Today I walk in three in Chiswick High Rd as I had some issues with my phone. Shahzil vey kindly asked me what could he help me with, I explained him than I had a virus on my phone. He deleted all th... See more
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A very very happy customer. I received an incredibly great service from Huma and Yaseen. They both were extremely helpful, patient and professional. As I am 80 years old, setting up a new phone and t... See more
Company replied
A massive thankyou to Huma at Chiswick 3 store! I stopped by today for help getting my new phone set up and she was an absolute lifesaver. Fast, friendly and incredibly helpful. Even skipped her break... See more
Company replied
I cannot thank the staff at 3 store Chiswick specially Shahzil and the store manager for their help in sorting out our sim and phone issues after my son’s phone got stolen. They went above and beyond... See more
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Company details
About Three UK - 3Store Chiswick (High Road)
Written by the company
Three is a connectivity company that started life in 2003. Today, Three has over 9.5 million customers and the UK’s Fastest 5G Network.
Three’s 4G network covers 99% of the UK outdoor population.
Awards: Three was voted the Uswitch Best Network for Data 2022, and the UK’s Fastest 5G Network 2022 in the Ookla™ speedtest awards. Three UK is part of the CK Hutchison Holdings Ltd group of companies which has mobile operations in 11 countries.
Got questions about your device or our network? Learn, collaborate and support others by joining the Three Community.
Better connectivity, every day for every customer
Written by the company
- On the UK’s Fastest 5G Network
- “As a major part of the UK’s critical infrastructure, we take our role within corporate social responsibility very seriously. Whether we’re supporting the communities that need it most. Or nurturing a culture of belonging and respect for our diverse people. Every step we take as a business needs to have meaningful impact on our people and our society. We’re here to provide connectivity every day for every customer. But we’re also incredibly proud of the charitable partnerships and campaigns we’ve formed – particularly with Samaritans. These are having a positive impact on our wider communities and the lives of our customers. Because every aspect of life needs a big network.” Robert Finnegan, Chief Executive Officer
Contact info
290 Chiswick High Road, W4 1PA, Chiswick, London, United Kingdom
- 02089958907
4.9
Excellent
105 reviews
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Very helpful and efficient service
Very helpful and efficient service. Gave lots of helpful information.
5 March 2026
Unprompted review
Reply from Three UK - 3Store Chiswick (High Road)
That’s fabulous, Frances! 🎉 We’re thrilled to hear that your experience was so smooth. 😊 -Veronica
I had a great experience with Filip
I had a great experience with Filip. He sorted out my plan and set up mobile data which was not working. Thank you for your help.
4 March 2026
Unprompted review
Reply from Three UK - 3Store Chiswick (High Road)
Yay! We absolutely love hearing this 🎉 Raji, it’s lovely to hear that Filip was able to help you out with everything you needed. -Ayesha
Called Chiswick branch to help put a…
Called Chiswick branch to help put a screen guard on my phone.
I was told to come in and it was done perfectly.
Huma picked the called and also did a lovely job on the phone.
4 March 2026
Unprompted review
Reply from Three UK - 3Store Chiswick (High Road)
Thanks for the feedback, Angela! We’re glad to hear that Huma was able to help both over the phone and in store, and that your screen protector was fitted perfectly. Hope to see you again soon! -Afaq
I found the staff very friendly and…
I found the staff very friendly and helpful. They went out of their way to help me changing my phone. This helped me to decide to change to them. They helped me transferring data and anything to do with mobile phone I can ask them. This aspect is so valuable for older generation like me who did not grow up with mobile phone. I used other provider but found 3 very different. I am
Very satisfied with my dealing with them.
1 March 2026
Unprompted review
Reply from Three UK - 3Store Chiswick (High Road)
From smart guidance to a sparkling new handset. Thank you for the great shout‑out, Prapabhen! Our team truly made a difference, and it’s wonderful to know everything was handled smoothly. Notes like yours always make us smile! -Ashifa
Yaseen was excellent for a new starter
Yaseen was excellent for a new starter, he helped me a lot setting up my tablet and laptpop. Great lad
26 February 2026
Unprompted review
Reply from Three UK - 3Store Chiswick (High Road)
Nappiah, we’re delighted to hear Yaseen provided such knowledgeable and welcoming assistance, carefully walked you through each detail, and made your phone and laptop setup quick and stress free 😊. Your kind words mean a lot to us. -Neha
Very good and understanding service
Very good and understanding service. Very kind and professional. I glad to be here.
14 February 2026
Unprompted review
Reply from Three UK - 3Store Chiswick (High Road)
Thank you, Almants 🌟 We’re glad to hear your visit left you feeling positive and well looked after. It’s great to know our team made the experience smooth and welcoming 🙌 -Shivam
Samira helped set up my Three account
11 February 2026
Unprompted review
Reply from Three UK - 3Store Chiswick (High Road)
Hi Bogdan, we’re thrilled to hear Samira made getting your account started feel effortless. Your feedback has truly brightened our day. ☺️ -Prabhjeet
Everything i come to the store Filip is…
Everything i come to the store Filip is there to help me. I have also brought my friends to join because of him.
11 February 2026
Unprompted review
Reply from Three UK - 3Store Chiswick (High Road)
Hey there, this is what we love to hear from our customers! We’ll certainly pass your feedback on! -John
My experience was excellent at 3Uk Shop…
My experience was excellent at 3Uk Shop at Chiswick, great service.
6 February 2026
Unprompted review
Reply from Three UK - 3Store Chiswick (High Road)
Hey.
That's fantastic, that's what we like to hear. Thanks for the great feedback. -Pete
I have been visiting Chiswick store
I have been visiting Chiswick store, Huma for several years now and she has consistently provided outstanding support and service. She is knowledgeable, patient and always takes the time to clearly explain options and solutions. What truly sets her apart is her geniune care and attentiveness to my accessibility needs. Huma makes sure I feel comfortable and understood at every visit. Her professionalism, kindness and reliability have made a long term difference in my experience and I truly appreciate the continued and dedication she provides.
4 February 2026
Unprompted review
Reply from Three UK - 3Store Chiswick (High Road)
We absolutely love hearing this, Asiya. Huma’s steady support and genuine care have clearly made your visits easier, and we’re grateful you shared that with us. Here’s to a day full of little joys! 💙 -Ayesha
Filip was extremely helpful
Filip was extremely helpful, patient, knowledgeable and not only helped me but the right contract for my daughter but also helped me set up the phone. He took the time to give me confidence and I can’t thank him enough.
He was brilliant, thank you 🤩
26 January 2026
Unprompted review
Reply from Three UK - 3Store Chiswick (High Road)
Thank you for such outstanding feedback, Rabia! 🌟 We’re over the moon that Filip could make everything feel effortless for you. -Veronica
Great customer service and friendly…
Great customer service and friendly staff! Highly recommended.
16 January 2026
Unprompted review
Reply from Three UK - 3Store Chiswick (High Road)
Wow, we absolutely love hearing this! Thank you for the fantastic 5 ⭐ review. We hope you have a wonderful day. -Afaq
Exceptional customer service from the…
Exceptional customer service from the the team everytime I visit the store!
Hashi is always very helpful
9 January 2026
Unprompted review
Reply from Three UK - 3Store Chiswick (High Road)
Hi there.
That's great. We're glad to hear that. Thank you for the 5 stars. -Pete
You guys are incredible very helpful…
You guys are incredible very helpful staff
9 January 2026
Unprompted review
Reply from Three UK - 3Store Chiswick (High Road)
Hey.
Super! That's what we like to hear. Thanks for taking the time to leave this review. -Pete
10/10 experience I have had in this…
10/10 experience I have had in this store. Huma, Shahzil and Samira stayed 1 and half hour behind just to set up my contracts and ensuring I get a good deal and set up all my contracts. They did a lot for me and I’m so grateful and happy
8 January 2026
Unprompted review
Reply from Three UK - 3Store Chiswick (High Road)
Incredible! 🎉 We’re so pleased to hear that Huma, Shahzil, and Samira went the extra mile to get everything set up for you. It’s wonderful to know their dedication made such a difference for you, Bebiàna. Thank you for the 5 ⭐ review. We’re sure they will be over the moon to see your kind words! -Kishan
Samira was excellent to help me out…
Samira was excellent to help me out faster with better explanation and so happy that it was done quickly. Thank you
8 January 2026
Unprompted review
Reply from Three UK - 3Store Chiswick (High Road)
Hi Habiv, we’re thrilled that Samira delivered exceptional service! Thank you for taking the time to leave us a 5⭐ review. -Neha
Very helpful and friendly service
Very helpful and friendly service , had a great experience with Huma and Hassi.
5 January 2026
Unprompted review
Reply from Three UK - 3Store Chiswick (High Road)
Hey Lydia, thank you for sharing this amazing 5⭐ review! We’re thrilled that Huma and Hassi gave you such a fantastic experience. -Veronica
Most efficient phone store experience…
Most efficient phone store experience ever. Smart guy (Filip) who knew what he was doing, even arranged a great plan upgrade for me.
17 December 2025
Unprompted review
Reply from Three UK - 3Store Chiswick (High Road)
Hey Richard, that’s superb! We’re super happy that Filip sorted everything out smoothly, and we’ll be happy to see you again. Thank you for sharing this wonderful 5 ⭐ review! -Ayesha
Huma was very professional and helped…
Huma was very professional and helped me getting the right plan after listening my needs and set up a new tablet for me as well. Great service.
15 December 2025
Unprompted review
Reply from Three UK - 3Store Chiswick (High Road)
Hello there, this is what we love to hear from our customers! We’ll certainly pass your feedback on! -John
Nice communication and nice work!
11 December 2025
Unprompted review
Reply from Three UK - 3Store Chiswick (High Road)
Thanks, Emma, that's what we strive for :) -Scott
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