Three UK - 3Store Mansfield Reviews 

82
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TrustScore 5 out of 5

4.9

25 Four Seasons Centre, NG18 1SU Mansfield, Midlands, GB

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Rated 5 out of 5 stars

My wife had a problem with her phone, we came to the 3 shop in Mansfield four seasons center. Paula helped sort out the problem and also helped get the phone screens back to normal. Paula, was very fr... See more

Company replied

Rated 5 out of 5 stars

The staff are excellentat what they are doing helped get into my 3 accountso I can see my bill, highlyrecommended. Thank you

Company replied

Rated 2 out of 5 stars

It was good to start with but went downhill recently as had no WiFi on some days. One was one and half day! No communication, no text, no email to let us know why it was down. I feel we should be comp... See more

Company replied


Company details

  1. Electronics & Technology

About Three UK - 3Store Mansfield

Written by the company

Three is a connectivity company that started life in 2003. Today, Three has over 9.5 million customers and the UK’s Fastest 5G Network. Three’s 4G network covers 99% of the UK outdoor population.

Awards: Three was voted the Uswitch Best Network for Data 2022, and the UK’s Fastest 5G Network 2022 in the Ookla™ speedtest awards. Three UK is part of the CK Hutchison Holdings Ltd group of companies which has mobile operations in 11 countries.

Got questions about your device or our network? Learn, collaborate and support others by joining the Three Community.

Better connectivity, every day for every customer

Written by the company

On the UK’s Fastest 5G Network
“As a major part of the UK’s critical infrastructure, we take our role within corporate social responsibility very seriously. Whether we’re supporting the communities that need it most. Or nurturing a culture of belonging and respect for our diverse people. Every step we take as a business needs to have meaningful impact on our people and our society. We’re here to provide connectivity every day for every customer. But we’re also incredibly proud of the charitable partnerships and campaigns we’ve formed – particularly with Samaritans. These are having a positive impact on our wider communities and the lives of our customers. Because every aspect of life needs a big network.” Robert Finnegan, Chief Executive Officer

Contact info

  • 25 Four Seasons Centre, NG18 1SU, Mansfield, Midlands, United Kingdom

  • 01623658551

4.9

Excellent

TrustScore 5 out of 5

82 reviews

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4.9

All reviews

(82)

33,970 reviews in the last 12 months

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Rated 5 out of 5 stars

I took my mum into store today

I took my mum into store today. Always happy to help. Very friendly and explained everything in detail so she understood. I have been with 3 for years. Any time I have a problem they’re always happy to help

30 January 2026
Unprompted review
Three UK - 3Store Mansfield logo

Reply from Three UK - 3Store Mansfield

We’re truly grateful for your loyalty over the years, Sarah. It’s wonderful to know that you and your mum felt supported and well guided during her visit. It’s an honor to be part of your journey. -Manavata

Rated 5 out of 5 stars

Went in store Paula was excellent

Went in store Paula was excellent

4 January 2026
Unprompted review
Three UK - 3Store Mansfield logo

Reply from Three UK - 3Store Mansfield

Hi Stephen. We’re thrilled that Paula was able to give you great support and make your visit seamless 😊 Thank you for your lovely review. -Neha

Rated 5 out of 5 stars

Very helpful with getting me a very…

Very helpful with getting me a very good deal. Thank you to ian

25 January 2026
Unprompted review
Three UK - 3Store Mansfield logo

Reply from Three UK - 3Store Mansfield

YAY 🎉 Alyson, we love hearing this 🌟 We're delighted that Ian guided you towards the option that suited you best. Thanks for sharing your experience 😊 -Arvind

Rated 5 out of 5 stars

Amazing staff

Dom the legend himself and the rest of the staff team are amazing !
Always there to help out where possible and looking for the best deals. Been coming years and never had a bad experience 😁

24 January 2026
Unprompted review
Three UK - 3Store Mansfield logo

Reply from Three UK - 3Store Mansfield

Hi Alana, thank you for taking the time to share your experience with us. It’s brilliant to hear Dom and the rest of the team have been there for you and consistently given you great support. We really appreciate your loyalty over the years, and it’s wonderful to know you’ve always had a positive experience with us. -Kishan

Rated 5 out of 5 stars

Dom and staff at Mansfield are…

Dom and staff at Mansfield are fantastic, helped me set up and transfer my data to my new Honor and supported me since. Thank you

11 January 2026
Unprompted review
Three UK - 3Store Mansfield logo

Reply from Three UK - 3Store Mansfield

Hey Denis! We’re delighted Dom and the Mansfield team gave you excellent support throughout the whole process. Your feedback means a lot to us. 😊 -Prabhjeet

Rated 5 out of 5 stars

Staff are very friendly and helpful

Staff are very friendly and helpful. Dominic always gives great help and advice. Always a pleasure to visit.

20 January 2026
Unprompted review
Three UK - 3Store Mansfield logo

Reply from Three UK - 3Store Mansfield

Thanks for taking the time to leave a 5* review. We're glad to hear you've had a great experience -Maxine

Rated 5 out of 5 stars

Ian was very helpful to me and my…

Ian was very helpful to me and my father who I brought in to help change our plans to something more convenient.

2 January 2026
Unprompted review
Three UK - 3Store Mansfield logo

Reply from Three UK - 3Store Mansfield

Hey.

That's fantastic, that's what we like to hear. Thanks for the great feedback. -Pete

Rated 5 out of 5 stars

Bought new phone.paula was amazing and…

Bought new phone.paula was amazing and helped me so much as I didn't know what I was doing. Excellent service thank you so much

20 December 2025
Unprompted review
Three UK - 3Store Mansfield logo

Reply from Three UK - 3Store Mansfield

Hello there.

That's amazing. We're glad to hear they were so helpful. Thanks for the feedback. -Pete

Rated 5 out of 5 stars

I went into the mansfield store today…

I went into the mansfield store today with help with a sim, Dom was so helpful as always. Mansfield is my local store and all the staff are so helpful, Ian is always a treat.

16 December 2025
Unprompted review
Three UK - 3Store Mansfield logo

Reply from Three UK - 3Store Mansfield

Hey Toni, we’re thrilled that Ian, Dom, and the team provided you with such a fantastic experience at the Mansfield store. Thank you for this amazing 5⭐ review! -Veronica

Rated 5 out of 5 stars

Dom was amazing helping me with my sim…

Dom was amazing helping me with my sim and very knowledgeable about his job and Ian was a absolute brilliant overall ill be back.

16 December 2025
Unprompted review
Three UK - 3Store Mansfield logo

Reply from Three UK - 3Store Mansfield

Hi Damion, this is what we love to hear, thanks so much for letting us know, we'll have this passed on! -John

Rated 5 out of 5 stars

Mat was fantastic

Mat was fantastic. Super patient and very helpful. Nothing too much trouble. A very happy customer.

6 December 2025
Unprompted review
Three UK - 3Store Mansfield logo

Reply from Three UK - 3Store Mansfield

Hello there.

That's amazing. We're glad to hear they were so helpful. Thanks for the feedback. -Pete

Rated 5 out of 5 stars

Really good pleasent service from Ian

Really good pleasent service from Ian, thank you.

4 December 2025
Unprompted review
Three UK - 3Store Mansfield logo

Reply from Three UK - 3Store Mansfield

Hi Tanith, we’re so happy to see this has been your experience, we’ll certainly pass your feedback on! -John

Rated 5 out of 5 stars

The guy who served us is mat he is kind…

The guy who served us is mat he is kind and friendly and he helped us out a lot even though it was stressful at first

14 November 2025
Unprompted review
Three UK - 3Store Mansfield logo

Reply from Three UK - 3Store Mansfield

Hello there.

Awesome stuff. We're glad to hear that. Thanks for the support. -Pete

Rated 5 out of 5 stars

Professional and excellent knowledge…

Professional and excellent knowledge couldn't do enough for me and I'm so very grateful. Would highly recommend this shop.

11 November 2025
Unprompted review
Three UK - 3Store Mansfield logo

Reply from Three UK - 3Store Mansfield

That's wonderful, Mrs Clarkson. We're so pleased you were attended to with thoroughness and care. Thank you for the 5 star review :) -Scott

Rated 5 out of 5 stars

Moving from o2 to three very good…

Moving from o2 to three very good service and advice from Ian made it all so easy

7 November 2025
Unprompted review
Three UK - 3Store Mansfield logo

Reply from Three UK - 3Store Mansfield

Thanks for your feedback, Christine, and it's lovely to hear that you enjoyed great customer service during your switch to Three. It's reassuring to learn that Ian made the process easy for you, and we're delighted to have you with us. We appreciate you taking the time to share this. -Michael

Rated 5 out of 5 stars

Ian was really supportive with our…

Ian was really supportive with our needs. Very happy with the service.
Thank you to Ian.

4 November 2025
Unprompted review
Three UK - 3Store Mansfield logo

Reply from Three UK - 3Store Mansfield

Thanks for this fantastic 5⭐ review, Janice. We really do appreciate you taking the time to send this over! Great work Ian🎉 -Jade

Rated 5 out of 5 stars

Ian exellentwas very helpfull explained…

Ian was very helpfull explained everything very easy

3 November 2025
Unprompted review
Three UK - 3Store Mansfield logo

Reply from Three UK - 3Store Mansfield

We're glad you had a great experience with Ian, Joe. Thanks for taking the time to leave a review :) -Scott

Rated 5 out of 5 stars

Brilliant staff

Brilliant staff, excellent service 👏

3 November 2025
Unprompted review
Three UK - 3Store Mansfield logo

Reply from Three UK - 3Store Mansfield

Thanks for this amazing 5⭐ review, Rise. We really do appreciate you taking the time to send this over! Have a great day 😊 -Jade

Rated 5 out of 5 stars

Store was fantastic

Store was fantastic, Dom and Paula was friendly and helpful in setting my new phone up.

1 November 2025
Unprompted review
Three UK - 3Store Mansfield logo

Reply from Three UK - 3Store Mansfield

Hi there.

Awesome stuff. Thanks for the 5 stars. -Pete

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