Responded quickly for a quote to view + work to be carried out, correspondence good.arrived on time to carry out work required the two man team came + transformed my front garden area within 3hrs with... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
We have employed builder Neil Marshall of West Looe, Cornwall a number of times to undertake work in our house. From plastering and painting to a new porch balcony and kitchen roof, these jobs have a... See more
Company replied
Having tried (and failed miserably) with other online trade organisations I was very pleased with Trust a Trader Having been let down on four occasions with no show plumbers when Martyn Monkh... See more
Company replied
Dorset Windows supplied triple glazed window units for our house in September 2016. This week, in the heat, one misaligned slightly and would not lock properly. They came out within 24hours, comple... See more
Company replied
Company details
Information provided by various external sources
TrustATrader.com - a directory of tradespeople you can trust because their place on the website depends upon their quality of service.
Try the new TrustATrader mobile app!
Written by the company
- Access hundreds of tradespeople with just a few taps
- Our easy to use app is the perfect way to find a trader on the go. Now even quicker, you'll be able to find the trader you need in no time. If you're a registered trader, you can now access your full trader profile straight from the app! See for yourself...download for Apple and Android today!
"You can trust our traders"
Supplying the UK with the best tradespeople in the country
Here at TrustATrader, we make sure that all our traders have appropriate accreditation and qualifications before they become members. This automatically eliminates rogue traders from joining our website and means that if you see a qualification or accreditation listed on our website, you can trust it is real and has been verified.
Contact info
5 Meadway Court, SG1 2EF, Stevenage, United Kingdom
- 01438 870097
- sales@trustatrader.com
- www.trustatrader.com
4.6
Excellent
9K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 84% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
A brilliant facility.
A very helpful service in finding traders of quality & with good endorsements. I’ve been incredibly satisfied with the work standards done by the traders I’ve found on this site.
8 July 2026
Reply from TrustATrader
Hi Sandra,
Thank you for your wonderful feedback! We’re delighted to hear you’ve found TrustATrader to be such a helpful resource for finding quality tradespeople. It’s especially rewarding to know you’ve been consistently satisfied with the high standard of work carried out by the traders you’ve chosen through our platform.
Warm regards,
The TrustATrader Team
Reply from TrustATrader
Hello Glen,
Thank you for your kind feedback! We’re delighted to hear TrustATrader helped you make your decision with confidence. Providing a trusted platform where customers can find reliable tradespeople is exactly what we strive to do.
Best wishes,
The TrustATrader Team
EB Plastering provided a fast service…
EB Plastering provided a fast service and effective repair.
1 July 2026
Reply from TrustATrader
Hello Paul,
Thank you for your feedback! We’re delighted to hear EB Plastering provided a fast, efficient service and completed the repair to your satisfaction. We really appreciate you taking the time to share your experience.
Kind regards,
The TrustATrader Team
Great man ray very professional cares…
Great man ray very professional cares about his work and will be using him again very happy with my sitting room
7 July 2026
Reply from TrustATrader
Hi Carol,
Thank you for your wonderful feedback! We’re delighted to hear Ray provided such a professional service and took real pride in his work. It’s great to know you’re so pleased with your sitting room, and we really appreciate your recommendation and continued support.
Best wishes,
The TrustATrader Team
I have already given my review,but…
I have already given my review,but forgot to give
5 stars.
4 July 2026
Reply from TrustATrader
Hi Margaret,
Thank you for coming back to update your rating—we really appreciate you taking the time to do so! We're delighted you were happy with your experience, and your 5-star rating means a great deal to us.
Best wishes,
The TrustATrader Team
Quick response
I very quickly got six suggestions of companies local to me who might be interested in quoting for the job and most contacted me straight away. I was very pleased with the end result after the job was done.
16 June 2026
Reply from TrustATrader
Hi Jackie,
Thank you for your lovely feedback! We’re delighted to hear you quickly received several local recommendations and that most of the traders got in touch straight away. It’s even better to know you were pleased with the finished job and the overall experience.
Best wishes,
The TrustATrader Team
One good experience with an electrician…
One good experience with an electrician but when I tried to get someone to fit two Velux windows, I did not get a single response, despite contacting about 8 tradesman 😳
4 July 2026
Reply from TrustATrader
Hi there,
Thank you for taking the time to share your feedback.
We're really pleased to hear that you've had positive and satisfactory experiences with TrustATrader for your electrician. We're sorry to learn that your recent attempts to contact traders didn’t receive the responses you expected.
While all our members are committed professionals, response times can vary depending on demand, particularly for services like roofing during busy periods. That said, we completely understand how frustrating it can be not to receive a reply, and we’re actively working to improve the responsiveness of our messaging system.
If you would like to let us know which traders you contacted, we can investigate this further for you. Please feel free to get in touch by emailing us at complaints@trustatrader.com or calling 01438 905014.
Thanks again for your continued support and for bringing this to our attention
Kind Regards
Trustatrader
Reply from TrustATrader
Hi there,
Thank you for your 5-star review! We’re delighted to hear you had a great experience using TrustATrader. We really appreciate you taking the time to share your feedback.
Kind regards,
The TrustATrader Team
Reply from TrustATrader
Hi there,
Thank you for your feedback! We’re pleased to hear TrustATrader helped you find a trusted tradesperson. Giving our customers confidence when choosing the right professional is exactly what we’re here for.
Warm regards,
The TrustATrader Team
I found the right company to do the…
I found the right company to do the right job, the company did a fantastic job. Would definitely use TrustATrader again.
22 June 2026
Reply from TrustATrader
Hi there,
Thank you for your lovely feedback! We’re delighted to hear TrustATrader helped you find the right company for the job and that they delivered such fantastic results. It’s wonderful to know you’d happily use our service again in the future.
Best wishes,
The TrustATrader Team
I have only dealt with you once
I have only dealt with you once. So can’t give more stars yet.
3 July 2026
Reply from TrustATrader
Hi there,
Thank you for your feedback.
We're pleased to hear you had a positive experience with the trader you found through TrustATrader and that you took the time to leave them a positive review, it’s always great to see our platform helping people connect with reliable professionals.
If you ever have questions about how reviews work on TrustATrader or if you’d like help navigating the platform, please don’t hesitate to get in touch. We’re always happy to assist.
Kind regards,
TrustATrader
I’ve used this a few times
I’ve used this a few times and each time i have been highly satisfied. I’ve used roofers, builders and a joiners.
2 July 2026
Reply from TrustATrader
Hello, Maureen
Thank you for your continued support! We’re delighted to hear you’ve used TrustATrader several times and have been highly satisfied on every occasion. It’s wonderful to know we’ve been able to help you find trusted roofers, builders and joiners whenever you’ve needed them.
We look forward to helping you again in the future.
Best wishes,
The TrustATrader Team
Great Traders
25 June 2026
Reply from TrustATrader
Hi Piers,
Thank you for your 5-star review! We’re delighted to hear you had such a positive experience and found great tradespeople through TrustATrader. We really appreciate your support.
Kind regards,
The TrustATrader Team
Easy to use
Easy to use. I found a good electrician to replace smoke alarms. Good to know he had been verified by TrustaTrader.
2 July 2026
Reply from TrustATrader
Hi Hazel,
Thank you for your kind feedback! We’re delighted to hear you found the site easy to use and were able to find a good electrician for the job. It’s great to know our verification process gave you extra confidence when making your choice.
Best wishes,
The TrustATrader Team
Very easy to leave a review
2 July 2026
Reply from TrustATrader
Hi Pam,
Thank you for your feedback! We’re pleased to hear you found the review process quick and easy. Making it simple for customers to share their experiences is an important part of helping others choose trusted tradespeople.
Kind regards,
The TrustATrader Team
It's a vey good site to find tradesmen
It's a very good site to get reviews of tradespeople and honest opinions about work that people have had done.
1 July 2026
Reply from TrustATrader
Hi Sally,
Thank you for your kind feedback! We’re delighted to hear you find TrustATrader a great place to read genuine reviews and honest opinions from customers. Helping people make informed decisions when choosing a tradesperson is exactly what we aim to do.
Best wishes,
The TrustATrader Team
It's important that people can trust the businesses they deal with.
TrustATrader is a really good place to find reliable people you can trust and to deal with.
1 July 2026
Reply from TrustATrader
Hi Peter,
Thank you for your wonderful feedback! We’re delighted to hear you see TrustATrader as a trusted place to find reliable businesses. Giving customers the confidence to choose tradespeople they can trust is exactly what we strive to achieve.
Kind regards,
The TrustATrader Team
Excellent service
24 June 2026
Reply from TrustATrader
Hi Eric,
Thank you for your 5-star review! We’re delighted to hear you had an excellent experience. We really appreciate you taking the time to share your feedback.
Best wishes,
The TrustATrader Team
Trust a trader always gives you great advice.
Trust a trader always gives you great advice and helps you in every way they can to get you the best service for your needs I am always delighted with results thank you Helen Cruickshanks
30 June 2026
Reply from TrustATrader
Hi Helen,
Thank you for your lovely feedback, Helen! We’re delighted to hear TrustATrader has consistently helped you find the right service and provided the support you needed. It’s wonderful to know you’ve always been pleased with the results, and we really appreciate your continued trust in us.
Warm regards,
The TrustATrader Team
Excellent service
Excellent service, quick and easy to understand, great recommendations and fully trustworthy
23 June 2026
Reply from TrustATrader
Hi Glenda,
Thank you for your wonderful feedback! We’re delighted to hear you found the service quick, easy to use and trustworthy. It’s great to know our recommendations helped you find the right tradesperson with confidence.
Best wishes,
The TrustATrader Team
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