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See what reviewers are saying

Rated 5 out of 5 stars

The Silent Gliss is a very nice curtain rail. My very heavy curtains, which struggled on the previous rail, now open and close easily. Fixing the rail to the universal fixings was easy for the straigh... See more

Rated 5 out of 5 stars

Aluminium white twin curtain track - ideal for ceiling mounted voile and curtain. Installer said it could have had more gliders included. No fixings - some plasterboard ceiling fittings would hav... See more

Company replied

Rated 3 out of 5 stars

Ordered track Wednesday, advised would be shipped on following Monday..phoned Tuesday afternoon advised been delay and getting shipped immediately. Phoned Thursday lovely girl on phone apologised and... See more

Rated 5 out of 5 stars

We ordered a Silent Gliss 3900 corded track.When we unpacked it we found it had been damaged in transit. Tracks Direct sent out a replacement which arrived very promptly. It has now been installed an... See more

Company replied

Company details

  1. Curtain Supplier and Maker
  2. Blinds Shop
  3. Curtain Store
  4. Window Treatment Store

Written by the company

Discover unparalleled window solutions with Tracks Direct. As specialists in bay windows, challenging spaces, and bespoke made-to-measure curtain poles and tracks, we take pride in crafting custom products that redefine your interior aesthetics. Our skilled technicians use high-quality brands such as Silent Gliss curtain pole and tracks to create curved or angled poles, ensuring durability and sophistication. At Tracks Direct, we go beyond the ordinary, offering tailored solutions for those seeking a touch of uniqueness in their window dressings. Our commitment to craftsmanship and innovation reflects in every product we assemble. Join countless satisfied customers who have transformed their living spaces with our premium, made-to-measure creations. Trust Tracks Direct to elevate your windows' appeal and bring a blend of functionality and artistry into your home. Your satisfaction is our priority, and we invite you to share your experience with us on Trustpilot. Together, let's redefine window dressing excellence.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

472 reviews

5-star
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Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

Good measurement guide

Good measurement guide, excellent product that, despite my dodgy maths, fitted perfectly!

27 July 2023
Tracks Direct logo

Reply from Tracks Direct

We're thrilled to hear that our measurement guide was helpful and that our product turned out to be an excellent fit, even with some tricky calculations! Customer satisfaction is our goal, and we're delighted that everything worked out well for you.

Rated 5 out of 5 stars

Your website gives clear advice on…

Your website gives clear advice on measuring which ensures the Blinds fit properly. Blinds were east to fit with clear instructions for fixing to a wood frame - you need to add details on fixing to a metal frame

19 July 2023
Rated 5 out of 5 stars

A good result.

We have an awkward shaped bay window. The Tracks Direct website gives good guidance, and with that and a couple of calls to their help line they helped us to find the right Silent Gliss curtain rail solution. Very happy with the result.

3 July 2023
Rated 2 out of 5 stars

Good tracks but bad after service

Ordered curtain track for bay window very easily with all guidance online for particular angles.
Track arrived within given time but soon realised that incorrect fixings had been sent.
Called and explained small issue and replacements immediately sent out in post.
Once arrived they had sent the correct wall fixings but insufficient amount.
Called again and as I was trying to explain the issue the call went dead.
Then tried again and again but was cut off after one ring, obviously recognising my number.
Not good after service!!!

5 July 2023
Rated 5 out of 5 stars

Expertise

Ruth, one of the employees worked along with my measure, and also give good advice on which track to use. I loved her expertise! The track deleted perfectly like a glove. Thank you! 👌

31 May 2023
Rated 5 out of 5 stars

Great product and great service. Excellent company.

We were not sure what to do with regard to curtains in our bay window. Neither of us wanted to block the light with curtains at the bends.
We found Tracks Direct online who shaped a continuous rail with returns to the wall each side of the bay.
Measuring was easy with their online guides - which was all checked by the company. They gave us some great advice on brackets to facilitate the 'sweep' of the curtains.
Track arrived as stated and was easy to put up. It looks fantastic.
From start to finish, the whole process took 14 days which would have been 7 - had I not been tardy in checking my emails.
Great product and great service, at fair price.
For some reason I note that this review site thinks we are writing from France - not so. We live in the UK.

11 May 2023
Rated 5 out of 5 stars

Very helpful

Super fast to make and deliver
I would say that the metal tracks are flimsy - hopefully they will hold the test of time
Very helpful pre ordering

23 April 2023
Rated 5 out of 5 stars

Top marks all round!

The ordering process couldn’t have been made any simpler. From start to finish, it was laid out in such a way as to avoid any mistakes. The price was more than fair and delivery was very fast and professional. Thank you to the team who put this together for us!

14 April 2023

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