DES is an amazing man
DES is an amazing man. Recommended. Great guy hard working. Gets all the jobs done and does it well!.
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Refresh Renovations was established to change the way the world renovates. Gone are stressful, delayed, and poorly executed renovation projects. In their place are well-planned, well-managed, and well-communicated, renovation projects that deliver on the vision you have for your home. Our streamlined approach focuses on thorough consultation and planning stages, combined with transparent communication from start to finish. We put the homeowners’ experience first and aim to deliver a stress-free and enjoyable renovation you can be proud to show off. Throughout this process, your local Renovation Consultant will be your single point of contact, coordinating everything from reliable contractors and suppliers to consents. They’ll work hard on your behalf to monitor and manage your schedule and budgets, keeping you updated every step of the way.
4 Knowles Avenue, 2026, NSW, Australia
Hasn’t replied to negative reviews
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DES is an amazing man. Recommended. Great guy hard working. Gets all the jobs done and does it well!.
Refresh Rennovations is nothing more than a marketing scam. They claim to pair people with 'some of the industry’s most experienced renovation builders', but this could not have been further from my experience.
Refresh is a franchise business that uses flashy marketing to lure you in. As a franchisor they have a moral and legal obligation to properly select, train, and supervise their franchisees. In my case they did none of that but rather paired me with a completely dishonest and incapable builder, that they ultimately kicked out of the network, taking no responsibility for the damage that they caused.
Make no mistake - you are signing a contract with an independent builder, not Refresh. So when things go wrong, their response is 'you signed the contract dummy, your problem, nothing to do with us, go away and tell someone who cares'.
I deeply regret believing that Refresh was a professional business that I could trust. Ironically, I chose them to try and mitigate the risk of working with a dodgy builder, but ultimately that's what they delivered.
So the best I can do now is to share my honest experience in the hope that I can save another victim from being sucked into the Refresh scam.
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