The Safety Supply Company Reviews 

1,856
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Looking at 370 reviews, reviewers overwhelmingly had a great experience with this company. Consumers frequently mention that the website is very clear to navigate, offering a wonderful range of competitively priced items. Shoppers regularly enjoy exceptionally fast delivery and reliable customer service that consistently meets their daily needs and expectations. Though some customers experienced slightly delayed dispatch times or slower shipping methods, most still received their purchases in good condition. A few buyers also pointed out occasional sizing issues, extra communication quirks, or minor discrepancies with specific items received. Despite these occasional hurdles, people remain very willing to use the business again for future orders.

What people talk about most

Product

Reviewers mention positive feedback about product quality, noting that items arrive as described and function... See more

Delivery service

Customers consistently note positive experiences with delivery service, highlighting prompt arrivals and... See more

Price

Consumers find prices to be very competitive, reasonable, and excellent across a wide range of products.... See more

Order

Reviewers highlight positive aspects of the order process, describing it as seamless, quick, and very easy to... See more

Service

Clients share positive opinions on service, consistently highlighting efficiency, professionalism, and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

The item I purchased was at a very competitive price point. I am more than happy with it's quality. I chose the least expensive option for delivery which was quite slow but was inexpensive. It arrived... See more

Company replied

Rated 5 out of 5 stars

I ordered a propane gas torch to use as a weed burner. I have been using cheap weed burners for some time as an alternative to weedkillers but the DIY store burners are small, ineffective and get thro... See more

Company replied

Rated 5 out of 5 stars

MG Chemicals 408C renue arrived here without any safety instructions or how to use the product. I contacted the supplier and downloaded pages of information (costly paper and ink!). I applied the p... See more

Company replied

Rated 5 out of 5 stars

Quick and efficient and didn't arrive with lots of excess packaging! Although would a cardboard envelope be possible rather than a plastic one? - the item that I ordered is designed for wet weather so... See more

Company replied


Company details

  1. Safety and Work Wear Store

Written by the company

The Safety Supply Company UK specializes in industrial safety equipment such as safety boots, first aid kits and eye protection. Find and save on all PPE, safety supplies and protective equipment.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

2K reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 60% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

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4.7

All reviews

(1,856)

351 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great Service

Items were easy to order, were dispatched promptly, and were as described.

22 April 2026
Unprompted review
Rated 5 out of 5 stars

Asbestos disposal bags

I needed something to pack a lot of broken asbestos. I found TSSC and was surprised at the price of the bags, so ordered 15. They arrived within 3 days and are red with 'asbestos' printed on them, and the clear plastic secondary bags. Excellent product, really quick delivery and totally fit for purpose. Thank you.

21 April 2026
Unprompted review
Rated 5 out of 5 stars

I was looking for some specific items…

I was looking for some specific items and was unable to source them but after a google search this company has absolutely everything I wanted. Delivery was quick, everything was well packaged, prices were good. I certainly will use this company again.

6 April 2026
Unprompted review
Rated 5 out of 5 stars

Nancy was very competetive with pricing…

Nancy was very competetive with pricing when I placed a large order. When the distributor delivered 2 boxes of spray paint short Nancy was quick to respond and replace the 2 boxes. Would not hesitate to use these again

5 May 2026
Unprompted review
Rated 1 out of 5 stars

Customer Service

Purchased 10 x personal alarms, one faulty, tried to contact as instructed but telephone number 020 8903 6333 Ext 224 just rings out then cuts you off. Left a review to that effect and the company contacted me immediately, checked the phone number, learning communicated to staff, 2 x replacement alarms sent. After initial problems contacting the company all communications since have been excellent. Very professional.

5 May 2026
Unprompted review
Rated 5 out of 5 stars

Fantastic customer service

I ordered some boots which unfortunately got delivered to the wrong address by the courier.

I gave them a call and they managed to resolve the problem and get the boots to me that afternoon.

Really helpful people and I got a courtesy call later to make sure everything was ok

30 March 2026
Unprompted review
The Safety Supply Company logo

Reply from The Safety Supply Company

Thanks for your kind review — we’re really pleased you had a great experience shopping with us.

Rated 5 out of 5 stars

Polo shirts

TSSC provided a great customer service experience. Good communication, value for money and prompt delivery. Not the Port West polo shirts I had ordered initially, but I've worn the Uneek polo shirts and they are cool and comfortable. Plus I got the colours I was after. Thank you.

14 April 2026
Unprompted review
Rated 5 out of 5 stars

Well done for getting it right every time!

This is the third time I have ordered from the Safety Supply Company as I find them to be very reliable, offering well-made products at competitive pricing. They deliver on time too. Well done for getting it right every time!

3 April 2026
Unprompted review
Rated 5 out of 5 stars

Great price for flexible joiners

Great price for flexible joiners, around half that of Tool Station. Postage was very reasonable and although not quick the order arrived in the quoted timescale.

13 April 2026
Unprompted review
Rated 5 out of 5 stars

Placed an order for a signal…

Placed an order for a signal replacement key and the little bar was missing, connected the safety supply company, who dealt with it straight away, the very next morning it was here, BRILLIANT CUSTOMER CARE!! Great work guys
Thank you 👏🏻👏🏻 Can now go to shift without a worry 👍🏻

30 April 2026
Unprompted review
Rated 5 out of 5 stars

Experience

Tyler is great, always quick to help and gets the quote back to me in next to no time. Id certainly recommend The Safety Supply Company. Prompt service and Prompt Delivery.

30 April 2026
Unprompted review
Rated 1 out of 5 stars

The goods haqve not arrived!!!!

1 April 2026
Unprompted review
The Safety Supply Company logo

Reply from The Safety Supply Company

Hi Brian, we’ve searched for your order but haven’t been able to locate anything under your details. Please could you get in touch so we can check further, it's possible the order was placed with a different company.

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