Trainline Reviews 146,067

Hi Trainline 

Thank you for honoring me a refund. I really appreciate how reasonable you were at providing support. 

Many thanks from a very satisfied valued customer,

I always book my train tickets through Trainline. I think the app is brilliant! Gives me all the information I need: timetables, cost, options, journey details, Apple Pay, tracking, delays info, etc etc. I would fully recommend!

Keeps me updated on trains and if they're running late or cancelled

Wednesday 27th of May many cancellation due to hot weather. I wonder if the company has contingency plans, if they can reshape and change because the future summers will likely be hotter. Dissatisfied with their services

My phone wouldn't get me to the tickets ...had to ring Trainline took about three quarters of an hour to finally get the tickets via a different email than my usual .. plus another hour on the train trying.

Booked to go to Chesterfield easy to book paid for anytime day return cost £14. Train on time

Good service . Easy to book with cheaper prices & updates on train times

each time I have booked with train line with my two together pass I have not only saved money but all the connections harness breeze.Also the email from you when changes happen are fantastic.we have a further two trips already booked.

They provide accurate information and cheap tickets reliably. They do their job well

So easy to book and use the app, always updating if there is a problem.

Breakdown between Stratford and St Pancras caused significant delays for all subsequent trains for hours and hours.
Why couldn't the broken down rrain be hauled from the tunnel.

Smooth journey. Lovely modern train.Platform staff at Cardiff Central couldn't have been more helpful.

Very difficult to navigate website then app. I had to google the info before I could get to what I needed! How to buy a railcard … no direct link. Have to use the app to buy one … not information on website. Card and trip can’t be booked on same session. (!) Then booking the ticket couldn’t establish whether the price was for both of us or just one way. Couldn’t get the times of off peak travel for the return journey. Just said each line differs!! Really affects how to book the journey without getting stuck on the wrong train. Tried to reserve seats ticketed the box .. no further information. If it wasn’t for saving through having a railcard I really wouldn’t have bothered.

I have used Trainline for years and always been pleased with how easy the site is to use and the service it provides. Thank you a 5 star review from me!

I find it very easy to use. Communication is great and it finds the cheapest prices which is always a bonus 👍

Excellent service

The train has been several times and delayed more than 15 minutes and it affects my work

The train journey was fast and came to our destination quickly.

My train from westbury was cancelled again!!! The westbury to Swindon train is so unreliable, I can’t rely on it at all!!!