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Tooltime UK LtdReviews 

1,282
•
TrustScore 4.5 out of 5

4.7

Do-it-Yourself Shop
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Review summary

Created with AI, based on recent reviews

Considering 178 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the excellent value for money, competitive pricing, and the quality of the products received. Many people appreciate the fast and well-packaged delivery, often noting that items arrive quickly and in good condition. Reviewers also highlight the good selection of tools and accessories, along with the ease of ordering and the overall positive service experience. However, some customers also noted issues with delivery, attributing delays to carriers like Evri or Royal Mail. A few other people also felt that some items received were faulty, used, or not as described, including instances where free mystery items were missing from orders.

What people talk about most

Delivery service

Reviewers mention positive feedback about delivery service, with many customers praising the fast and speedy... See more

Product

Consumers find product to be positive, with many reviewers expressing satisfaction with the quality and value... See more

Price

Customers consistently note positive experiences with price, often finding excellent, bargain, and unbeatable... See more

Quality

Customers had positive experiences with quality, frequently praising the good condition, value, and... See more

Order

Clients share positive opinions on order, with many reviewers finding the ordering process easy and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Order came quickly and represented excellent vfm. The numerous free gifts were a nice touch although most diy-ers like me would already possess them. Am looking forward to using the reciprocating saw... See more

Rated 5 out of 5 stars

Tooltime products and prices meet my niche needs. I'm retired, and my life is now family and DIY. When Tooltime are having their regular sales, I top up on my DIY consumables, and perhaps a new tool.... See more

Rated 5 out of 5 stars

I ordered a cordless 'Silverline' crocodile saw - great price, great summer discount - only paid £29 - Using a Bosch blade the tool worked very well - downside only 1 battery but great delivery so 5... See more

Rated 5 out of 5 stars

Fast delivery Really good price Came with a few freebies which was unexpected but appreciated Not used this company before but would recommend Replacing a garden box I’ve had for years so ho... See more

Company details

  1. Do-it-Yourself Shop
  2. Bike Accessories Store
  3. Countertop Store
  4. Gift Shop
  5. Home Improvement Store
  6. Pneumatic Tools Supplier

Written by the company

Tooltime.co.uk provide great value products whether that be from branded manufacturers like Tefal, Kenwood, Russel Hobbs, Dunlop or from our own Tooltime quality and value range or our premium Aston Of London and Voche branded products. We have thousands of excellent products at fantastic prices, most of which come with free delivery. Our extensive list of products includes: power tools , hand tools , watches, gifts, jewellery boxes, air tools, camping, caravaning, car accessories, electrical, electrical switch sockets, electric spray guns, electrical accessories, downlighter kits, electrical tools, pest killers, batteries, electrical heating, engineering tools, fixings and fastenings, gifts and gadgets, hand tools, hardware, home and garden, lighting, pest control, power tools, safety and work wear, sport and leisure, storage and handling, tool accessories, watches

Contact info

4.7

Excellent

TrustScore 4.5 out of 5

1K reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 16% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.7

All reviews

(1,282)

170 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more
Rated 5 out of 5 stars

Superb value

Superb value, really good quality, purchase for delicate and accurate collage work. Fast, secure dispatch.
Great seller.

8 May 2026
Unprompted review
Rated 5 out of 5 stars

Great value

Very quick delivery, sensible packaging, amazing price and excellent quality. Very happy repeat customer.

2 May 2026
Unprompted review
Rated 5 out of 5 stars

Have bought items before from Tooltime…

Have bought items before from Tooltime and have never had any problems. The items, broomheads, are always competitively priced. The only blip with my latest delivery was the courier dropped it off at someone else's house about 300 yards away. This wasn't Tooltime's fault as the address was correctly printed.

16 April 2026
Unprompted review
Rated 5 out of 5 stars

Quick dispatch and delivery

Quick dispatch and delivery. Circlip pliers were excellent value and work fine. I added the secret box for a pound and was amazed at its contents. Highly recommended trader.

10 April 2026
Unprompted review
Rated 1 out of 5 stars

Avoid like the plague

ordered and paid for goods on 28th March received email stating Royal mail waiting for parcel as tooltime had despatched on 30th March (48hr delivery) today 9th of April and asked for refund as royal mail still states waiting for goods from tooltime and customer service is a joke ZERO care

28 March 2026
Unprompted review

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