Trinity Finance Reviews 

713
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Looking at 87 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the knowledgeable staff for providing clear guidance, honest advice, and making the entire mortgage process remarkably straightforward and manageable from start to finish. Many consumers mention that advisors go above and beyond to secure the best possible rates while ensuring every step is thoroughly explained. People note that the support team is exceptionally responsive, maintaining timely communication and keeping clients fully updated throughout the journey. Reviewers consistently highlight the exceptionally smooth and stress-free user experience, noting that all questions and concerns are answered promptly and efficiently.

What people talk about most

Staff

Clients share positive opinions on staff, highlighting their professionalism, patience, and clear... See more

Service

Reviewers highlight positive aspects of service, consistently praising the professional, knowledgeable, and... See more

Customer service

Reviewers mention positive feedback about customer service, highlighting helpful and supportive interactions... See more

Response time

Users describe positive interactions with response time, highlighting consistently fast and prompt... See more

User experience

Customers consistently note positive experiences with user experience, highlighting how helpful and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Dean Murray made the whole mortgage process simple and stress-free from start to finish. He took the time to understand my situation and found the best deal available, explaining every step clearly... See more

Rated 5 out of 5 stars

Worked with Louis Chalk who guided me through the process of acquiring a mortgage. His advice and patience were invaluable for me as a first time buyer. Very quick response to queries and explained... See more

Rated 5 out of 5 stars

Hello What made my experience, Well I explained I have ADHD and Autism, Dean Murray & Vince Spicer both worked with me really well, I felt combatable and trusting in how they were dealing with... See more

Rated 5 out of 5 stars

Working with Vince and Dean was an absolute pleasure from start to finish. They made the mortgage process smooth, transparent, and stress-free. Both were incredibly knowledgeable, always available to... See more


Company details

  1. Mortgage Broker

Information provided by various external sources

Whether you’re a first-time buyer, remortgaging, moving home, investing in property or simply taking control of your finances, a mortgage is a big decision. A dedicate team of mortgage experts are here to help you every step of the way.


Contact info

4.9

Excellent

TrustScore 5 out of 5

713 reviews

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No recent history of asking for reviews

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4.9

All reviews

(713)

85 reviews in the last 12 months

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Rated 5 out of 5 stars

As first time buyers we were very…

As first time buyers we were very fortunate to have Maria and Vincent as our brokers - they constantly kept us up-to-date and always tried to get the best rate for us even in the very last week before we completed! It was very reassuring to have Maria as she was always there to answer any questions via whatsapp or email - we would not hesitate to recommend Trinity Finance and will use them again in the future!

1 April 2025
Unprompted review
Rated 5 out of 5 stars

So lucky to have found and work with Lisa

We used Trinity as first-time buyers for a shared ownership property. Throughout this journey, Lisa was there for us every step and we cannot thank her enough. Her professionalism, knowledge, advice and emotional investment were invaluable. She is very well organised and dedicated to finding you the best advice, she gets passionate about helping young families, and she has a kind heart when doing it.
We intend to continue using Trinity Finance and especially continue to collaborate with Lisa, for other services and highly recommend them to others.

9 April 2025
Unprompted review
Rated 5 out of 5 stars

Thank you Trinity Finance and Gemma

We used Trinity on recommendation as first time buyers. Throughout the journey of purchasing our first property we were supported by a great team in particular Gemma who we cannot thank enough. Her professionalism, knowledge, advice and emotional investment in guiding us through to completion is immeasurable. Her level of customer care is a testament for others to follow. She went above and beyond in many situations. She alleviated any concerns we had with constant reassurance with her wisdom and experience from dealing with many clients. We intend to continue using Trinity for other services and highly recommend them to others.

21 March 2025
Unprompted review
Rated 5 out of 5 stars

Exceptional experience

We recently had the pleasure of experiencing exceptional service from Melanie, and we cannot recommend them highly enough. They were warm, attentive, and professional from the moment we reached out. From that very first meeting, we received our mortgage offer in less than two months. Our case was far from being the easiest.
Melanie took the time to listen to our needs and went above and beyond to ensure everything was handled smoothly. Their clear, timely, and thorough communication made the entire process stress-free. It's rare to come across someone who genuinely cares about providing top-notch service, and Melanie is undoubtedly one of those people. Thank you for making our experience so enjoyable, Melanie!

1 April 2025
Unprompted review
Rated 5 out of 5 stars

I definitely recommend Trinity Finance…

I definitely recommend Trinity Finance for your mortgage applications. Especially Berkin has been so helpful and collaborative, also Chloe always updated us even before we asked for any update. They did their best to get me the best rate and informed us about every step.

27 March 2025
Unprompted review
Rated 5 out of 5 stars

Excellent Service

Patrycja is very proactive and pays attention to detail. She also goes above and beyond the call of duty, helping find other related products at competitive rates. She is simply amazing. She is prompt to respond to queries and very responsive. The communication has been nothing short of great. She is also very professional and focuses on the task ahead.

19 March 2025
Unprompted review
Rated 5 out of 5 stars

I Would 100% recommend Trinity Finance

I Would 100% recommend Trinity Finance. Amit was brilliant and helped us every step of the way. We were unsure whether we could even get a mortgage because of previous bad credit, but Amit found us a specialist mortgage company. We now have an our lovely new home. Also a massive special thanks to Chloe, she was amazing! Honestly made everything so less stressful, she was a super star all the way through. Thank you Trinity Finance Jennie, James, Harry and Jack

19 March 2025
Unprompted review
Rated 5 out of 5 stars

100% recommend

This is our third mortgage with Trinity Finance - we were never in doubt as to whether to work with Maria and Vince again, they are always so helpful, provide clear and honest communication, and always respond to queries right away. We would have no hesitation in recommending them, and actually have done to quite a few friends!

12 March 2025
Unprompted review
Rated 5 out of 5 stars

Review for Alasdair at Trinity Finance

Alasdair was an absolute pleasure to work with while buying my first property. He was incredibly amenable and patient, taking the time to explain everything in detail and ensuring I fully understood each step. His expertise helped me navigate potential pitfalls, making the process much smoother. Communication was excellent throughout, and his attentiveness made me feel confident in my decisions. I highly recommend Alasdair and Trinity Finance for anyone looking for professional and reliable mortgage advice.

6 March 2025
Unprompted review
Rated 5 out of 5 stars

Buying my first property in the UK has…

Buying my first property in the UK has been super stressful, but Džaneta did an amazing job of supporting me through this process. She is knowledgeable, concise and very responsive.She helped me obtain a product which is 100% tailored to my needs within a tight timeframe. Highly recommended!

12 February 2025
Unprompted review
Rated 5 out of 5 stars

Collington and my mortgage

I discussed my mortgage issue with at least 10 advisors and none of them could find a solution until I me Collington. He is brilliant and very professional in his dealings. The best thing I like about him is that he never gave up and always try to find solutions. He is polite, well-versed and very clear when explaining the processes. I highly recommend him to potential buyers.

14 February 2025
Unprompted review
Rated 5 out of 5 stars

An Absolute God Send

Dean at Trinity Finance helped us recently to get a mortgage. What a fantastic experience, he was knowledgeable, proactive and delivered exactly what we required. An absolute God send, thank you Dean and Trinity Finance.

15 November 2024
Unprompted review
Rated 5 out of 5 stars

First-Time Home Buyer

Jonathon is an incredibly knowledgeable, helpful and trustworthy mortgage broker who made the process of buying our first home feel less scary.

10 February 2025
Unprompted review
Rated 5 out of 5 stars

Nicola

I was pretty much clueless when it came to buying property. The paperwork seemed endless. But Nicola helped us so much. Not only was she a mortgage advisor but she understood me and helped me pave through the obstacles ahead of us. I would definitely recommend trinity finance as a second time buyer I can tell you the second time went way smoother than my first time.

9 February 2025
Unprompted review
Rated 5 out of 5 stars

Would highly recommend Trinity Finance

Would highly recommend Trinity Finance.
Maria was fantastic from start to finish with helping me with getting my mortgage and the communication was also amazing!
Thanks also to Vince for supporting and providing documentation.,

6 February 2025
Unprompted review
Rated 5 out of 5 stars

GREAT SERVICE FROM LISA INGRAM OF TRINITY FINANCE

THIS IS THE SECOND TIME LISA INGRAM HAS HELPED US TO OBTAIN A MORTGAGE AND REMORTGAGE, AND ONCE AGAIN SHE HAS BEEN EXCELLENT IN TRACKING DOWN THE BEST INTEREST RATES. LISA HAS ALSO BEEN EXTREMELY HELPFUL IN GETTING INVOLVED IN THE DAY TO DAY PROBLEMS THAT CAN ARISE DURING THESE TRANSACTIONS, AND MANAGED TO OBTAIN A SWIFT COMPLETION. THANK YOU AGAIN LISA FOR ALL YOUR HELP, YOU HAVE BEEN BRILLIANT.

1 December 2024
Unprompted review

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