Three UK - 3Store Mansfield Reviews 

72
TrustScore 5 out of 5

4.8

25 Four Seasons Centre, NG18 1SU Mansfield, Midlands, GB


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Rated 5 out of 5 stars

Mat helped clean my phone as it stopped working and he managed to fix it for me, would highly recommend this store to everyone and very friendly staff.

Company replied

Rated 5 out of 5 stars

Been coming to the 3 store for a good few years. Dominic has always been the go to for me. Always looked after me. Sorted me a deal. More than happy to help. Stores always clean and everyone else who... See more

Company replied

Rated 5 out of 5 stars

Came into the shop today as my phone wasn't working and Dom managed to fix it for me, happy customer definitely would recommend

Company replied

Rated 2 out of 5 stars

It was good to start with but went downhill recently as had no WiFi on some days. One was one and half day! No communication, no text, no email to let us know why it was down. I feel we should be comp... See more

Company replied


Company details

  1. Electronics & Technology

About Three UK - 3Store Mansfield

Written by the company

Three is a connectivity company that started life in 2003. Today, Three has over 9.5 million customers and the UK’s Fastest 5G Network. Three’s 4G network covers 99% of the UK outdoor population.

Awards: Three was voted the Uswitch Best Network for Data 2022, and the UK’s Fastest 5G Network 2022 in the Ookla™ speedtest awards. Three UK is part of the CK Hutchison Holdings Ltd group of companies which has mobile operations in 11 countries.

Got questions about your device or our network? Learn, collaborate and support others by joining the Three Community.

Better connectivity, every day for every customer

Written by the company

On the UK’s Fastest 5G Network
“As a major part of the UK’s critical infrastructure, we take our role within corporate social responsibility very seriously. Whether we’re supporting the communities that need it most. Or nurturing a culture of belonging and respect for our diverse people. Every step we take as a business needs to have meaningful impact on our people and our society. We’re here to provide connectivity every day for every customer. But we’re also incredibly proud of the charitable partnerships and campaigns we’ve formed – particularly with Samaritans. These are having a positive impact on our wider communities and the lives of our customers. Because every aspect of life needs a big network.” Robert Finnegan, Chief Executive Officer

Contact info

  • 25 Four Seasons Centre, NG18 1SU, Mansfield, Midlands, United Kingdom

  • 01623658551

4.8

Excellent

TrustScore 5 out of 5

72 reviews

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4.8

All reviews

(72)

32,168 reviews in the last 12 months

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Rated 5 out of 5 stars

Absolutely brilliant service always do…

Absolutely brilliant service always do the best for you don't push you onto phones what are not for you and explain everything fantastic staff

21 April 2026
Unprompted review
Three UK - 3Store Mansfield logo

Reply from Three UK - 3Store Mansfield

Hey Josie, thank you for the 5⭐ review! We're thrilled to know our team made your experience seamless. -Maryalex

Rated 5 out of 5 stars

Dom the customer service advisor

Dom the customer service advisor that i dealt with has sold me my last 3 phones. Very friendly and knowledgeable guy. Made the whole to upgrade process super easy

25 April 2026
Unprompted review
Three UK - 3Store Mansfield logo

Reply from Three UK - 3Store Mansfield

Thank you for sharing this with us, Lewis. It’s great to hear how consistently Dom has supported you and made the upgrade process straightforward. -Afaq

Rated 5 out of 5 stars

Helpful

The staff and service is really helpful and informative, Paula who helped us was really friendly.

25 April 2026
Unprompted review
Three UK - 3Store Mansfield logo

Reply from Three UK - 3Store Mansfield

Hey Hannah, we’re so glad Paula and the team could support you and make your experience positive. Thank you for sharing your lovely feedback 😊 -Maryalex

Rated 5 out of 5 stars

I have been with 3 for over 20 years…

I have been with 3 for over 20 years now and I would never ever swap. Paula was so helpful with sorting out our contracts today I would have no problem recommending the 3 shop in Mansfield.

25 April 2026
Unprompted review
Three UK - 3Store Mansfield logo

Reply from Three UK - 3Store Mansfield

Hey Sarah, your loyalty over 20 years is incredible and so appreciated. Paula helped with your contracts and made everything straightforward. Your recommendation of our Mansfield branch is truly valued. -Samad

Rated 5 out of 5 stars

Great service

Mateusz was really helpful and helped us massively. Would highly recommend this store in Mansfield four seasons.

24 April 2026
Unprompted review
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Reply from Three UK - 3Store Mansfield

Fantastic to hear this. Mateusz clearly made a strong impression, and it’s great knowing the Mansfield Four Seasons team delivered such solid support. -Manavata

Rated 5 out of 5 stars

Helpful & friendly

8 April 2026
Unprompted review
Three UK - 3Store Mansfield logo

Reply from Three UK - 3Store Mansfield

Wow, we absolutely love hearing this, Sheila! Thank you for the feedback. Enjoy the rest of your day. -Afaq

Rated 5 out of 5 stars

Mateusz and Paula were very helpful in…

Mateusz and Paula were very helpful in helping me set up my phone, brilliant service.

1 April 2026
Unprompted review
Three UK - 3Store Mansfield logo

Reply from Three UK - 3Store Mansfield

We’re overjoyed by your feedback! Mateusz and Paula's care and support made the phone setup a truly uplifting experience. Thank you for this wonderful 5 ⭐ review. -Ashifa

Rated 5 out of 5 stars

Absolutely fantastic help and all round…

Absolutely fantastic help and all round brilliant service from Ian, would never want service from anyone else. Thank you 😊

23 March 2026
Unprompted review
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Reply from Three UK - 3Store Mansfield

Melanie, thank you! We’re delighted Ian gave you the best experience you’ve had with us. Here’s to many more happy moments ahead! 🥰 -Ayesha

Rated 5 out of 5 stars

I have received an excellent service

I have received an excellent service, the customer adviser have give me an excellent support on offering me the best deals I could wish for. Professional attitude and respectfully listening to my issues and queries. I am again very satisfied with the service at the shop in Mansfield.

21 March 2026
Unprompted review
Three UK - 3Store Mansfield logo

Reply from Three UK - 3Store Mansfield

Thank you for leaving such a lovely review 🌟. We’re thrilled to hear our team in Mansfield gave you the support and deals you were hoping for. It’s great to know their professional and respectful approach made such a difference to your visit 🙌. Your feedback really means a lot to us. -Shivam

Rated 5 out of 5 stars

Ian is fantastic

Ian is fantastic. I can always rely on him to help me and get me a good deal and have a good laugh at the same time.

13 March 2026
Unprompted review
Three UK - 3Store Mansfield logo

Reply from Three UK - 3Store Mansfield

Paige, your wonderful 5 ⭐ review means so much. We are thrilled Ian made your experience enjoyable throughout. -Suhaas

Rated 5 out of 5 stars

Ian was very kind he got me a great…

Ian was very kind he got me a great contract

12 March 2026
Unprompted review
Three UK - 3Store Mansfield logo

Reply from Three UK - 3Store Mansfield

Hello, Rifaz! Thank you for sharing such wonderful feedback. We’re delighted to hear that Ian was able to support you and secure a contract that meets your needs. 🥰 -Prabhjeet

Rated 5 out of 5 stars

Such helpful and friendly time in store…

Such helpful and friendly time in store from Ian. Makes such a change to be treated with respect and kindness.

9 March 2026
Unprompted review
Three UK - 3Store Mansfield logo

Reply from Three UK - 3Store Mansfield

Now that’s what great service should be! A big shout-out to Ian for making your visit exceptional, and we’re so happy it made such a difference for you, Pauline. -Ashifa

Rated 5 out of 5 stars

Ian was really funny and cheered us up…

Ian was really funny and cheered us up first thing Monday morning, plus I got a very good deal. Thanks.

9 March 2026
Unprompted review
Three UK - 3Store Mansfield logo

Reply from Three UK - 3Store Mansfield

Thank you, Kylie! We’re delighted to hear that Ian brought such great energy to your Monday and helped you secure a fantastic offer. It’s wonderful knowing your visit started on such a positive note 😊 -Manavata

Rated 5 out of 5 stars

We were made to feel very welcome and…

We were made to feel very welcome and git a great deal.

8 March 2026
Unprompted review
Three UK - 3Store Mansfield logo

Reply from Three UK - 3Store Mansfield

Hi there,

Thank you for sharing this. It’s fantastic to know you felt so welcome and came away with a great deal. Positive experiences like yours really highlight the team’s commitment to making visits enjoyable and worthwhile. 😋 -Kashish

Rated 5 out of 5 stars

Great service from ian

8 March 2026
Unprompted review
Three UK - 3Store Mansfield logo

Reply from Three UK - 3Store Mansfield

Robert, we couldn’t ask for more! Ian’s thoughtful support transformed service into lasting happiness. Enjoy the rest of your day! -Ashifa

Rated 5 out of 5 stars

Mat was very helpful

Mat was very helpful , very informative .
Made the experience very relaxed and easy .
Thankyou

8 March 2026
Unprompted review
Three UK - 3Store Mansfield logo

Reply from Three UK - 3Store Mansfield

Thank you, Marice, for your kind words! We’re so pleased to hear that Mat’s attentive support and clear explanations made your visit smooth and enjoyable. 💛 -Prabhjeet

Rated 5 out of 5 stars

Upgrade and set up new phone,great…

Upgrade and set up new phone,great staff would not go any where else

7 March 2026
Unprompted review
Three UK - 3Store Mansfield logo

Reply from Three UK - 3Store Mansfield

Hi Sue, thanks for staying with us. It’s good to hear the team made your recent upgrade and phone transition a seamless experience, and we look forward to seeing you again. -Kishan

Rated 5 out of 5 stars

Fantastic Jeff and Paula set up my new…

Fantastic Jeff and Paula set up my new phone couldn't fault them

28 February 2026
Unprompted review
Three UK - 3Store Mansfield logo

Reply from Three UK - 3Store Mansfield

Alfred. It’s wonderful to hear that Jeff and Paula made the setup process seamless and ensured everything was handled with great care. Their dedication clearly made a difference. -Manavata

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