Ticketmaster Australia Reviews 

Booking was very easy. Keeping tickets safe and easy to access also a breeze. This made our trip to Sydney to see The Lion King far less stressful than it might have been. We had a wonderful experience.

Very disappointing customer service from Ticketmaster.

I purchased a Deluxe Package for Anastasia in Sydney and booked flights and accommodation from Brisbane. Ticketmaster cancelled the Thursday performance, forcing me to change my plans and attend on Friday instead.

Then, just days before the show, Ticketmaster emailed me instructions for collecting my Deluxe Package inclusions (program, chocolates, champagne, etc.). When I arrived, I was told those inclusions only applied to the cancelled performance.

The email was sent well after the cancellation, yet there was no apology, no acknowledgment of their mistake, and no offer of any goodwill gesture. Poor communication and even poorer customer service.

Easy to use, tickets available easily

Easily booked our tickets. Tickets available quickly. On the day of performance I was sent a reminder & a link for them so they could be easily be scanned.

Lion King is the best show available for all ages. Love it.

Regularly reminders sent out options to sell if couldnt make it. Easy to book Melbourne Recital centre great venue for smaller audiences. Colin Hay great singer and story teller

Daughter was significantly impacted by the strobing effects in the one scene. Had to leave at interval, as she couldn’t recover.
Otherwise a brilliant show and great seats.

Absolutely useless app. Can’t even be bothered explaining why because nothing ever changes

Very enjoyable show! A little confusing though, when some actors played several parts……
Ie ‘Darcy’was also ‘Tilley’ - they were very clever to play 2 or 3 different roles! Quite amazing!!!!
I don’t think the swearing was necessary to get laughs though! I doubt bad language was tolerated in that era?

Easy booking process. I like being able to see the seating view before purchase. Being able to add the ticket to your wallet makes it very easy on the day. Follow up emails are just enough.

This website is a shit show and it randomly blocks you out right before you purchase cannot understand how this company functions

I am extremely grateful to Michael from the Box Office at the Athenaeum for all his assistance and shall be re-booking the show this afternoon for a another date as I really wanted to see this show. Thank you so much.

Easy to book, great voices

Unable to resell tickets. Cannot believe that Ticketmaster does not have a resell option. I was quite ill and could not attend. And you cannot talk to amyone other than a BOT who kept saying to go to my account and go to the resell option. Quite frustrating.

Gave info as it was needed. Generally easy to access

Absolutely awful at communicating. I haven't received my digital tickets so have been trying to contact Ticketmaster for a couple of weeks through multiple ways as advised on their website. There is no phone number to ring and speak to a human. Infuriating. At this stage i have no tickets to be able to attend my event however they have been paid for!!!!!!

Being able to take family to the AFL event for the first time and checking in trouble free.