Tribes Travel Reviews 

243
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Considering 78 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the superb organization and seamless execution of their holidays, with every detail, from transfers to excursions, running smoothly. Many highlight the exceptional staff and customer service, appreciating their patience, knowledge, and ability to tailor trips to specific needs and interests, contributing to memorable and stress-free experiences. Reviewers found the accommodation, guides, and overall locations to be outstanding. However, some customers experienced communication issues, such as unreturned calls from specialists or feeling their concerns were dismissed. A few also noted problems with local partners being incommunicado or transfers not arriving as scheduled.

What people talk about most

Holidays

People report positive experiences with holidays, often describing them as fantastic, amazing, and even a... See more

Staff

Reviewers mention positive feedback about staff, highlighting their helpfulness, knowledge, and... See more

Service

Reviewers highlight positive aspects of service, consistently praising the first-class experience, excellent... See more

Location

Customers consistently note positive experiences with location, praising the selection of incredible places... See more

Customer service

Clients share positive opinions on customer service, frequently highlighting the helpfulness and expertise of... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Superb organisation and every transfer, every hotel, every excursion went like clockwork. It was great peace of mind to have things in place and to be able to fully enjoy our fabulous holiday. We woul... See more

Company replied

Rated 5 out of 5 stars

Tribes Travel are South American experts using local people and care about the environment of the countries they cover. We cruised the Galapagos for a week on the Origin and Arturo at Tribes Trave... See more

Company replied

Rated 5 out of 5 stars

Tribes listened really carefully to what we were looking for in a safari and were able to consider many options and propose a fabulous trip for us - aside from considering our overall budget they coul... See more

Company replied

Rated 5 out of 5 stars

We had a great trip to Costa Rica. Everything went so smoothly. We got support with the initial planning, Andrew helping us pin down our itinerary based on our interests and things we’d like to see an... See more

Company replied


Company details

  1. Tour Operator
  2. Boutique Hotel
  3. Cultural Tours Provider
  4. Travel Agency

About Tribes Travel

Written by the company

Discover the world with Tribes Travel

Why travel with Tribes?

The Tribes team creates high-quality, tailor-made holidays, adventures and safaris; unmissable and inspirational travel experiences which aim to feed your spirit and benefit wildlife, environments and people.

Tribes is all about wonderful people: you, the curious traveller; our valued destination partners; the often visionary property-owners we work with; the superb guides, chefs, drivers . . . and, of course, our incomparable team of experts here in the UK.

We’re sure that your holiday will make you very happy as well as positively benefiting some beautiful corners of the earth along with the people and wildlife who live there.

We are: trustworthy & reputable – friendly & personal – knowledgeable & imaginative – responsible & protective – fully-bonded & offer value for money.


Contact info

4.8

Excellent

TrustScore 5 out of 5

243 reviews

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Asks customers to review

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Replied to 100% of negative reviews

Typically replies within 1 week

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4.8

All reviews

(243)

75 reviews in the last 12 months

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Rated 5 out of 5 stars

Amazing Holiday in Costa Rica with Little Hassle

Tribes Travel planned almost our entire holiday for us, from hotels and excursions down to the transfers between resorts. All the hotels that were picked were simply amazing and the included tours were based on what we had advised right in our initial phonecall with Alex.

Once we were out in Costa Rica, they had a local travel company that they were partnered with, giving us local knowledge and help on the right time zone, particularly useful when we had a tour cancelled due to the weather and a confusion over a pickup, but any questions and issues were dealt with very quickly. I would definitely do it again.

15 November 2024
Rated 5 out of 5 stars

Safari and Beach - The most amazing 2 weeks!

From start to finish Christine from Tribes was absolutely amazing. Throughout the planning process she listened to all of our requests and hopes of how we envisaged our honeymoon and she went above and beyond to meet them. Our trip started with a safari staying at Governors Camp, what a gem of a place! We couldn't fault it, the atmosphere, the food and the staff were all amazing. Following our safari we then went to Chale Island. Again, what an incredible place! Everything was planned to perfection and everyone we met along the way were so helpful. We wish we could go back and do it again. Thank you Tribes and in particular Christine.
Ben, Lydia and Darcy H

10 November 2024
Unprompted review
Rated 5 out of 5 stars

Tanzania safari

Everything worked well and as expected. The two camps were both excellent, with great service and our Driver/Guide for the whole trip was superb. We saw all the wildlife possible.

14 November 2024
Rated 5 out of 5 stars

Botswana

Excellent itinerary excellent lodges and everything went smoothly
Vanessa Berry was amazing throughout would highly recommend

4 September 2024
Unprompted review
Rated 5 out of 5 stars

Safari experts

We have been travelling with Tribes for 15 years and our latest trip to Zambia was possibly the best yet.
The team have personal experience of camps and so they can tailor to your needs.

21 August 2024
Unprompted review
Rated 5 out of 5 stars

Wonderful

Tribes organised such a wonderful trip for us. We had the best time and all the guides, trips & hotels were perfect. Wouldn’t have changed a thing about it and the support we had from Tribes from our first enquiry to the end of our trip was unbeatable.

3 August 2024
Unprompted review
Rated 5 out of 5 stars

Travel tribe gave us a tailored package…

Travel tribe gave us a tailored package with everything we needed and was in our budget
Great communication, sorted everything out straight away. Hotel was excellent with lots of things to do outside as well as inside.
Definitely will use them again once again thank you for everything.
Yahya

12 August 2024
Unprompted review
Rated 5 out of 5 stars

A great experience

Our much anticipated family holiday in Costa Rica was everything we had been hoping for. The itinerary was perfect, all the accommodation was great and the communication and support from the Tribes Travel team was exemplary. Our consultant Arturo was exceptional from start to finish; really going the extra mile to help when a connecting flight was cancelled. Thank you!

4 August 2024
Unprompted review
Rated 5 out of 5 stars

Excellent service from Tribes for the trip of a lifetime.

From my very first enquiry, Vanessa at Tribes immediately made me feel assured with her knowledge of the various options for the safaris in Tanzania and her very friendly and relaxed manner. She was attentive and responded promptly with my queries, understanding quickly what I was looking for. The itinerary for Tanzania and Zanzibar was well planned and every journey went smoothly. We were briefed at every new lodge of what to expect and the safari guides were very professional and had extensive experience and knowledge of the Parks. Vanessa ensured that a surprise birthday experience of a Balloon Safari for my daughters remained a surprise with her instructions to the staff and the birthday cake was a very kind gesture ! The trip truly was a once in a lifetime experience and our thanks to Vanessa and the team at Tribes for making it such a special and memorable experience.

18 August 2024
Unprompted review
Rated 5 out of 5 stars

Highly recommend Tribe's Travel

Tribes Travel were amazing from start to finish. Arturo arranged our dream holiday to Costa Rica and all the arrangements worked perfectly. Arturo and Tribes were so knowledgeable and friendly and we felt looked after at every stage. Their representatives in Costa Rica, Swiss Travel, were outstanding and every transfer and trip was on time. Arturo from tribes put together an amazing package of destinations and experiences and we had an excellent holiday. I would recommend tribes to all my friends and family.

8 August 2024
Rated 5 out of 5 stars

Epic Tanzanian Safari and Beach holiday

Vanessa made our experience great. She was always available to help and sort out any issues before our trip and everything went like clockwork. It was a holiday of a lifetime which will be etched in our memories for a very long time. To quote my son ‘it was epic’ Thank you Tribes.

29 July 2024
Rated 5 out of 5 stars

Five stars for Tribes - highly recommend!

Brilliant service throughout. Planning the trip was easy through Tribes - lots of options and flex to change the itinerary to suit me. Alex was really knowledgeable and all questions were responded to quickly.

I was a solo female travelling to Costa Rica with a young child. The on the ground support was fabulous. Messages via WhatsApp so instant responses. I managed to miss a trip one day and they quickly rescheduled to the following day. Plus an additional trip was booked with short notice. The drivers were reliable, on time and spoke English. It all ran to plan, very smoothly.

Highly recommend.

7 August 2024
Rated 5 out of 5 stars

Chris,from Tanzania in earlier life was…

Chris,from Tanzania in earlier life was responsible for making this trip to Namibia Botswana Zimbabwe and Zambia unforgettable and impeccable! With everything down to advice on visas vaccinations flights times consideration to our ages ( late 60’s attempting camping driving as newbies!) can’t recommend enough!
Thank you Chris and Tribes!

21 July 2024
Unprompted review
Rated 5 out of 5 stars

Absolutely incredible

Absolutely incredible, everything from start to finish went perfectly! If going to Costa Rica Alex was brilliant and knew exactly what to recommend to put the perfect trip together

31 July 2024
Rated 5 out of 5 stars

Great advice and a fabulous trip to Tanzania

We decided upon a trip to Tanzania for our family of 4 at relatively short notice and after contacting 2 or 3 agents, felt immediately comfortable with Tribes. Vanessa understood very quickly what we were after and presented us with options from which we decided upon a week on Safari followed by a week’s R&R on the beach in Zanzibar.
We were delighted with the safari - our guide Frank, from Kilimanjaro Safari Club, was brilliant, taking us from Manyara, into the Ngorongoro crater through the Serengeti and onto Grumetti Hills, to see the Migration. The accommodations were excellent in and around the parks as well as on Zanzibar. We felt that, though expensive, the value of what we experienced was great. All the logistics worked like clockwork; we would recommend Tribes and hope to use them again.

25 June 2024
Unprompted review
Rated 5 out of 5 stars

Just what we were looking for - Tribes Travel get it bang on again!

Chris is so knowledgeable and has a real knack of grasping what we are looking for. We spent 7 nights in Zanzibar at The Zanzibari - perfect for relaxing and catching up with grown up children. Then a hop to Simply Saadani for 3 nights - a beautiful, tranquil "camp" on a Robinson Crusoe coastline with stunning sunrises over the Indian Ocean. We use Tribes because of its ethical approach so we know wherever we stay, the local communities will be benefitting from our stay.

2 July 2024
Unprompted review

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