The Silent Gliss is a very nice curtain rail. My very heavy curtains, which struggled on the previous rail, now open and close easily. Fixing the rail to the universal fixings was easy for the straigh... See more
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Aluminium white twin curtain track - ideal for ceiling mounted voile and curtain. Installer said it could have had more gliders included. No fixings - some plasterboard ceiling fittings would hav... See more
Company replied
Ordered track Wednesday, advised would be shipped on following Monday..phoned Tuesday afternoon advised been delay and getting shipped immediately. Phoned Thursday lovely girl on phone apologised and... See more
We ordered a Silent Gliss 3900 corded track.When we unpacked it we found it had been damaged in transit. Tracks Direct sent out a replacement which arrived very promptly. It has now been installed an... See more
Company replied
Company details
Written by the company
Discover unparalleled window solutions with Tracks Direct. As specialists in bay windows, challenging spaces, and bespoke made-to-measure curtain poles and tracks, we take pride in crafting custom products that redefine your interior aesthetics. Our skilled technicians use high-quality brands such as Silent Gliss curtain pole and tracks to create curved or angled poles, ensuring durability and sophistication. At Tracks Direct, we go beyond the ordinary, offering tailored solutions for those seeking a touch of uniqueness in their window dressings. Our commitment to craftsmanship and innovation reflects in every product we assemble. Join countless satisfied customers who have transformed their living spaces with our premium, made-to-measure creations. Trust Tracks Direct to elevate your windows' appeal and bring a blend of functionality and artistry into your home. Your satisfaction is our priority, and we invite you to share your experience with us on Trustpilot. Together, let's redefine window dressing excellence.
Contact info
Unit 6, High Wycombe Business Park, HP11 1NY, High Wycombe, United Kingdom
- 01494 460198
- fiona@tracks-direct.com
- www.tracks-direct.com
Hasn’t replied to negative reviews
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Good measurement guide
Good measurement guide, excellent product that, despite my dodgy maths, fitted perfectly!

Reply from Tracks Direct
Fllowed instructions onn web site
Fllowed instructions onn web site. Rail delivered on time. Rail and fittings all fitted as expected. No problems.
Your website gives clear advice on…
Your website gives clear advice on measuring which ensures the Blinds fit properly. Blinds were east to fit with clear instructions for fixing to a wood frame - you need to add details on fixing to a metal frame
A good result.
We have an awkward shaped bay window. The Tracks Direct website gives good guidance, and with that and a couple of calls to their help line they helped us to find the right Silent Gliss curtain rail solution. Very happy with the result.
great service for bespoke bay window…
great service for bespoke bay window track (first of 2 so far). speedy, efficient and superb product
Good tracks but bad after service
Ordered curtain track for bay window very easily with all guidance online for particular angles.
Track arrived within given time but soon realised that incorrect fixings had been sent.
Called and explained small issue and replacements immediately sent out in post.
Once arrived they had sent the correct wall fixings but insufficient amount.
Called again and as I was trying to explain the issue the call went dead.
Then tried again and again but was cut off after one ring, obviously recognising my number.
Not good after service!!!
Fast efficient Helpful product advice
Excellent and highly efficient service
Excellent and highly efficient service. Very strongly recommended to all potential customers
Expertise
Ruth, one of the employees worked along with my measure, and also give good advice on which track to use. I loved her expertise! The track deleted perfectly like a glove. Thank you! 👌
Haven’t received the track yet
Haven’t received the track yet, some issues with my measurements
Ruth and her team were superb
Ruth and her team were superb. Hirely recommend
Great product and great service. Excellent company.
We were not sure what to do with regard to curtains in our bay window. Neither of us wanted to block the light with curtains at the bends.
We found Tracks Direct online who shaped a continuous rail with returns to the wall each side of the bay.
Measuring was easy with their online guides - which was all checked by the company. They gave us some great advice on brackets to facilitate the 'sweep' of the curtains.
Track arrived as stated and was easy to put up. It looks fantastic.
From start to finish, the whole process took 14 days which would have been 7 - had I not been tardy in checking my emails.
Great product and great service, at fair price.
For some reason I note that this review site thinks we are writing from France - not so. We live in the UK.
Great except delivery…if pricey
Worked really well with good product, as one expects at their prices. Delivery was also expensive, so I didn't expect a dump on the doorstep in the rain.
Very helpful
Super fast to make and deliver
I would say that the metal tracks are flimsy - hopefully they will hold the test of time
Very helpful pre ordering
Silent Glass 1280 curtain track
Bought Silent Glass 1280 curtain track. Expensive but quality of all parts much much better than the standard Swish. And priority delivery very efficient
Top marks all round!
The ordering process couldn’t have been made any simpler. From start to finish, it was laid out in such a way as to avoid any mistakes. The price was more than fair and delivery was very fast and professional. Thank you to the team who put this together for us!
Great range of products and exceptional speed of delivery
The website is very comprehensive and we were able to select the most appropriate track quickly. Ordering was easy. Delivery was amazingly quick and the track arrived in a sturdy cardboard tube (full marks for recyclability). Would certainly recommend.
Part was exactly what I needed
Part was exactly what I needed, the postage was almost as much as the parts though!
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