tiffanysecondchance.co.ukReviews 

So good I went back! Buy with absolute confidence that the item you are buying is a genuine piece of Tiffany jewellery - can't rate this jewellers highly enough! All items immaculate and beautifully presented - one listing said only pouch available, but yet it still arrived with an original box! Service second to none. Brilliant!

5* service and jewellery. Have bought many pieces from Rory and they have all been of superb, as new, quality. I wouldn’t hesitate to recommend purchasing from second chance, either for a present or for a wedding or just for a very special treat for yourself.

The repair service is brilliant too - broke a pair of earrings and the mend is invisible.

Definitely 100% genuine too as I’ve had things from them cleaned at Tiffany’s New York and they were happy with my items.

I have been really impressed with Tiffany Second Chance. The service has been very professional; speedy; and straightforward. I am delighted with the outcome of selling Tiffany jewellery to them.

I couldn't believe the piece I ordered wasn't new - it was so beautifully restored. It arrived really quickly too, and was amazing value for money. I'd definitely recommend Tiffany Second Chance, and will make it my first stop for any future purchases.

I had issues getting my order but the customer service was amazing and they made sure that everything came in time before my big day. Huge recommendation!

I recently sold a piece of my Tiffany Jewellery to Tiffany’Second Chance, Rory was very helpful and the whole transaction was very smooth and very quick, very fair price given on items. Would definitely recommend.

I would completely recommend second chance.After buying a bracelet for my daughter I must say the service was fantastic.It arrived within days.The condition of the bracelet is perfect,and fits lovely.I will be recommending this company to my friends and family..thanks again.

Highly Recommend Tiffany Second Chance!! Excellent service both selling and buying, top value for your items. Rory is very professional and helpful throughout the sale/purchase process. Thank you, I will be returning!

Communication was quick and I was happy with the price quoted for a piece I wanted to sell. The following day after it was received by Rory and his team, a payment was made by bank transfer into my account. The whole process couldn’t have been easier!

Ordered a preowned Tiffany bracelet from second chance. This is the first time I have ordered online for something preowned so was a little worried as this was a lot of money for me. There was no need to worry. Rory was really quick to answer any questions and sent my order out quickly. I would recommend Tiffany Second Chance to anyone looking to buy preowned Jewellery. Great service thank you Rory.

I had various silver Tiffany items that I hadn’t worn in years, and found Tiffany Second Chance online when looking into options to sell them. Rory was extremely helpful throughout the sale process. After I sent the items in they were authenticated and payment made within a matter of hours - great service and amazingly prompt payment.

I was highly impressed with the service while selling my Tiffanys bracelet. As soon as it arrived with Rory he checked it for authenticity and the money was in my Bank straight away.I would highly recommend Rory of Tiffanys second chance.

I’ve just sold a Lucida engagement ring and cannot fault the communication from Rory. From my initial enquiry to sale, everything was complete, including the funds into my bank account, within 7 days. Rory also gave me the best price compared to 3/4 other companies I contacted. I would highly recommend! Thank you so much 😊

Well, I'm amazed to hear people saying that communication was good....this hasn't been my experience. I emailed with a simple query on 28th October, asking for the approx. dimensions of a silver pendant. Received a reply telling me I would hear back that day - today is 30.10.20, and in spite of another email I've heard nothing. A five minute job, surely - including an email (and even less if the dimensions were already recorded somewhere). Pretty poor customer service, in my experience.

Update: Afraid TSC's reply really doesn't cut it. I wrote my follow up email on 30.10.20 half way through the day, and had received no reply at that time, so please do not tell me that you replied before I sent the follow up email, because this isn't the case - your reply was not received until well after my 30.10.20 email was sent.
And I think TSC are overlooking the fact that THEY said the reply would be sent to me "today" - why say that if they didn't intend to do it that day (or the next day, either, come to that)? Quite frankly, I would have preferred a simple apology and an admission they should have replied sooner, having promised they would.
Update 2: For some reason, I'm being sent emails asking me to "provide more information"(?) - the information I've already provided says it all, and I have the original email response from TSC to prove that this was a bona fide experience, so there's no "more information" to provide.

I can sincerely recommend this company for pre-owned Tiffany & Co jewellery! They’re very quick to respond to queries, the ordering and shipping is very smooth. I was lucky enough to find a pair of earrings from a collection that was discontinued close to 10 years ago and am so happy that they had the exact pair available! Love the company and the earrings!!!

Very pleased with the bracelet I ordered. It came in the condition that was described on the website and international delivery was fast considering the COVID back log.
I highly recommend this business when searching for selective pieces. Thank you Rory, pleasure dealing with you!

I was a bit anxious about selling online and then sending jewellery by special delivery but the whole process was smooth and easy.

Rory gave me a very fair offer for the jewellery, contact me once had received it and checked and as good as his word. the money was in my bank account within an hour.

I can genuinely recommend Rory and Tiffany'Second Chance.

Just had to leave a review as the service from this company is fantastic. Firstly the product I ordered was immaculate... You wouldn't think its second hand. Shipped ultra quick and great communication from the company. Thank you! Can't wait to shop with you again soon.

Well all I can say is what a great experience.! This was the first time I had used Tiffany'Second Chance as I was looking to sell a diamond Tiffany necklace that I didn't wear anymore and found their details through Google. I completed the on-line enquiry form providing a description of the necklace and uploaded some hi-res photos (which was very easy to do!) and was emailed by Rory - who was very quick to respond with an instant offer based on the description and photos. I had received 3 quotes which were all relatively in the same ball park and although a competitor offered £50 more, I opted to deal with Rory as I felt I was in better hands because of the professional service I had received to that point. I was told that it would be a no quibble offer subject to the article being genuine upon inspection and was asked to send the item special delivery and that subject to everything being as described the money would be clear in my bank account the same day and true to his word, Rory did exactly what he said he would - there was no quibbling about them item i.e. there was no attempt to reduce the offer all (which I thought might be something that happened). I was extremely impressed with everything from start to finish - this is a trusted organisation and of course, carry out your due diligence as anyone would when determining whether or not to send your high value items to someone that isn't known to you and make sure that the insurance on your special delivery is enough to cover the item should it be lost or damaged in the mail (up to £500 is free and increases incrementally thereafter) and providing you do all of that and describe the item accurately I'm sure your experience will also be great. I can only sing the praises of Tiffany'Second Chance and of Rory in particular. The whole process was fair, fast and fluid and I for one would whole heartedly recommend them. Well done guys and thanks so much :)

I had a swift, courteous, honest response. The money was paid immediately on receipt of goods. The customer service was second to none. I thoroughly recommend this honest dealer.