Today I walk in three in Chiswick High Rd as I had some issues with my phone. Shahzil vey kindly asked me what could he help me with, I explained him than I had a virus on my phone. He deleted all th... See more
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A very very happy customer. I received an incredibly great service from Huma and Yaseen. They both were extremely helpful, patient and professional. As I am 80 years old, setting up a new phone and t... See more
Company replied
A massive thankyou to Huma at Chiswick 3 store! I stopped by today for help getting my new phone set up and she was an absolute lifesaver. Fast, friendly and incredibly helpful. Even skipped her break... See more
Company replied
I cannot thank the staff at 3 store Chiswick specially Shahzil and the store manager for their help in sorting out our sim and phone issues after my son’s phone got stolen. They went above and beyond... See more
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Company details
About Three UK - 3Store Chiswick (High Road)
Written by the company
Three is a connectivity company that started life in 2003. Today, Three has over 9.5 million customers and the UK’s Fastest 5G Network.
Three’s 4G network covers 99% of the UK outdoor population.
Awards: Three was voted the Uswitch Best Network for Data 2022, and the UK’s Fastest 5G Network 2022 in the Ookla™ speedtest awards. Three UK is part of the CK Hutchison Holdings Ltd group of companies which has mobile operations in 11 countries.
Got questions about your device or our network? Learn, collaborate and support others by joining the Three Community.
Better connectivity, every day for every customer
Written by the company
- On the UK’s Fastest 5G Network
- “As a major part of the UK’s critical infrastructure, we take our role within corporate social responsibility very seriously. Whether we’re supporting the communities that need it most. Or nurturing a culture of belonging and respect for our diverse people. Every step we take as a business needs to have meaningful impact on our people and our society. We’re here to provide connectivity every day for every customer. But we’re also incredibly proud of the charitable partnerships and campaigns we’ve formed – particularly with Samaritans. These are having a positive impact on our wider communities and the lives of our customers. Because every aspect of life needs a big network.” Robert Finnegan, Chief Executive Officer
Contact info
290 Chiswick High Road, W4 1PA, Chiswick, London, United Kingdom
- 02089958907
4.9
Excellent
106 reviews
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I got the best most pleasant and…
I got the best most pleasant and professional service from Samira. She signed me up so quickly and was so kind and patient. Great experience!
10 December 2025
Unprompted review
Reply from Three UK - 3Store Chiswick (High Road)
Thanks for taking the time to leave a 5* review. We're glad to hear you've had a great experience -Maxine
Very helpful staff
Very helpful staff, decision making was made easy, Shahzil went above and beyond with his service
4 December 2025
Unprompted review
Reply from Three UK - 3Store Chiswick (High Road)
Thanks for your feedback, Kim, and it's lovely to hear that you enjoyed great customer service from Shahzil and the team. We appreciate you taking the time to share this with us. -Michael
I am very happy with the service my…
I am very happy with the service my wife and I have got from 3 Chiswick Store. Huma and Hassi was very professional. They completed all the number porting process for us and made our journey super easier. Thankyou to both of them.
1 December 2025
Unprompted review
Reply from Three UK - 3Store Chiswick (High Road)
Hi Marcelo, this is the type of experience we want for all of our customers! We're so happy to see Huma and Hassi gave this experience, we'll get your feedback passed on! -John
Customer service was excellent
Customer service was excellent. Shahzil was super helpful in getting me the best deals. The network was down but Shahzil, Huma and did their best to get me a great price and new phone.
Excellent customer service and support
1 December 2025
Unprompted review
Reply from Three UK - 3Store Chiswick (High Road)
We're pleased that Shahzil and Huma were resourceful and ensured you got your purchase put through :) Thank you for your kind review, Annitta -Scott
Reply from Three UK - 3Store Chiswick (High Road)
Hi.
Thanks! Your review is really appreciated. -Pete
That was unbelievable how shahzil solve…
That was unbelievable how shahzil solve those problems which were not unable to solve phone customer service and live chat. They promised answer during 30 days. Shahzil did it within minutes. All thumbs up!
28 November 2025
Unprompted review
Reply from Three UK - 3Store Chiswick (High Road)
We're glad to hear that Shahzil was able to help. Sorry that you had a wait on getting the answer, Doctor. Thank you for a great review -Scott
Shahzil is the best!
Shahzil was amazing! He talked me through all my options and found me a great deal that saved me ££
Friendly and professional, highly recommend!
27 November 2025
Unprompted review
Reply from Three UK - 3Store Chiswick (High Road)
Hey Jane, we’re so happy to see this has been your experience with Shahzil, we’ll certainly pass your feedback on! -John
I received an excellent service at the…
I received an excellent service at the Chiswick 3 store. Assistant manager Huma and Shahzil went extra mile by staying an extra hour to help sort out the Home Broadband device I did not receive on time from DPD. Their patience and dedication are truly appreciated. Thank you both for your outstanding support.
24 November 2025
Unprompted review
Reply from Three UK - 3Store Chiswick (High Road)
Hey Fariha, this is what we love to hear! We’re so happy this is the service you received, as this is what we strive for all of our customers, so we’ll certainly be passing your feedback on. -John
Have been a loyal 3 customer
Have been a loyal 3 customer, very happy with Hassi and Sameera for helping us make the right choice and continue. Appreciate all your help.
22 November 2025
Unprompted review
Reply from Three UK - 3Store Chiswick (High Road)
Hi there.
Awesome stuff. Thanks for the 5 stars. -Pete
Hassi and samira helped us a lot with…
Hassi and samira helped us a lot with my new phone and also upgraded my sim. They gave me a good price for my new phone and sim
22 November 2025
Unprompted review
Reply from Three UK - 3Store Chiswick (High Road)
Hey.
Fantastic stuff. We're super glad to hear that! Thanks for taking the time to leave this 5 star review. -Pete
Just been to 3 mobile shop in Chiswick…
Just been to 3 mobile shop in Chiswick gave me a great deal on honour tablet and sorted out my voice mail all staff very helpful include ING Phillip all very polite and helpful
20 November 2025
Unprompted review
Reply from Three UK - 3Store Chiswick (High Road)
Superb, Alan. The Chiswick store getting everything sorted is what we like to hear :) Thank you for the great review -Scott
Great service
Very helpful staff at Chiswick branch,really appreciate !
18 November 2025
Unprompted review
Reply from Three UK - 3Store Chiswick (High Road)
Thanks for the 5* review! We appreciate your feedback -Maxine
Excellent Customer service at Three
Excellent Customer service at Three - Chiswick!
Huge thanks to Vatsal, Shahzil & Hassi for exceptional black friday offer! Happy happy happy..! Highly recommended.
18 November 2025
Unprompted review
Reply from Three UK - 3Store Chiswick (High Road)
Fantastic, we're thrilled you got yourself a great offer from Vatsal, Shahzil, Hassi and the Chiswick team :) Thank you for sharing, Muhammad -Scott
The store staff where amazing
The store staff where amazing. Very professional. Thanks team
18 November 2025
Unprompted review
Reply from Three UK - 3Store Chiswick (High Road)
Hello Chris, this is what we love to hear from our customers! We’ll certainly pass your feedback on! -John
Samira was fantastic so helpful and got…
Samira was fantastic so helpful and got new broadband - thank you so much for all your help
16 November 2025
Unprompted review
Reply from Three UK - 3Store Chiswick (High Road)
Hey.
Super! That's what we like to hear. Thanks for taking the time to leave this review. -Pete
Great customer service
Great customer service. Thank you Huma and Hassi for always going over and above to assist me.
14 November 2025
Unprompted review
Reply from Three UK - 3Store Chiswick (High Road)
Hi there.
That's great. We're glad to hear that. Thank you for the 5 stars. -Pete
Great service
Great service, super attentive and really supportive.
Thank you guys!
13 November 2025
Unprompted review
Reply from Three UK - 3Store Chiswick (High Road)
Thanks for this amazing 5⭐ review, Thomas. We really do appreciate you taking the time to send this over! Great work team 🎉 -Jade
I visited the Three store in Chiswick…
I visited the Three store in Chiswick today and received excellent service from Phillip.
He helped me sort out my mobile data and set up my monthly plan very quickly.
Phillip was extremely polite, patient, and genuinely willing to help.
He solved my problem fast and made everything clear and easy to understand.
I’m very happy with the service and highly recommend the Three Chiswick branch to everyone.
Great customer service! 🙏
13 November 2025
Unprompted review
Reply from Three UK - 3Store Chiswick (High Road)
Thanks for this fantastic 5⭐ review, Kate. We really do love to hear this! Well done Phillip 👏 -Jade
Awesome experience
Awesome experience, helpful staff they provide me all the details what i needed to know with smiling face.
6 November 2025
Unprompted review
Reply from Three UK - 3Store Chiswick (High Road)
You certainly live up to your name, Charming Casper :) Thank you so much, that's so kind! -Scott
Excellent service always helpful all of…
Excellent service always helpful all of the staff is well trained they always lookafter me with my upgrades and give best advice.
1 November 2025
Unprompted review
Reply from Three UK - 3Store Chiswick (High Road)
That means a lot to us, Amir, we really appreciate your kind words. Thank you :) -Scott
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