Ordered on line in the morning and it was despatched in the afternoon. Excellent service. I opted for overnight delivery. Fedex were the carrier who advised the parcel was on the Van at 07.30 am at... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Just started using Kato and have found Train Trax excellent. The website is very easy to use especially for someone who is not that good with the internet etc. It is easy to navigate and find what you... See more
Restarting with n gauge and now know I need the versatility of the kato unitrack system. Easy now to change my mind and don't need to strain my eyes to make good connections. Train Trax are perfect fo... See more
Company replied
The specific n guage bridges I wanted were sourced within a week following a call to the York office and I was notified straight away once they arrived. I immediately placed my order and received the... See more
Company details
Written by the company
Train Trax is dedicated to Kato Model Railway products to buy online. I stock all the popular Kato N gauge Unitrack, rolling stock and buildings. I carry a large range of locomotives, carriages, wagons and sets from Kato USA. I also stock a growing range of European and Japanese outline, Locomotive Multiple Units and Rolling stock, with more coming from Kato regularly. So if you are just starting your layout or you are a seasoned Unitrack modeller I endeavour to have the products you are looking for!
Contact info
Model Railway Magic, Unit 15 The Bull Centre, Stockton Lane , YO32 9LE, York, United Kingdom
- 01904215416
- help@traintrax.co.uk
- www.traintrax.co.uk
4.9
Excellent
986 reviews
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Great communication about my order
Great communication about my order. Arrived as expected.
30 June 2025
Reply from Train Trax
Thank you kindly for taking the time to leave us a review, it's always nice to know when we are doing good!
Great service and great customer spport
Three recent purchases all quickly received and in excellent condition. The web site is also very helpful. When I accidentally ordered the wrong thing a quick e-mail solved that within just a few hours the same day.
30 June 2025
Reply from Train Trax
Thank you for your lovely review. We do our best to make sure things are sorted ASAP, glad we could help!
A reliable dealer.
27 June 2025
Reply from Train Trax
Thank you so much for taking the time to leave a review!
Great service and all done quickly and…
Great service and all done quickly and efficiently. Many thanks and will certainly use again. The Kato pocket money engine and carriages are ideal for the little layout I first built nearly 30 years ago for my son. I hope to purchase more Kato items in the near future as they really are perfection in miniature.
27 June 2025
Reply from Train Trax
Thank you for leaving us such a lovely review. We are always astounded by the Kato quality at prices that are a fraction of some manufacturers!
We'll always be here to help you along the way!
Reply from Train Trax
Thank you kindly for taking the time to drop us a review, we try our best and we're always happy to make others happy!
Good retailer, happy customer.
Order arrived quickly, thank you. Much better experience than some other online model rail outlets.
Placing a follow up order now.
23 June 2025
Unprompted review
Reply from Train Trax
Thank you for your kind words and taking the time to leave us a review! We look forward to supplying you on your railway journey!
Kato U.k. Top Supplier
I have made numerous purchases from Train Trax & never had any issues. They are my go to for anything Kato related. You will often find their prices are comparable or even cheaper than used stock on auction sites. Deliveries are prompt & the website is easy to navigate with items clearly marked regards being in stock or pre order unlike other sites.
24 June 2025
Unprompted review
Reply from Train Trax
Thank you so much for your kind review, we love to share our love for the hobby and we glad it's shining through to the business!
High quality service
Fast service. Very competitive price. Well packed and safely delivered.
2 June 2025
Reply from Train Trax
Thank you for the lovely review, we're very happy to share this hobby with people!
Fast and accurate service
Fast and accurate service. The ordered items were assembled and sent to the Post Office for delivery within a few hours. Post Office delivered on time. Very happy with the purchase.
10 June 2025
Reply from Train Trax
Thank you for the review, we love it when a plan comes together!
Perfect every time an the only site I…
Perfect every time an the only site I know that is good quality and cheap for Kato it’s just amazing x
9 June 2025
Reply from Train Trax
Thanks for the kind review, we like to keep our prices down so more people can enjoy the hobby. We just love sharing what we're passionate about!
Kato Unitrack is a great product and…
Kato Unitrack is a great product and Traintrax are one of the best places to get it, huge choice, great prices and super quick service, plus their website is really easy to use.
9 June 2025
Reply from Train Trax
Thank you for the kind review, we love Unitrack too, our layouts at home are all made with it!
Reply from Train Trax
Thank you for the review, we try our best!
Reply from Train Trax
thank you for the kind review!
Reply from Train Trax
Thank you for the lovely review, it is much appreciated!
Order
It was very clear and easy to order the item i wanted. Great customer service letting me know about my purchase. I will be using TrainTrax going forward and would recommend them to friends.
6 June 2025
Reply from Train Trax
Thank you for the lovely review, we look forward to getting you the fun things you need in the future!
Reply from Train Trax
Thank you for the kind review, we appreciate it!
N gauge Kato track
I recently purchased some N gauge Kato track from Train Trax. The price was really good and the order was delivered by Royal Mail 48 hour tracked exactly on time. Excellent service. Thank you.
3 June 2025
Reply from Train Trax
Thank you for your custom and the kind review, we love it when a plan comes together!
My go to place for anything Kato
Found them to be a great source for parts and very knowledgeable & helpful. Very fair priced and been very satisfied with all my dealings with them. Highly recommend 👍
3 May 2025
Unprompted review
Reply from Train Trax
Thank you for the kind review, we do our best to make sure we can give the best about Kato as we're all a little enthusiastic about it! Thank you again.
Exactly what I ordered
Exactly what I ordered, and delivered exactly when I was told it would arrive. What's not to like?
2 June 2025
Reply from Train Trax
After discussion in the office we have decided "not having model trains" would definitely be something to not like, luckily we seem to have solved that problem! Thank you so much for the kind words, they mean a lot to us!
Highly recommended
Train trax is an excellent company for the purchase of Kato model railway products. Their prices are really good and they dispatch orders promptly. Delivery is usually by Royal Mail 48 hour tracked. If goods are not in stock, they will order them for you. I have always experienced the most excellent service from them and I would not consider going anywhere else for my Kato model railway products.
2 June 2025
Reply from Train Trax
Thank you for the lovely review, we're a tiny team passionate about Kato products and always happy to make sure you can enjoy them too! Thanks again, we really appreciate the kind words.
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