I've used clarks for many years when working for a company in cambridge. I continue to order through them asi find that are always competitive price wise ,and the staff are always courteous, knowl... See more
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Clarkes are one of the largest independent suppliers of building, agricultural, and landscaping materials in East Anglia.
We have been your trusted, local builders merchant supplying the trade and public for over 115 years.
VISIT OUR WEBSITE our delivery service ABOUT USClarkes of Walsham Ltd, The Street, IP31 3BA, Walsham-le-Willows, United Kingdom
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A good company to do business with
You feel like they appreciate your custom

Reply from Clarkes of Walsham
Great website, no hassle, delivery perfect, quality of goods excellent. Clear communications via email. Will use them for all garden and building needs.

Reply from Clarkes of Walsham
Fast order turn around and excellent bulk bag placement by the delivery driver - exactly where we wanted it.

Reply from Clarkes of Walsham
Good quality products at reasonable price. Safe quick delivery ! Excellent

Reply from Clarkes of Walsham
I've used clarks for many years when working for a company in cambridge.
I continue to order through them asi find that are always competitive price wise ,and the staff are always courteous,
knowledgeable, and willing to assist you when you have a question. And I've found delivery from them to be first class unlike other suppliers I use.

Reply from Clarkes of Walsham
Easy ordering, helpful office staff and friendly polite driver. Will use again. Thank you.

Reply from Clarkes of Walsham
Always a nice place to come and visit even if just to browse.

Reply from Clarkes of Walsham

Reply from Clarkes of Walsham
Ordered fence panels, delivery was great, panels are good quality. Great company

Reply from Clarkes of Walsham

Reply from Clarkes of Walsham

Reply from Clarkes of Walsham
Good communication, delivery details...
Delivery driver helped me get bags of salt in my garage, shhh don't get him in trouble.
Super service!!
Andrew

Reply from Clarkes of Walsham
UPDATE: Customer service manager contacted me first thing the next day. Very apologetic and got the delivery made within the hour. A very satisfactory response. Thank you.
Massively disappointed in what has previously been a reliable company,
After placing an order I emailed asking to be notified of the delivery date, and got a reply stating it would be today. I subsequently received a standard delivery confirmation, again saying delivery would be today.
Around 3pm, with still no delivery, I called to make sure it was still today and got that confirmation.
I have been waiting since 7am, my wife and I altering our arrangements so that at least one of us was here to accept delivery.
Now 6pm and NO DELIVERY - NO PHONE CALL, NO EMAIL, NOTHING.
Pathetic and deeply disappointing!!

Reply from Clarkes of Walsham
Excellent. Ordered some fence panels & a box of screws. Arrived within 3 days & all great quality. Kept me updated re delivery by email & phone plus the driver called on the day of delivery to advise of his eta. Also helped me carry everything into my back garden exactly where I wanted them. Good service & how things always used to be as opposed to nowadays. Will definitely use them again

Reply from Clarkes of Walsham

Reply from Clarkes of Walsham
I chose Clarkes of Walsham based on their many positive reviews, particularly regarding delivery, but unfortunately my experience was very different.
The delivery driver accessed my back garden without any instruction to do so and placed a very large, heavy trough directly on top of one of my plant beds, damaging established plants. I contacted the company to ask for an explanation, and the driver claimed they hadn't seen any plants. Given that the trough was sitting in the middle of a large, well-established flower bed, I found this difficult to understand. It’s impossible not to see the plants.
I replied with a photo clearly showing the trough on top of the plants. After sending the evidence, I received no further response.
Mistakes can happen, and I would have appreciated an honest acknowledgement or apology. Instead, my concerns were simply ignored. Based on my experience, I can't recommend them.

Reply from Clarkes of Walsham
Product was as described, goods arrived quickly, delivery was efficient.

Reply from Clarkes of Walsham
I have used Clarkes for years mainly in Suffolk then moved to North Norfolk. There is not place like Clarkes anywhere in Norfolk or for that matter in Suffolk, Essex or Cambridge where I have lived also. Amazing quality and prices. Free delivery over certain level is appreciated and long may they thrive. Drivers are so friendly and all staff helpful no matter if it’s a big or small order.

Reply from Clarkes of Walsham
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