TouchNote works well for sending postcards from areas that are not popular tourist locations. The whole process is easy to use & posting is very reliable, especially if one is not in UK. A minor irri... See more
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Review summary
Created with AI, based on recent reviews
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Brilliant way of sending postcards from holiday. User own photos to make personal, type message quickly, addresses added easily from address book, and same card and wording can be sent to multiple peo... See more
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I have used Touchnote fir a few years niw and Im always pleased with the service recievrd. Their customer service has always been good with quick responses to questions and problems. Not that there'... See more
Company replied
TouchNote is so useful, especially if you are like me and forget to send a birthday card. But it is also lovely to send anyone a postcard, or greeting card. Just so handy and easy to use. And the b... See more
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Company details
Written by the company
Keep in touch! Turn your photos into thoughtful cards & photo gifts and send them to the people who matter most. Keeping in touch is what TouchNote is all about. Our cards come with free worldwide postage so you can send messages to friends and family wherever they are. We’ve helped send over 12 million postcards and you’ll find our lovely products on fridges, pinboards, desks and walls, far and wide!
Contact info
Ground & Basement Floors, EC2A 4LJ, London, United Kingdom
- help@touchnote.com
- www.touchnote.com
4.4
Excellent
5K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 95% of negative reviews
Typically replies within 1 week
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Failed at the first basic requirement
Failed at the first basic requirement. Postcards are landscape format. This app doesn’t allow it. Bonkers!
22 June 2026
Unprompted review
Reply from TouchNote
Hi Paul,
Thanks for taking the time to flag this - we can understand the frustration when something doesn't work as you'd expect. Landscape postcards are possible within the app: the card creator includes a rotate option so you can choose whatever orientation best suits the cards you're wanting to send. The Rotate option is one of the customisation settings within the card creator, though you may just need to swipe across to find it.
If you'd like a hand locating it or have any other feedback or issues, please do get in touch and we'll gladly help.
Best,
The TouchNote Team
A real product
High quality product. Good value against the price of buying postcards and stamps and much more convenient. Young relatives in particular love to get something in the post instead of a text
12 June 2026
Unprompted review
Reply from TouchNote
Hi Diana,
Thank you for the great review. It's wonderful to hear the quality and convenience are winning you over against the old stamps-and-postcards routine - and that your younger relatives light up at finding something just for them in the post rather than another text.
If there's ever anything that would make TouchNote even better for you, we'd love to hear it.
Best,
The TouchNote Team
I love it
I love it. Been using it for years and tell everyone about it. I only send postcards
20 June 2026
Unprompted review
Reply from TouchNote
Hi Michael,
Thank you for the love, and for spreading the word over the years - there's no better compliment than helping introduce others to the joy that sending cards than bring.
Best,
The TouchNote Team
I have been a member for over 4 years
I have been a member for over 4 years. Fantastic product. Brilliant support. Would highly recommend .
20 June 2026
Unprompted review
Reply from TouchNote
Hi Marie,
Thank you for four years of sending with us - it means a great deal. It's wonderful to hear the product has kept you coming back, and that our support team has been there for you along the way.
Thank you too for recommending us to others - it's one of the nicest compliments we could receive.
Best,
The TouchNote Team
TOUCHNOTE is the most wonderful way to…
TOUCHNOTE is the most wonderful way to send post cards or greeting cards, I have been using them for years now…and would never change. It is so good for me at Christmas time , I used to live in many places overseas, and now I live my life in Denmark . So I can send my cards overseas, at a lesser cost for card plus postage, than ‘normal’ postage. Thank you for always being there. Susan.
If I have a problem I just get in touch with TOUCHNOTE , and the problem is sorted straight away.
20 June 2026
Unprompted review
Reply from TouchNote
Hi Susan,
Thank you for such a heartfelt review, and for staying with us over so many years. We love that TouchNote helps you send cards from Denmark to loved ones around the world - especially at Christmas - and that it makes staying in touch across borders that bit easier and kinder on the wallet.
It's lovely to know that whenever something's needed sorting, we've been able to help quickly. Thank you for being with us - here's to many more cards.
Best,
The TouchNote Team
Excellent customer service at its best!
19 June 2026
Unprompted review
Reply from TouchNote
Hi Susie,
Thank you for the wonderful feedback. Knowing our team left such a strong impression really does make our day - looking after people well is something we take a lot of pride in.
We're so glad you had a great experience with us.
Best,
The TouchNote Team
Great postcards to receive ( from what…
Great postcards to receive ( from what family and friends tell me ) and support service consistently helpful
Highly recommended!!
10 June 2026
Unprompted review
Reply from TouchNote
Hi Marina,
Thank you for the lovely review, and for recommending us. It's especially nice to hear the postcards are a joy to receive - feedback straight from the people opening them means a great deal.
We're glad our support team has been consistently helpful too, and we'll pass your kind words on to them.
Best,
The TouchNote Team
A great way to stay in touch with family
15 June 2026
Unprompted review
Reply from TouchNote
Hi Stephanie,
Thank you for the kind words. Helping families feel that bit closer, wherever they are, is at the heart of what we do - so it's lovely to know TouchNote is doing just that for you.
Here's to many more cards keeping you all connected.
Best,
The TouchNote Team
I love sending postcards!
I love sending postcards...and I love TouchNote! The postcards are easy to create, a joy to recieve...and they are sent quickly. I send them when I travel...and I send alot when there has been a special family event to commemorate...even the smaill ones: a special walk thru a garden with "a Grand". I have sent postcards since I was a little girl...and this is the best of both worlds
4 June 2026
Unprompted review
Reply from TouchNote
Hi Diana,
Thank you for such a heartfelt review! It's wonderful to hear that a lifelong love of postcards has found a new home with TouchNote - capturing the big family moments and the quiet ones alike, like a garden walk with a grandchild.
That blend of something traditional and something effortless is exactly what we hope to be, and we're so glad to be part of your memories.
Best,
The TouchNote Team
Couldn't be easier. Convenient.
Easy to send a postcard through the app. They cards always get to the recipients. That's all I ask for.
1 June 2026
Unprompted review
Reply from TouchNote
Hi Dennis,
Thank you for the kind review. Easy to send and reliably delivered is exactly what we want TouchNote to be, so it's good to know it's ticking both those boxes for you.
We'll keep making sure your cards reach the people they're meant for, every time, and we appreciate you sending with us.
Best,
The TouchNote Team
Have used it since its conception …2008/9
Have used it since its conception …
And always introduce it Freinds ..
Also I use it to send myself a copy of a photo that I have taken insted of development of a load .
So I keep a physical copy of a photo in my shoe box postcard’s since 2008/ 9
1 May 2026
Unprompted review
Reply from TouchNote
Hi Lauder,
Thank you for being with us right from the start - a shoe box of TouchNote postcards going back to 2008 is something rather special, and we love that you've made it your own way of keeping physical copies of your favourite photos.
It means a great deal that you've introduced friends to us over the years too. Here's to many more for the collection.
Best,
The TouchNote Team
The issue that I experience was sorted…
The issue that I experience was sorted out quickly and efficiently. Very happy with the outcome.
7 June 2026
Unprompted review
Reply from TouchNote
Hi Narelle,
Thank you so much, we're really glad your issue was sorted out quickly and that you came away happy with how things were resolved.
Knowing we got it right for you is the best outcome we could hope for, and we appreciate you taking the time to share this.
Best,
The TouchNote Team
Excellent Customer Service
Brilliant idea. Easy to use the app. Fast communication and excellent customer service.
7 June 2026
Unprompted review
Reply from TouchNote
Hi Sim,
Thank you for the brilliant feedback! We're really pleased you find the app easy to use, and that our team has been quick and helpful whenever you've been in touch.
The personal nature of what we offer is so important, so providing genuine, human customer service matters a great deal to us, and it's always really lovely to know it's coming through - we'll pass your kind words on to the team.
Best,
The TouchNote Team
A lovely way to connect with friends & family.
A great app which I use to send postcards with the photo's taken when on holidays or days out. A lovely way to connect with friends and family. Generally only takes 3 days to arrive.
2 June 2026
Unprompted review
Reply from TouchNote
Hi Janice,
Thank you for the lovely review. There really is something so special about turning your own holiday and day-out photos into postcards - and it's hopefully a real treat for friends and family to find one waiting on the doormat.
We're glad they're reaching everyone quickly too, and that TouchNote helps you stay connected wherever your travels take you.
Best,
The TouchNote Team
Great at resolving my problem
I had an issue and once reported, it was dealt with promptly and to my complete satisfaction. Good to see such a positive response from a customer service team.
4 June 2026
Unprompted review
Reply from TouchNote
Hi there,
Thank you for taking the time to share this. We're really pleased our team could put things right quickly and leave you completely satisfied - that's exactly the standard we aim for whenever something goes wrong.
We'll pass your kind words on to the team, and thank you for giving us the chance to help.
Best,
The TouchNote Team
Fantastic thank you photo cards
Incredibly easy and effective way to send photos of events for thank you cards or for other occasions, straight from your phone.
30 May 2026
Unprompted review
Reply from TouchNote
Hi Emma,
Thank you for the lovely review! We're really pleased TouchNote makes it so simple to turn your event photos into thank-you cards, all from your phone in a few taps.
There's something special about a thank-you that arrives as a printed card rather than a text, and we're glad it's working so well for you.
Best,
The TouchNote Team
TouchNote is so easy to use
TouchNote is so useful, especially if you are like me and forget to send a birthday card. But it is also lovely to send anyone a postcard, or greeting card. Just so handy and easy to use. And the beauty of sending your own picture is such a quality touch to the receipient. And if you ever get any problems TouchNote have a great team of helpful and friendly people who are there to resolve your issue.
3 June 2026
Unprompted review
Reply from TouchNote
Hi Sarah,
Thank you for such a warm review. We love that TouchNote helps you stay on top of birthdays, and that adding your own photo gives the recipient that personal, quality touch - it's what makes a card feel like it truly came from you.
It's also lovely to hear our team has been helpful and friendly whenever something's come up. We'll be sure to pass your kind words on to them.
Best,
The TouchNote Team
Easy to use
Easy to use and a quick way of sending postcards to friends.
We had a message last night from an elderly friend who said how much it had cheered her up.
29 May 2026
Unprompted review
Reply from TouchNote
Hi Anne,
Thank you so much for sharing this - hearing that your friend felt so cheered up by her card is exactly the kind of moment we hope TouchNote can help create, and we're so glad to be a part of it. A little post arriving unexpectedly can mean a great deal.
We're really glad the app makes sending those postcards quick and simple, and that it brought a smile to her day.
Best,
The TouchNote Team
Touchnote is so easy to create and send…
Touchnote is so easy to create and send postcards. Keeping in touch with friends, or business contacts using Touchnote is quick and easy. I gave 4 stars instead of 5 because it does not let you know when you last sent a card to someone in your address book. That perk would make it 5 stars for sure!
2 June 2026
Unprompted review
Reply from TouchNote
Hi there,
Thank you for such a thoughtful review! It's great to hear TouchNote makes staying in touch quick and easy, whether you're sending to friends or business contacts.
That's a really useful suggestion too - being able to see when you last sent someone a card would be a handy addition, and we'll be sure to pass it on to our team. Thank you for taking the time to share.
Best,
The TouchNote Team
Easy to use interface
25 May 2026
Unprompted review
Reply from TouchNote
Hi there,
Thank you for the kind words. We work hard to keep TouchNote simple and intuitive, so it's good to know that's landing well for you.
We hope it keeps making it effortless to send a little something to the people who matter.
Best,
The TouchNote Team
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