Ordered on line in the morning and it was despatched in the afternoon. Excellent service. I opted for overnight delivery. Fedex were the carrier who advised the parcel was on the Van at 07.30 am at... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
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Just started using Kato and have found Train Trax excellent. The website is very easy to use especially for someone who is not that good with the internet etc. It is easy to navigate and find what you... See more
Restarting with n gauge and now know I need the versatility of the kato unitrack system. Easy now to change my mind and don't need to strain my eyes to make good connections. Train Trax are perfect fo... See more
Company replied
The specific n guage bridges I wanted were sourced within a week following a call to the York office and I was notified straight away once they arrived. I immediately placed my order and received the... See more
Company details
Written by the company
Train Trax is dedicated to Kato Model Railway products to buy online. I stock all the popular Kato N gauge Unitrack, rolling stock and buildings. I carry a large range of locomotives, carriages, wagons and sets from Kato USA. I also stock a growing range of European and Japanese outline, Locomotive Multiple Units and Rolling stock, with more coming from Kato regularly. So if you are just starting your layout or you are a seasoned Unitrack modeller I endeavour to have the products you are looking for!
Contact info
Model Railway Magic, Unit 15 The Bull Centre, Stockton Lane , YO32 9LE, York, United Kingdom
- 01904215416
- help@traintrax.co.uk
- www.traintrax.co.uk
4.9
Excellent
986 reviews
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Great service good prices
30 May 2025
Reply from Train Trax
Thanks kindly for the review. Anything we can do better to get 5 stars next time?
Excellent Service as always!
29 May 2025
Reply from Train Trax
Thank you for taking the time to drop us a review!
Great service as always thank you
29 May 2025
Reply from Train Trax
Glad to always be of help! Thanks for dropping a review!
Answered all my questions and suppled…
Answered all my questions and suppled what I required
28 May 2025
Reply from Train Trax
Thanks for the review, we try our best!
Kato Order
Really good to deal with. Kato models were competively priced and excellent delivery by Royal Mail. All fine. Thank you.
27 May 2025
Reply from Train Trax
Thanks for taking the time to drop us a review, we appreciate it!
Would give 6 star
Quick delivery, cheap prices, helpful customer services, quality products
28 May 2025
Reply from Train Trax
We wish you could give us 6 stars too, we try our best! Thank you for the kind review.
Reply from Train Trax
Thank you for taking time to drop us a review!
Good service great price easy to use…
Good service great price easy to use website and good correspondence
27 May 2025
Reply from Train Trax
Thank you kindly for the review, we like being here to help!
Always delivers on time.
27 May 2025
Reply from Train Trax
Thank you for the review, we love when a plan comes together!
Excellent service as always
Excellent service as always. The range of stock is incredible. My go to for Kato!
27 May 2025
Reply from Train Trax
Thanks so much for the review, we try and keep as much as we can in stock!
Good service
27 May 2025
Reply from Train Trax
Thank you for taking the time to drop us a review, we appreciate it!
Excellent rapid service
Excellent rapid service. Great prices. Certainly worth a look.
I'll be shopping here again.
15 May 2025
Reply from Train Trax
Thank you for the lovely review, we look forward to seeing you again!
Traintrax are always great to deal…
Traintrax are always great to deal with, they are my one stop shopfor all things Kato. Speedy delivery and the items are always well packaged.
15 May 2025
Reply from Train Trax
Thank you for the kind review!
Reply from Train Trax
Thank you very much for taking the time to give us a review, we appreciate it!
I had a locomotive repaired by Train…
I had a locomotive repaired by Train Trax (bought from another supplier). The repair was carried out very quickly. The item was returned within a week of postage. The cost was very fair considering the intricate work carried out. Overall excellent service.
14 May 2025
First time customer
First time customer - spoke and emailed with Ian and Kieren who were both helpful and kind. Place my order and it arrived without too much fuss a few days later.
8 May 2025
Kato track
Easy to search through the stock and see how many items are available. Found my items at a good price and they arrived in just a couple of days.
9 May 2025
Great service from start to finish
Everything , can’t fault on anything , all aspects of the ordering, information and detailing of the items being sent really excellent, definitely 5* , many thanks
6 May 2025
Consistently offers better prices and…
Consistently offers better prices and delivery services than similar retailers selling model railways . Also allowed me to add to my order avoiding further delivery charges .
6 May 2025
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