Excellent customer service at Three! Huma was absolutely lovely and made our experience really pleasant. She explained everything in detail, answered all our questions patiently, and spoke to us in su... See more
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Everyone is Chiswick branch is fantastic and superb from past 15 years. I received great help from Huma and Yaseen today at my visit in store. They both were very helpful and suggested great options t... See more
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We had a really great experience with Samira at the Three store in Chiswick. She made switching our whole family over incredibly easy and took care of everything for us, explaining everything clearl... See more
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Today I walk in three in Chiswick High Rd as I had some issues with my phone. Shahzil vey kindly asked me what could he help me with, I explained him than I had a virus on my phone. He deleted all th... See more
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Company details
About Three UK - 3Store Chiswick (High Road)
Written by the company
Three is a connectivity company that started life in 2003. Today, Three has over 9.5 million customers and the UK’s Fastest 5G Network.
Three’s 4G network covers 99% of the UK outdoor population.
Awards: Three was voted the Uswitch Best Network for Data 2022, and the UK’s Fastest 5G Network 2022 in the Ookla™ speedtest awards. Three UK is part of the CK Hutchison Holdings Ltd group of companies which has mobile operations in 11 countries.
Got questions about your device or our network? Learn, collaborate and support others by joining the Three Community.
Better connectivity, every day for every customer
Written by the company
- On the UK’s Fastest 5G Network
- “As a major part of the UK’s critical infrastructure, we take our role within corporate social responsibility very seriously. Whether we’re supporting the communities that need it most. Or nurturing a culture of belonging and respect for our diverse people. Every step we take as a business needs to have meaningful impact on our people and our society. We’re here to provide connectivity every day for every customer. But we’re also incredibly proud of the charitable partnerships and campaigns we’ve formed – particularly with Samaritans. These are having a positive impact on our wider communities and the lives of our customers. Because every aspect of life needs a big network.” Robert Finnegan, Chief Executive Officer
Contact info
290 Chiswick High Road, W4 1PA, Chiswick, London, United Kingdom
- 02089958907
4.9
Excellent
111 reviews
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Filip helped me with getting a new…
Filip helped me with getting a new phone and tablet
15 May 2026
Unprompted review
Reply from Three UK - 3Store Chiswick (High Road)
Hi Vamshi, we’re glad Filip could support you in getting your new phone and tablet! -Kishan
Shahzil was incredibly helpful taking…
Shahzil was incredibly helpful taking me through all the different options available and very patient with all my questions, 10/10 experience
8 May 2026
Unprompted review
Reply from Three UK - 3Store Chiswick (High Road)
Oh wow, Olivia! That’s what we call fantastic service and support. We’re so happy to hear that Shahzil worked magic, and your 10/10 truly means a lot. ☺️ -Neha
Yaseen was very helpful
Yaseen was very helpful. Helped me get a new broadband and sim with ease. Great guy
7 May 2026
Unprompted review
Reply from Three UK - 3Store Chiswick (High Road)
Hi Heron, it’s brilliant that Yaseen made your visit so smooth. We’re glad he could get your new broadband and mobile plan ready for you so easily! -Kishan
My closest store Hammersmith is closed
My closest store Hammersmith is closed, I came to Chiswick store and manager Huma helped me setting up my phone. She is very helpful. Please visit this store and see her if you need any help.
7 May 2026
Unprompted review
Reply from Three UK - 3Store Chiswick (High Road)
That’s wonderful to hear, Nida! A big shoutout to Huma at our Chiswick branch for providing such exceptional support. Thank you for sharing your lovely feedback 🙌 -Veronica
Verry happy
7 May 2026
Unprompted review
Reply from Three UK - 3Store Chiswick (High Road)
We’re grateful for your kind words, Krzysztof. Wishing you a lovely rest of your day! -Ashifa
Shazil at the Chiswick High Road store…
Shazil at the Chiswick High Road store was just brilliant. Friendly helpful and with the skills needed to fix the issue I had with my phone. Many thanks
7 May 2026
Unprompted review
Reply from Three UK - 3Store Chiswick (High Road)
Hi Ann. It’s great to hear that Shazil’s technical skills and welcoming approach made your visit to our Chiswick store so successful. We're glad we could get your phone back in top shape for you! -Kishan
Yaseen and Huma have been great at…
Yaseen and Huma have been great at helping me with all my 3 accounts. They gave me the best prices and sorted out the concern regarding unwanted contract. Great service.
1 May 2026
Unprompted review
Reply from Three UK - 3Store Chiswick (High Road)
That's brilliant, Brijan! We're super happy to hear that Yaseen and Huma gave you all the support you needed. Thank you so much for 5 ⭐⭐⭐⭐⭐ review! Hope you have a wonderful day :) -Kashish
Reply from Three UK - 3Store Chiswick (High Road)
Hi Murshed! It’s great that Filip provided such top support and found a plan that really works for you. -Kishan
Samira was amazing and so professional
Samira was amazing and so professional
It was a great experience
25 April 2026
Unprompted review
Reply from Three UK - 3Store Chiswick (High Road)
Hey Sabrina, it’s wonderful to hear Samira’s expert approach made such a positive impression. Thanks for sharing! -Suhaas
Came to the three Chiswick store for…
Came to the three Chiswick store for some questions and help regarding plans. The trainee Yaseen was very helpful and covered everything I needed help with. Couldn’t have asked for a better outcome.
20 April 2026
Unprompted review
Reply from Three UK - 3Store Chiswick (High Road)
Hi Uzma, it’s great to hear about your visit to our Chiswick store. We’re really pleased that Yaseen was able to support you with your questions and make sure everything was covered. It’s great to know you left with the outcome you were hoping for. -Shivam
Homa is a good assistant and very…
Homa is a good assistant and very helpful i would recomend her anywhere
9 April 2026
Unprompted review
Reply from Three UK - 3Store Chiswick (High Road)
Hi John, we’re delighted Homa provided such attentive support and left you feeling well cared for. Your recommendation means a lot to us. -Shivam
Everything is great in this store
Everything is great in this store. I found Huma assistant manager very helpful. Whenever I am stuck I visit store and she sorts out my account. Thanks
8 April 2026
Unprompted review
Reply from Three UK - 3Store Chiswick (High Road)
Amazing, Hoang! We're glad to hear that Huma provided a positive experience and was able to assist you. Your feedback means a lot to us. -Afaq
Great experience with Three
Great experience! Shahzil explained everything so well for the set up of my new broadband router. He even got me a better deal and laid out all options. Very good selling skills, smiley and polite. Highly recommend
6 April 2026
Unprompted review
Reply from Three UK - 3Store Chiswick (High Road)
Hey Aurore, that’s brilliant! We’re thrilled that Shahzil made your experience so positive. Thank you for this amazing 5⭐ review! -Veronica
Shahzil at Chiswick 3
Shahzil could not have been more helpful. Perfectly attuned to our needs (and understanding of our ignorance). Clear information, sound advice and prompt, efficient service.
1 April 2026
Unprompted review
Reply from Three UK - 3Store Chiswick (High Road)
Thanks so much, John! We’re absolutely delighted to hear how brilliantly Shahzil supported you. His instinctive understanding, clear guidance, and smooth, efficient approach truly set the tone for an exceptional visit. -Manavata
Filip was super helpful
Filip was super helpful - very grateful for a great customer service - thank you!
31 March 2026
Unprompted review
Reply from Three UK - 3Store Chiswick (High Road)
Thank you, Nella! We’re delighted to hear Filip provided the support you needed and made your visit a positive one. Your kind words mean a great deal. 😇 -Prabhjeet
Shahzil was very kind and explained…
Shahzil was very kind and explained very well all the issues I have had. Very professional service.
19 March 2026
Unprompted review
Reply from Three UK - 3Store Chiswick (High Road)
That’s what great service looks like! Walking in with a challenge and leaving completely at ease shows how Shahzil turns obstacles into smooth solutions. Thanks for letting us be part of your day, stay awesome. -Ashifa
Reply from Three UK - 3Store Chiswick (High Road)
Hey Joginder, it’s fantastic to hear that Shahzil made your visit so seamless. Your feedback means a lot to us, and we’re thrilled he left such a positive impression. 🥰 -Kashish
Efficient, helpful staff
The employees I spoke to were all friendly and patient, and quickly determined the best way to help with my query. Everything I needed to know was explained concisely and I’d be happy to go back for further advice if needed.
9 March 2026
Unprompted review
Reply from Three UK - 3Store Chiswick (High Road)
Thanks for this fantastic 5⭐ review, Naomi. We're so happy to hear that the team were able to provide you with such excellent service. Have a great day 😊 -Jade
The staff continue to do an amazing job…
The staff continue to do an amazing job they always look after me. Shahzil has always been very helpful and always does more than he needs to
17 March 2026
Unprompted review
Reply from Three UK - 3Store Chiswick (High Road)
🌟 Thank you for your wonderful feedback! It’s fantastic to hear the team continues to look after you so well, and that Shahzil goes above and beyond to provide such helpful support. 🙌😊 -Shivam
Reply from Three UK - 3Store Chiswick (High Road)
Hey Lisa, this is what we love to hear from our customers! We’ll certainly pass your feedback on! -John
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