I ordered 3 DeWart items last Saturday. On Sunday around 1000 the delivery from Screwfix arrived on Monday lunch time the ITS delivered arrived I only paid for basic on Wednesday afternoon the Toolden... See more
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Toolden is fast becoming one of the largest suppliers of Power Tools and Accessories in the UK. Toolden offer fantastic prices on Power Tools, Hand Tools and Accessories from top brands like Makita, Dewalt, Hitachi, Milwaukee, Teng, Bahco, Making Toolden your one-stop-shop for all Power Tools, Hand Tools, Accessories and more.
Hard to be beaten on delivery and price...
Unit 1 Esslemont Estate, AB41 8NW, Ellon, United Kingdom
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Update: they acknowledged the error, are updating the website, and honoring the listing. It's a shame it took a bit of back and forth to sort, but they did sort it, so credit due.
"Makita HP003GZ01 40V Max XGT Brushless Combi Drill with Makpac Case (Body Only)"... doesn't come with Makpac Case.
"MAKPHP003GZO1", Google says "and a Makpac connector case".
Dishonest.

Reply from Toolden
delivery far too slow after issues with courier returning item before it was attempted to be delivered and it having to be re posted out!!
You use dpd for your delivery's and in the past I have had nothing but problems with this company , they never deliver on time and also lie about when and haven't delivered

Reply from Toolden

Reply from Toolden

Reply from Toolden
Order process good, despatched very quickly but oh boy then it went so wrong - Parcel Force are dreadful, finally got delivery five days later. Parcel Force claimed they tried to deliver which was not true - Toolden if you don’t want to shed customers suggest you do not continue with Parcel Force, I will think twice about ordering from you in the future as I can not put up with such a poor delivery/carrier provider.

Reply from Toolden
Great service product arrived on time well packaged , clear communication about delivery very happy

Reply from Toolden
Bought from Toolden before , quality goods , fair prices , fast delivery and good communication.

Reply from Toolden
I'm a 2nd fix carpenter. I have had to return the 2nd angled nailer twice now all within the first six months .First time the driving pin stuck out and would not retract that was in the first month .2nd time I had miss fire's over and over again got so bad I had to take it to the repair shop still in 1st 6 months of a 3 year warranty said it was due to wear and tear over £200 for the repair . DO NOT BUY not a professional tool . Not a professional service.
Superb company ordered and everything came on time great service 👍

Reply from Toolden
Great company to deal with.
Value for money & everything went smoothly regarding ordering & delivery.
Would recommend!

Reply from Toolden
Equipment arrived very promptly, not had any issues with it so far... Not sure how the customer service holds up as the order was smooth. Would use again definitely.

Reply from Toolden
The prices were much less than screwfix/toolstation, etc and delivery was quick. Impressed!

Reply from Toolden
All good when taking your money but best of luck when the item goes wrong. Pretty much ask you to try and fix it yourself, then delay collection to ensure item is more than 30-days old so neither they nor manufacturer have to take responsibility….. then they take your item back and vanish. No item, no refund. Shambles.

Reply from Toolden
Tool came incomplete, called to tell them, was told the warehouse would put the missing pieces in the post, still waiting.
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