We took a train from Rugby to London Euston, the train was on time, there were a few delays in between, but it wasn't major. The seats are well kept, the information on the display boards are good, he... See more
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Review summary
Created with AI, based on recent reviews
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I always use train line when booking travel as the site is easy to navigate and information is clear. We also purchased a two together rail card so it also means the opportunity for great savin... See more
The site is generally clear and easy to use and displays a good range of alternative options when asked. I did get a bit confused when trying to book tickets for yeo with 4 adults together, yeo with a... See more
I never book my trains anywhere else. Always up to date and helpful. Only small change I would make would be giving the option to look at other stations near to where you are going/leaving from. The w... See more
Company details
Written by the company
We're Trainline, Europe's leading rail and bus app. Our aim is to bring together all rail, coach, and other travel services into one simple experience, so customers can get the best prices and smart, real-time travel information on the go. Today, we offer our customers travel to thousands of destinations with 270 rail and coach companies, in and across 45 countries in Europe and the rest of the world. That accounts over 172,000 smarter journeys every single day.
Contact info
120 Holborn, EC1N 2TD, London, United Kingdom
- 0333 202 2222
- sales.support@info.thetrainline.com
- www.thetrainline.com
4.2
Great
146K reviews
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The journey was pleasant but…
The journey was pleasant and time wise only delay a few minutes but the train was going to Manchester airport - it might be helpful to a rolling stock that have special places for your luggage - it might be helpful.
The overhead shelf isn’t big enough for a suitcase and are they safe!! - I couldn’t lift my suitcase that high and I don’t think it would be safe.
27 May 2026
Easy to use
Easy to use. All signage is clear. Quick and efficient.
With immediate responses
27 May 2026
Train tickets Peterborough to London
Easy to use online website, the confirmation was immediate and the tickets arrived by e-mail within 15 minutes.
26 May 2026
I didn't like being advised of the…
I didn't like being advised of the £4.99 fee right at the end.
23 May 2026
Horrible website
Horrible website. Due to technical issues on their part now I got my paypal blocked for 30 days as a security measure. What to say.. silly me trying to pay the same tickets over and over 6 times in a row.
5 May 2026
Unprompted review
I really enjoy using the Trainline app…
I really enjoy using the Trainline app because it consolidates all my journey tickets in one place and offers great split-fare options. Booking process is always fast and a lot smoother. Cant think of any negative or constructive comments write.
27 May 2026
Saved me £25
27 May 2026
Because they are all full star quality…
Because they are all full star quality professionals
27 May 2026
App works great!
So easy to choose a trip from any station to another and with our Two Together railcard, the price is discounted too
The App is great, works well and allows your tickets to go into the Apple wallet on my phone. Highly recommended.
27 May 2026
It’s easy to navigate the system.
27 May 2026
Tickets pick-up
I don't understand why I have to pick my tickets up at a station.
I tried many ways not to.
It's so inconvenient.
27 May 2026
Major disruption to my train journey…
Major disruption to my train journey today leading to being not travelling and struggling now to claim compensation/refund. Trainline take your money and when things go wrong you make it very tricky to claim back a refund.
27 May 2026
All trains back to stone cancelled by…
All trains back to stone cancelled by the time I was leaving Manchester at about 5 pm and no opportunity for a refund even if part of ticket cost. Rubbish.
26 May 2026
It's easy to book with trainline
It's easy to book with trainline , and you've got lots of time options you can pick from .
27 May 2026
I always use train line!
I always use train line when booking travel as they site is easy to navigate and information are clear. Great deals, easy to book and to access tickets. Always good, never a problem. Great staff at Tunbridge Wells.
27 May 2026
Trains were slightly delayed because of…
Trains were slightly delayed because of the hot weather, but staff were very helpful, ensuring I was able to get on and off the train with ease due to me being in a wheelchair.
27 May 2026
You get through on the phone quick
You get through on the phone quick, the staff care and want to help
27 May 2026
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