Banner for Timberbush Tours

Timberbush Tours Reviews 

13,236
TrustScore 5 out of 5

4.9

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Considering 1,118 reviews, reviewers overwhelmingly had a great experience with this company, expressing high satisfaction with their overall journeys. Customers frequently praise the exceptionally knowledgeable and entertaining guides who share fascinating historical insights, humorous anecdotes, and engaging local stories throughout the tours. Travelers also appreciate the breathtaking scenery, comfortable bus journeys, and well-organized daily itineraries that make exploring the stunning Scottish landscape truly memorable and special. Though some reviewers noted that certain excursions involved long hours traveling on the bus with relatively short stops at destinations, alongside occasional scheduling or arrival delays.

What people talk about most

Staff

Clients share positive opinions on staff, frequently describing tour guides and drivers as knowledgeable,... See more

Location

Consumers find location to be positive and consistently praise the breathtaking scenery, amazing nature, and... See more

Service

Users describe positive interactions with service, highlighting comfortable buses and well-organized... See more

Holidays

Customers consistently note positive experiences with holidays, describing their trips as amazing, wonderful,... See more

User experience

Reviewers mention positive feedback about user_experience, highlighting stress-free and enjoyable tours with... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Wee Davey made our journey so memorable. He was knowledgeable, funny, had great dad jokes and even played us some great Scottish folk songs. The Stirling castle was impressive, the town of Callendar w... See more

Company replied

Rated 5 out of 5 stars

Mike was a great guide for our two day tour of the Isle of Skye, the fairy pools and Dunvegan Castle. His commentary was always interesting and well-delivered. He kept us on schedule, even popping out... See more

Company replied

Rated 5 out of 5 stars

You have to do this with Timberbush! It was the highlight of our 3 week stay in Scotland and England. NEIL was the best. He knew his stuff and was always giving beautiful stories, historical points,... See more

Company replied

Rated 5 out of 5 stars

We had a fantastic 2 day tour with Timberbush at Isle of Skye, Fairy Pools, Fairy Glen, Old Manof Storr and the Castles. The views and treks were superb and our driver- guide Stewart entertained us wi... See more

Company replied


Company details

  1. Tour Operator
  2. Sightseeing Tour Agency

Written by the company

Celebrating 27 years in business this year, we are one of Scotland’s longest running tour operators who offer a wide range of 1, 2 & 3 day tours. Exploring the Scottish Highlands, Islands and North of England and departing daily from Edinburgh, Glasgow and Inverness. Whether you are interested in history, castles, whisky, or even just fancy a spot of Nessie hunting at Loch Ness - there's a tour for you. We offer a coach hire service for corporate events, and also a bespoke private tour service, allowing you to curate your dream tour, picking everything from the duration to the destinations. We pride ourselves on offering the best tours, one the best coaches, with the best driver-guides, and the best customer service. We replace our coaches every 3-4 years to keep them as modern, safe, and comfortable as possible. We also strive to be as eco-friendly as possible, both out on tour and in our Edinburgh based office. We have been awarded a Gold Green Tourism Award, and also been given a 5* rating by Eco Stars Fleet Recognition Scheme. As well as all of this, we offer a flexible cancellation policy. We know that from time to time, and especially nowadays, situations and plans can change quickly, and we don't want you to be out of pocket because of this. To learn more, please visit the Book with Confidence section on our website! #AdventureAwaits


Contact info

4.9

Excellent

TrustScore 5 out of 5

13K reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 72% of negative reviews

Typically replies within 2 weeks

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.9

All reviews

(13,236)

1,180 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

We had a day trip to Eilean Donan…

We had a day trip to Eilean Donan Castle and Isle of Skye with Ben as our tour guide. Not only was the scenery and weather fantastic, Ben was too. His knowledge of history and local folklore was amazing. His friendly way and just good nature made the trip so enjoyable. This was our first trip with Timberbush, if all of your drivers are like Ben this won't be our last. Fabulous day !

12 August 2026
Unprompted review
Timberbush Tours logo

Reply from Timberbush Tours

Thank you for your fantastic review! We're delighted that your first experience with Timberbush Tours was such a memorable one. We truly appreciate your kind recommendation and look forward to welcoming you on another Scottish adventure soon!

Rated 5 out of 5 stars

Highlands Tour

Excellent tour!

12 August 2026
Unprompted review
Timberbush Tours logo

Reply from Timberbush Tours

Thank you for your review and 5 Stars! Hopefully we can welcome you on another Timberbush tour one day!

Rated 5 out of 5 stars

Alan is great

Alan is great! Made our experience very memorable.

8 August 2026
Unprompted review
Timberbush Tours logo

Reply from Timberbush Tours

Thank you so much for your review and 5 Stars!

Rated 5 out of 5 stars

we had a great time on the tour going to Sterling castle

we had a great time on the tour going to Sterling castle. The guide/driver Jack the ginger red head eas great. He explained things for us to see along the route and through in some jokes along the way. also has a great play list of songs. If you're going to do a tour out of Greenock ask for Jack.

9 August 2026
Unprompted review
Timberbush Tours logo

Reply from Timberbush Tours

Thank you for your great review! We're delighted to hear you enjoyed your visit to Stirling Castle and that the journey was just as entertaining as the destination. We'll be sure to pass your kind words on to Jack. Thank you for travelling with Timberbush Tours, and we hope to welcome you back again soon!

Rated 5 out of 5 stars

What a beautiful and magnificent tour

What a beautiful and magnificent tour. Karis our driver-guide above and beyond. Highly recommend.

9 August 2026
Unprompted review
Timberbush Tours logo

Reply from Timberbush Tours

Thank you for your kind words! We're delighted you had such a wonderful tour and that Karis made it extra special. Thanks for recommending Timberbush! 😊

Rated 2 out of 5 stars

Isle of Skye tour is 12 hours in a bus

Isle of Skye tour is 12 hours in a bus. That sums it up; stops are very short, and few, everything rushed when you're off the bus, and when you're on poor information from the guide/driver. It was a big disappointment. Our advice: skip it!

6 August 2026
Unprompted review
Timberbush Tours logo

Reply from Timberbush Tours

Thank you for your feedback. We are sorry to hear the tour was disappointing. As the Isle of Skye day tour covers a significant distance and many highlights in a single day, it is naturally a long and fast paced experience. Perhaps the two day option may have been better suited. Nonetheless, we appreciate your comments on the time at stops and the guiding, and we'll share them with our team for review.

Rated 5 out of 5 stars

Mike was a great guide for our two day…

Mike was a great guide for our two day tour of the Isle of Skye, the fairy pools and Dunvegan Castle. His commentary was always interesting and well-delivered. He kept us on schedule, even popping out in the morning of our second day to see that The Storr was visible and we could head out to see it, which we couldn't do Day 1 because it was raining so hard. Definitely recommend!

5 August 2026
Unprompted review
Timberbush Tours logo

Reply from Timberbush Tours

What a lovely review, thank you! It's great to hear you enjoyed Mike's commentary and appreciated how he kept everything running smoothly. We're glad the weather cooperated too! Thanks for choosing Timberbush and for the recommendation.

Rated 5 out of 5 stars

Amazing trip

Amazing trip. Jack (driver/guide) was great.

6 August 2026
Unprompted review
Timberbush Tours logo

Reply from Timberbush Tours

Amazing review too, thank you for 5 Stars and touring with Timberbush - Jack will be delighted.

Rated 5 out of 5 stars

Great Scottish Experience with Alex

Enjoyed the tour from Inverness to the BenRiach Distillery. Do much knowledge, Scottish history and humor from our tour guide driver, Alex!!! He made the drive a memorable and safe experience. Thank you Alex!!!!

8 August 2026
Unprompted review
Timberbush Tours logo

Reply from Timberbush Tours

What a lovely review, thank you! We're so pleased that Alex helped make your day both enjoyable. From all of us at Timberbush, thank you for travelling with us.

Rated 5 out of 5 stars

Our experience was great

Our experience was great! We visited many unique places and learned lots of interesting information! We couldn't have wished for a better tour guide! He was kind knowledgefull and had an amazing sense of humour that made the whole tour enjoyable and fun! We definitely recommend!

6 August 2026
Unprompted review
Timberbush Tours logo

Reply from Timberbush Tours

We're so pleased you had such a great time with us! Exploring Scotland is always special, Thank you for your kind words and recommendation and 5 Stars!

Rated 5 out of 5 stars

A great tour to the West of Scotland.

The driver Liall stated: "The West ís the best". I totally agree. Amazing Nature everywhere during the tour. A privilege to be on a tour with such an experienced driver as Liall.

6 August 2026
Unprompted review
Timberbush Tours logo

Reply from Timberbush Tours

Thank you for the lovely feedback! We’re thrilled you had such a great experience with Liall. We hope to welcome you back soon.

Rated 5 out of 5 stars

Great excursion!

What a great day excursion from Greenock! Jake made the day so fun..I love sarcastic people lol
He was full of knowledge and got that big bus into the smallest places. If we are ever in this area again, we’ll do another tour with them!

7 August 2026
Unprompted review
Timberbush Tours logo

Reply from Timberbush Tours

Thank you for travelling with Timberbush! It's great to hear the day both fun and memorable. We'd love to welcome you back if you're ever in the area again.

Rated 5 out of 5 stars

Great tour!

Our tour guide/driver was wonderful! Jack was funny and full of information about the area. Stirling castle is beautiful. I wish I had more time there, but I also enjoyed the visit to the town of Callander and the highland cows.

7 August 2026
Unprompted review
Timberbush Tours logo

Reply from Timberbush Tours

Thanks for the fantastic feedback! We're so pleased Jack helped make the tour enjoyable and informative. Stirling Castle is a highlight for many guests, and we're glad you had a great day exploring with Timberbush.

Rated 5 out of 5 stars

Our driver and guide David was great

Our driver and guide David was great, the tour was well organized, we learned a lot.

6 August 2026
Unprompted review
Timberbush Tours logo

Reply from Timberbush Tours

Thank you for your kind review! It's wonderful to hear the tour was well organised and informative. We'll be sure to pass your comments on to David.

Rated 5 out of 5 stars

Fantastic tour to St.Andrews

Fantastic tour to St.Andrews yesterday! Excellent, professional tour guide sharing Scottish history by interesting stories with great passion and specific sense for humor. St.Andrews - city with soul, not only for golfers. Falkland - cute place, not only for Outlander fans. The best ever tour. @Graham, thank you once more

6 August 2026
Unprompted review
Timberbush Tours logo

Reply from Timberbush Tours

Thank you for your fantastic review! We're delighted you enjoyed St Andrews and that Graham's storytelling and humour helped make the day so memorable. We'll be sure to pass on your kind words!

Rated 5 out of 5 stars

Amazing staff

Amazing staff

5 August 2026
Unprompted review
Timberbush Tours logo

Reply from Timberbush Tours

Amazing review too....thank you so much! Hopefully we can welcome you again soon.

Rated 5 out of 5 stars

Loch Lomond

Loch Lomond, Stirling Castle & the Kelpies from Edinburgh was a must do! Timberbush Tours was easy to book and gave us straigt forward directions about when and where to meet. The bus was extremely comfortable and the ride was beautiful. John, our driver and story teller, was professional, kind and full of the colorful history of the places were we visiting. He made our adventure easy, fun for our kids and safe.

5 August 2026
Unprompted review
Timberbush Tours logo

Reply from Timberbush Tours

Thanks for the fantastic feedback! We're delighted you enjoyed the scenery, comfortable coach, and John's colourful stories along the way. We'll be sure to pass on your kind words to him.

Rated 5 out of 5 stars

We had an excellent experience as…

We had an excellent experience as everything was timely managed and driver was great

5 August 2026
Unprompted review
Timberbush Tours logo

Reply from Timberbush Tours

We're so glad you enjoyed the tour. It's wonderful to hear everything was well managed and that your driver provided a great experience. Thank you for travelling with Timberbush!

Rated 5 out of 5 stars

Visiting the Scottish highlands with…

Visiting the Scottish highlands with our children on this tour was a great experience. Our guide, Jack S., was very knowledgeable and shared many stories. Very happy with the memories we made.

5 August 2026
Unprompted review
Timberbush Tours logo

Reply from Timberbush Tours

What a lovely review, thank you! We're thrilled you made such great family memories on tour. We'll be sure to pass your feedback on to Jack S. and the team.

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look