected
Everything worked as expected, after payment I received a code to activate my premium account instantly.
7 September 2023
Unprompted review
For now
For now, 5months, i have tried to contact the support team to cancel my premium membership.
For the 27emails, in 7different email address, i have got one answer, where they wrote they are waiting my reply.
This site is 101% a scam.
5 September 2023
Unprompted review
Reply from Turbobit
Dear user,
We sincerely apologize for the difficulty you've faced in trying to cancel your premium membership. Your experience is not reflective of the service we strive to provide.
To expedite the cancellation process, please provide your Turbobit account email or username.
We understand your frustration with the lack of timely responses, and we are actively working to address this issue. As a gesture of goodwill, we would like to offer you some complimentary premium time once we receive your account details.
Thank you for your patience, and we appreciate the opportunity to assist you.
Fake free offers!
I was lured to the site with the offer of a free magazine PDF. There at Turbobit.net, under the pretext of filling out a captcha, I was bombarded for 10 minutes with misleading, completely unserious advertising. Again and again, the turbobit.net page tried to foist unwanted downloads on me and unwanted notifications in the browser. Last captured URL was: turbobit.net/ download/ free/ 3ca4fk014ssk# ...
I can only warn against visiting the site!
8 September 2023
Unprompted review
Reply from Turbobit
Dear user,
We apologize for any inconvenience you experienced during your visit to our site. We appreciate your feedback, and we'd like to clarify that as a file hosting service, our revenue comes from ads when free users download. This helps support the availability of free content on our platform.
We understand your frustration with the advertising experience, and we are continuously working to improve it. For a more seamless and ad-free experience, we encourage you to consider our premium subscription, which not only supports our service but also provides additional benefits such as faster downloads and enhanced features. We have short 5-day plans.
Once again, we apologize for any inconvenience caused, and we appreciate your understanding.
I think that this company has no…
I think that this company has no weaknesses, and premium access is authentically as announced. Recommend.
22 August 2023
Unprompted review
fraud website
its a fraud website first force us to buy for download services after purchasing didn't receive any so called premium code all of their support mails are useless nothing work on my conversation page this website crap don't if you steal have doubts first sent something on their email you'll see it
18 August 2023
Unprompted review
Reply from Turbobit
We sincerely apologize for the inconvenience you've encountered with our service. This is not the experience we aim to provide, and we appreciate your bringing it to our attention.
To assist you promptly, please provide the details of your purchase, such as the transaction ID and the email associated with your account. We will investigate the issue and ensure you receive the premium code you purchased.
We understand the frustration caused by the lack of response from our support, and we are actively working to improve our communication channels. Your feedback is crucial in helping us address these issues and enhance our service.
Once again, we apologize for any inconvenience caused, and we are committed to resolving this matter for you.
Fraudulent website
Fraudulent website. You wont be able to unsubscribe and will be charged on your credit card no matter what.
I will have to fill a complaint to the FTC and dispute the charges with my bank.
Dont believe this website, it is clearly a scam !
13 August 2023
Unprompted review
Reply from Turbobit
We sincerely apologize for any inconvenience you've experienced and appreciate your feedback. We take your concerns seriously and want to assist you in resolving this matter.
To expedite the cancellation process, please provide your Turbobit account email or username. Once we have this information, we will investigate and process the cancellation promptly.
Thank you for your cooperation, and we apologize for any frustration this may have caused.
It was difficult getting my payment…
It was difficult getting my payment accepted.
30 July 2023
Unprompted review
Reply from Turbobit
We apologize for any difficulties you encountered while attempting to make a payment. We understand the importance of a seamless process and want to assist you in resolving this matter.
To streamline the payment process, please ensure that you selected your country correctly when visiting the premium purchase page. If the issue persists, kindly let us know your country, so we can investigate and address any potential issues on our end.
Thank you for bringing this to our attention. We appreciate your patience and look forward to ensuring a smoother experience for you.
Very quick and reliable service
Very quick and easy to join, fast reliable downloads.
8 August 2023
Unprompted review
Does what it promises
Does what it promises, pretty good and easy to use.
7 August 2023
Unprompted review
Good experience
17 July 2023
Unprompted review
Ultra Slow Download Speeds
Hello, I use this web site 1 time but this web site begging first I waste my 1 minute then the the download page says I have to wait 7 hours!
29 July 2023
Unprompted review
Reply from Turbobit
We apologize for the inconvenience you've experienced with the download speed on our website. To better assist you, could you please clarify if you are using a free or premium account?
We recommend trying our premium service for a faster and more seamless download experience. Premium accounts help support our website, allowing us to provide better services. Your understanding and consideration of our premium offering are greatly appreciated.
If you have any further questions or concerns, please let us know, and we'll do our best to assist you.
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