Three UK - 3Store Mansfield Reviews 

82
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TrustScore 5 out of 5

4.9

25 Four Seasons Centre, NG18 1SU Mansfield, Midlands, GB

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Rated 5 out of 5 stars

My wife had a problem with her phone, we came to the 3 shop in Mansfield four seasons center. Paula helped sort out the problem and also helped get the phone screens back to normal. Paula, was very fr... See more

Company replied

Rated 5 out of 5 stars

The staff are excellentat what they are doing helped get into my 3 accountso I can see my bill, highlyrecommended. Thank you

Company replied

Rated 2 out of 5 stars

It was good to start with but went downhill recently as had no WiFi on some days. One was one and half day! No communication, no text, no email to let us know why it was down. I feel we should be comp... See more

Company replied


Company details

  1. Electronics & Technology

About Three UK - 3Store Mansfield

Written by the company

Three is a connectivity company that started life in 2003. Today, Three has over 9.5 million customers and the UK’s Fastest 5G Network. Three’s 4G network covers 99% of the UK outdoor population.

Awards: Three was voted the Uswitch Best Network for Data 2022, and the UK’s Fastest 5G Network 2022 in the Ookla™ speedtest awards. Three UK is part of the CK Hutchison Holdings Ltd group of companies which has mobile operations in 11 countries.

Got questions about your device or our network? Learn, collaborate and support others by joining the Three Community.

Better connectivity, every day for every customer

Written by the company

On the UK’s Fastest 5G Network
“As a major part of the UK’s critical infrastructure, we take our role within corporate social responsibility very seriously. Whether we’re supporting the communities that need it most. Or nurturing a culture of belonging and respect for our diverse people. Every step we take as a business needs to have meaningful impact on our people and our society. We’re here to provide connectivity every day for every customer. But we’re also incredibly proud of the charitable partnerships and campaigns we’ve formed – particularly with Samaritans. These are having a positive impact on our wider communities and the lives of our customers. Because every aspect of life needs a big network.” Robert Finnegan, Chief Executive Officer

Contact info

  • 25 Four Seasons Centre, NG18 1SU, Mansfield, Midlands, United Kingdom

  • 01623658551

4.9

Excellent

TrustScore 5 out of 5

82 reviews

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4.9

All reviews

(82)

33,970 reviews in the last 12 months

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Rated 5 out of 5 stars

The staff are excellentat what they are…

The staff are excellentat what they are doing helped get into my 3 accountso I can see my bill, highlyrecommended. Thank you

17 October 2026
Unprompted review
Three UK - 3Store Mansfield logo

Reply from Three UK - 3Store Mansfield

Thank you for the wonderful feedback, Mr. Ellis! We're so happy that our team delivered such exceptional service. Your recommendation means a lot to us.- Three Social Media Team

Rated 5 out of 5 stars

Great busıness deal from Ian

Great busıness deal from Ian, he ıs good advısor Who always gets me Best prıce.

16 October 2026
Unprompted review
Three UK - 3Store Mansfield logo

Reply from Three UK - 3Store Mansfield

Hey Ali, we're so pleased to hear that Ian made your plan changes simple and transparent. Thank you for the amazing rating! 😊- Three Social Media Team

Rated 5 out of 5 stars

Staff all friendly chris and paula both…

Staff all friendly chris and paula both transfered and sorted my phone as.thank you

16 October 2026
Unprompted review
Three UK - 3Store Mansfield logo

Reply from Three UK - 3Store Mansfield

Woohoo 🎉 Donald, Chris and Paula got everything transferred and back on track in no time. Your feedback says it all 🌟

- Three Social Media Team

Rated 5 out of 5 stars

Ian was amazing really kind and helped…

Ian was amazing really kind and helped me with my purchase today

16 October 2026
Unprompted review
Three UK - 3Store Mansfield logo

Reply from Three UK - 3Store Mansfield

Hey Olivia, we’re thrilled to hear you had such a positive experience. It’s great to know that Ian was able to support you so well. Thanks for taking the time to share the joy! ⭐ -Three Social Media Team

Rated 5 out of 5 stars

All staff are patient and friendly and…

All staff are patient and friendly and willing to go the extra mile. Won't go anywhere else.

16 October 2026
Unprompted review
Three UK - 3Store Mansfield logo

Reply from Three UK - 3Store Mansfield

Hey Susan, thank you for the 5⭐ review! We're thrilled to know that the team made your experience seamless. 😊- Three Social Media Team

Rated 5 out of 5 stars

My wife had a problem with her phone

My wife had a problem with her phone, we came to the 3 shop in Mansfield four seasons center. Paula helped sort out the problem and also helped get the phone screens back to normal. Paula, was very friendly and very helpful. I would recommend this shop and Paula, to anyone. I have my phone with 3 and also have also used this shop many times before, always good advice and service.

14 October 2026
Unprompted review
Three UK - 3Store Mansfield logo

Reply from Three UK - 3Store Mansfield

Hey, Robert. We're thrilled to hear that Paula went above and beyond to resolve your wife's phone troubles and restore the screen settings during your visit to our Mansfield Four Seasons branch. It's fantastic to know that our team continues to provide the helpful guidance and reliable service you have come to expect over the years. 😇 -Three Social Media Team

Rated 5 out of 5 stars

The service is the Mansfield 3 is…

The service is the Mansfield 3 is incredible. Went in today to order a new phone Ian did a fantastic job , at explaining everything for the phone and the contract , definitely would recommend the Mansfield shop

27 September 2026
Unprompted review
Three UK - 3Store Mansfield logo

Reply from Three UK - 3Store Mansfield

Hey Lisa, we're glad to hear Ian took the time to explain everything clearly and guide you through the available options during your visit to our Mansfield store. It's great to know the support you received left such a positive impression and earned your recommendation. Thank you for the feedback. 😊💚
-Three Social Media Team.

Rated 5 out of 5 stars

Thanks Mateusz..Saved me £ on things…

Thanks Mateusz..Saved me £ on things that were coming out craftily without me knowing.!!

7 September 2026
Unprompted review
Three UK - 3Store Mansfield logo

Reply from Three UK - 3Store Mansfield

Hello Christopher, we’re glad Mateusz could help you avoid extra costs. Thank you for the 5 ⭐ review! - Three Social Media Team

Rated 5 out of 5 stars

Us oldies often need help when silly…

Us oldies often need help when silly things get onto our phone.Mateusz has sorted mine in 5 minutes ! I have struggled all week with 'overlays' etc . I need my phone daily. Thank you again youn man. Karen

8 September 2026
Unprompted review
Three UK - 3Store Mansfield logo

Reply from Three UK - 3Store Mansfield

That’s fabulous, Karen! We’re delighted to hear that Mateusz provided outstanding support and made your experience seamless. Delivering excellence in every interaction is always our priority. - Three Social Media Team

Rated 5 out of 5 stars

Mat helped me upgrade broadband and sim…

Mat helped me upgrade broadband and sim for phone and helpful and staff was brilliant, would highly recommend.

7 September 2026
Unprompted review
Three UK - 3Store Mansfield logo

Reply from Three UK - 3Store Mansfield

Hi Stuart. It's wonderful to hear that Mat provided such helpful service with your broadband and phone SIM upgrade. We appreciate you sharing your positive experience!

If you need help from us in the future you can contact us here - Customer Support Team on 333 from a Three phone, 0333 338 1001 from any other line, or via https://bit.ly/3C43TKN.

Three

Rated 5 out of 5 stars

Been coming to the 3 store for a good…

Been coming to the 3 store for a good few years. Dominic has always been the go to for me. Always looked after me. Sorted me a deal. More than happy to help. Stores always clean and everyone else who works their has always been good with me and the kids.

22 August 2026
Unprompted review
Three UK - 3Store Mansfield logo

Reply from Three UK - 3Store Mansfield

Hi Lee, thanks for the lovely review. We're thrilled to know that Dominic at the store has consistently provided outstanding support, helped you secure a deal that fits you perfectly, and made each visit a positive experience. It's also great to hear that you and your kids have always felt well looked after by the team.
- Three Social Media Team

Rated 5 out of 5 stars

Came into the shop today as my phone…

Came into the shop today as my phone wasn't working and Dom managed to fix it for me, happy customer definitely would recommend

24 August 2026
Unprompted review
Three UK - 3Store Mansfield logo

Reply from Three UK - 3Store Mansfield

Hi Angela. Thank you so much for taking the time to leave such a wonderful rating! We are thrilled to hear that Dom got your device back up and running smoothly during your visit. 😇 - Three Social Media Team

Rated 5 out of 5 stars

Mat helped clean my phone as it stopped…

Mat helped clean my phone as it stopped working and he managed to fix it for me, would highly recommend this store to everyone and very friendly staff.

24 August 2026
Unprompted review
Three UK - 3Store Mansfield logo

Reply from Three UK - 3Store Mansfield

Love the energy and feedback, Jane! Mat and the team are truly our champ. See you soon! 😉 — Three Social Media Team

Rated 5 out of 5 stars

Brilliant service from ian

Brilliant service from ian, always very helpful and thinks of the customer all the time.

7 August 2026
Unprompted review
Three UK - 3Store Mansfield logo

Reply from Three UK - 3Store Mansfield

Hi Sean, thank you for your 5 ⭐ review and for taking the time to share your experience! It's fantastic to hear you received excellent service from Ian. - Three Social Media Team

Rated 5 out of 5 stars

I have been with 3 for many years now…

I have been with 3 for many years now and have always been seen by Ian, he is fantastic at getting me a great deal. Thank you.

7 August 2026
Unprompted review
Three UK - 3Store Mansfield logo

Reply from Three UK - 3Store Mansfield

Thanks for this fantastic review, Angel! We’re thrilled to hear Ian provided excellent support and helped you get the best deal.
– Three Social Media Team.

Rated 5 out of 5 stars

Excellent service

Dominic helped me to find the right phone, at the right price for me. Very quick service. Explained everything at each stage of the process. Helped me to transfer my phone content to my new phone.

25 July 2026
Unprompted review
Three UK - 3Store Mansfield logo

Reply from Three UK - 3Store Mansfield

Hi Carol, we’re so pleased to hear Dominic provided quick, professional support and made the whole process smooth for you. Thank you for taking the time to leave this fantastic 5⭐ review.
– Three Social Media Team

Rated 5 out of 5 stars

From the moment I walked into store I…

From the moment I walked into store I felt so welcomed,amazing customer service from all the staff especially Dom who helped me find the perfect deals that suited for my lifestyle.

18 July 2026
Unprompted review
Three UK - 3Store Mansfield logo

Reply from Three UK - 3Store Mansfield

Hi Courtney, it’s wonderful to know your visit was positive and handled with care. Our staff and Dom will be delighted to hear their efforts were appreciated. Thank you so much for the 5⭐ review! – Three Social Media Team

Rated 5 out of 5 stars

Brilliant service

Brilliant service, ian was very friendly and helpful thanks

24 July 2026
Unprompted review
Three UK - 3Store Mansfield logo

Reply from Three UK - 3Store Mansfield

Hi Eva, we are delighted to hear how welcoming and attentive Ian was when assisting you, and we appreciate you taking a moment to share this with us! — Three Social Media Team

Rated 5 out of 5 stars

Everyone in store is fantastic and…

Everyone in store is fantastic and helped me out greatly.

15 July 2026
Unprompted review
Three UK - 3Store Mansfield logo

Reply from Three UK - 3Store Mansfield

Hi Zena, thanks for the glowing 5⭐ love. We are happy to hear that our team at the store delivered outstanding guidance and made your visit warm and hassle free.
_-Three Social Media Team

Rated 5 out of 5 stars

Fantastic service from Ian

Fantastic service from Ian, really helpful

21 July 2026
Unprompted review
Three UK - 3Store Mansfield logo

Reply from Three UK - 3Store Mansfield

Hey Martyn, that’s fabulous! We’re so glad Ian provided such outstanding support. Thank you for the lovely 5⭐ review! – Three Social Media Team

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