Smooth transaction at every step of the way. Ordering process was easy with ongoing regular communication and prompt delivery. Packaged well with polite deliverer, Harry! Products perfect for a 5:2 di... See more
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Review summary
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What people talk about most
Reviews shaping this summary
I heard about The New You Plan from a friend and decided to give it a go. Communication with the company has been great and their website is easy to navigate and use. The regular discount codes are al... See more
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Lots of variety and very tasty! I cannot recommend the New You Plan highly enough! There is a huge variety of meals including shakes, soups, bars, savoury meals, breakfasts and sweet meals plus a wi... See more
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Outstanding customer service from the Northern Ireland team. I cannot thank the Northern Ireland warehouse team enough for their exceptional service. Grant and Melanie went above and beyond... See more
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Company details
Written by the company
The founder of the company, Julie-Ann Muldoon established The New You Plan in October 2009. Her inspiration, enthusiasm and dedication to the company were born out of her own experience of a Total Food Replacement (TFR) diet. Julz wanted to help others achieve their weight loss goals in the same way with one major difference – to provide the best experience possible while you work on creating the best ‘You’ possible. From this her ethos was born, this is to help people by giving them the tools, support and motivation to actually achieve what they set out to do. The New You Plan diet works on the same principle as other weight loss companies that offer a Total food replacement (TFR), Very Low Calorie Diet (VLCD) programmes. This however is where the similarities end. You will receive ongoing support from ‘The New You Plan Team’. Our list of support tools for customers is so expansive you will be able to find something new to excite you literally every day that you are on your weight loss journey. These include, blogs, Success Story’s including interviewee tips, webinars, coaching programmes, the private and exclusive Secret Slimmers group on Facebook to name but only a few. The excellence of our products is guaranteed by complying with the following regulations: Compliance with NICE clinical guidelines covering obesity and very low calorie diets. Compliance with EU Directive 2009/39/EC and of the Council of 6 May 2009 on foods intended for particular nutritional uses. Compliance with Commission Directive 96/8/EC of 26 February 1996 on foods intended for use in energy-restricted diets for weight reduction, as amended. Our products also adhere to Codex standards for formula foods for use in very low energy diets for weight reduction – CODEX STAN 203-1995.
The New You Plan
Written by the company
- Best Support in the Industry
- With our amazing online community operating through a completely private group on Facebook there is literally almost always someone there to support you. We have excelled too in this area by having doting staff who are always keen to help by phone, email and live chat on our website!
- Highest Quality Products
- Our products are nutritionally complete and manufactured from pharmaceutical standard ingredients to be used as part of a TFR, VLCD, ketogenic diet. What this means is that if you have four of our Total Meal Replacement Products in a day, your total daily calorie intake will be under 800kcal and the products themselves are specially designed to safely put your body into ketosis! There is no faster, healthier way to lose weight with our plan ensuring you get 100% of your RDA’s.
- The New You Plan as a community driven company
- As mentioned in our support section, we are very customer focused and as such we have a loyalty system in place that rewards you not only for coming back to us time and time again but we reward you for sharing your interest in us. Every time you order, or indeed every time you refer a new friend you will bank points with us which can be redeemed as a cash sum against your order at our checkout. In the instance of you referring a friend they too will be rewarded just for being friends with an existing member – YOU :)
- Losing weight is a journey not a race
- We understand this more than anyone as 90% of the people working at The New You Plan have been on the diet. For this reason we will mentor you through each step and each phase of this plan. We will be there for you long after you have left the plan. We do this as a free service to you in our secret Maintenance group who are there for you to help you avoid returning to old habits.
- Secure and discrete delivery
- Our parcels will arrive to you in a completely plain box, with no mention of our company name. This means that if you work all day and need your pack to be delivered to this address there is no risk of prying eyes discovering the contents of the box. We have also taken our time choosing our courier company and they have proven themselves time and time again. Should the worst happen we will be quick to resolve the matter with minimal interruption to your diet.
Contact info
Unit 73, CIDO Business Complex, BT63 5WH, Portadown, United Kingdom
- 02838 330720
- support@thenewyouplan.com
- www.thenewyouplan.com
4.5
Excellent
23K reviews
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Quality product & delivery!
Smooth transaction at every step of the way. Ordering process was easy with ongoing regular communication and prompt delivery. Packaged well with polite deliverer, Harry! Products perfect for a 5:2 diet approach! Tasty, high protein, low carb!Free gifts of bars and omega gels very welcome!
23 June 2026
Reply from The New You Plan
Hi Christina
Thank you so much for your lovely 5 star review 💛
We’re delighted to hear everything felt smooth from start to finish, from the easy ordering process and regular updates to your prompt delivery and well packaged order. We’ll also be sure to pass on your kind mention of Harry!
It’s wonderful to know you’re enjoying the products as part of your 5:2 approach and finding them tasty, high protein and low carb. We’re also so pleased the free bars and omega gels were a welcome bonus.
Thank you for taking the time to share your experience. We really appreciate your support.
Warm regards
The New You Team 💛
I absolutely love this plan
I absolutely love this plan, it has transformed my life completely, I’m feeling so much better and content with my mindset. I have told everyone I know about this game changer, it just fabulous
Definitely 11 out of 10 all the way Xxxx
21 June 2026
Reply from The New You Plan
Hi Deborah
Thank you so much for your amazing 5 star review 💛
We’re absolutely thrilled to hear how much you love the plan and that it has helped transform your life. Feeling better, more content, and in a stronger mindset is such a wonderful achievement, and we’re so happy to be part of that journey with you.
It means the world to know you’ve been telling everyone about New You, and your 11 out of 10 has really made us smile.
Thank you for sharing such lovely feedback.
Warm regards
The New You Team 💛
Love the service
Love the service, i love the 40% off deals which come up from time to time and also the freebees
22 June 2026
Reply from The New You Plan
Hi John
Thank you so much for your lovely 5 star review 💛
We’re so pleased to hear you love the service, and that you enjoy our 40% off deals when they come up. It’s also great to know the free gifts are appreciated too.
Thank you for taking the time to share your experience. We really appreciate your support.
Warm regards
The New You Team 💛
Maintain your goals reached
Lost 22 kg 2 years ago and now with the shakes, meal bars and soups manage to maintain and when necessary "lock down" for a few days. In a really good place at the moment also thanks to New You! Excellent delivery to Italy less than 10 days, we'll done
14 June 2026
Reply from The New You Plan
Hi Carol
Thank you so much for your lovely 5 star review 💛
What an amazing achievement to have lost 22 kg and maintained your goals for 2 years. We’re so pleased to hear that our shakes, meal bars and soups are helping you stay in a really good place, and that you can use the plan for a few focused days whenever you need to.
It’s also wonderful to hear your delivery to Italy arrived in less than 10 days. Thank you for continuing to choose New You and for sharing such encouraging feedback.
Warm regards
The New You Team 💛
Fast postage
Fast postage, love the shakes. The bars are decent too. Stay away from the Irish stew, it makes you SO thirsty!
21 June 2026
Reply from The New You Plan
Hi Melanie
Thank you so much for your lovely 5 star review 💛
We’re so pleased to hear your order arrived quickly and that you’re loving the shakes. It’s great to know the bars are going down well too.
We’re sorry to hear the Irish Stew wasn’t quite right for you and made you feel so thirsty. We really appreciate you sharing that feedback, and we’ll be sure to pass it on to the team.
Thanks again for taking the time to leave your review.
Warm regards
The New You Team 💛
Fantastic variety of products & a fast…
Fantastic variety of products & a fast delivery service too.
Easy plan to stick to with great results if you are 100%
Customer services are very helpful & nothing is too much trouble for them.
14 June 2026
Reply from The New You Plan
Hi Karen
Thank you so much for your wonderful 5 star review 💛
We’re delighted to hear you’re enjoying the variety of products and that your orders arrive quickly. It’s also lovely to know you’re finding the plan easy to stick to and seeing great results when you’re 100% on plan.
Your kind words about our Customer Care Team mean so much to us. We’re always happy to help and really appreciate you taking the time to share your experience.
Warm regards
The New You Team 💛
Reply from The New You Plan
Hi Rachael
Thank you so much for your lovely 4 star review 💛
We’re so pleased to hear you were happy with the delivery and that you’re finding the items tasty and easy to make. That’s exactly what we love to hear, as we want the plan to feel simple, convenient and enjoyable.
Thank you for taking the time to share your feedback.
Warm regards
The New You Team 💛
Reply from The New You Plan
Hi Lee
Thank you so much for your lovely 5 star review 💛
We’re so pleased to hear you’ve signed up and already feel supported. Starting something new can feel like a big step, so it’s wonderful to know the support around you is helping you feel confident from the beginning.
We’re excited to be part of your New You journey and we’re here whenever you need us.
Warm regards
The New You Team 💛
The order was received within a couple…
The order was received within a couple of days. Everything had been packed nicely and there was no missing items.
It was great to receive several freebies
13 June 2026
Reply from The New You Plan
Hi Julie
Thank you so much for your lovely 5 star review 💛
We’re so pleased to hear your order arrived within a couple of days and that everything was packed nicely with no missing items. It’s also great to know you enjoyed receiving the free gifts with your order.
Thank you for taking the time to share your experience. We really appreciate your kind feedback.
Warm regards
The New You Team 💛
Excellent plan great service fast…
Excellent plan great service fast delivery wide range of products too
13 June 2026
Reply from The New You Plan
Hi Anne
Thank you so much for your lovely 5 star review 💛
We’re delighted to hear you’re finding the plan excellent and that you’re happy with the service, fast delivery and wide range of products.
Your kind feedback means so much to us, and we’re so pleased to be part of your New You journey.
Warm regards
The New You Team 💛
Food replacements are good
Food replacements are good, better tasting than expected, and lots of variety, I like the soup's , Shake drinks, and the bars. Satisfying as not hungry after them, and the water flavours are great too, as it helps getting enough water intake, as it’s not always easy to take lots of water if not used to drinking it. I lost 6lbs in 7 days so pleased with my start. Thank you😀.
Jacqui H
20 June 2026
Reply from The New You Plan
Hi Jacqui
Thank you so much for your lovely 5 star review 💛
We’re so pleased to hear you’re enjoying the variety of meal replacements and that the soups, shakes and bars have been better tasting than expected. It’s also great to know you’re finding them satisfying and that the water flavours are helping you increase your water intake.
Losing 6lbs in your first 7 days is a brilliant start. Well done, Jacqui, and thank you for sharing your experience with us.
Warm regards
The New You Team 💛
All products available …
All the products I needed at this time were available. The discount is always very acceptable and delivery was prompt.
12 June 2026
Reply from The New You Plan
Hi Kate
Thank you so much for your lovely 5 star review 💛
We’re so pleased to hear the products you needed were available and that you were happy with the discount. It’s also great to know your order arrived promptly.
Thank you for taking the time to share your experience. We really appreciate your kind feedback.
Warm regards
The New You Team 💛
Reply from The New You Plan
Hi Elizabeth
Thank you so much for your lovely 5 star review 💛
We’re so pleased to hear the plan is really working for you and that you’ve received excellent service. Your kind feedback means so much to us.
Thank you for taking the time to share your experience.
Warm regards
The New You Team 💛
Super fast delivery and all the…
Super fast delivery and all the products arrive in good shape. Love the variety and flavors, it really tastes amazing!
19 June 2026
Reply from The New You Plan
Hi Eva
Thank you so much for your lovely 5 star review 💛
We’re delighted to hear your order arrived super quickly and that everything was in good shape. It’s also wonderful to know you’re loving the variety and flavours, and that the products taste amazing.
Thank you for taking the time to share your experience. We really appreciate your kind feedback.
Warm regards
The New You Team 💛
Very fast delivery
Very fast delivery, was just annoyed that items were out of stock on last order which was eligible for free delivery and so I had to pay postage on this order when re-stock occurred.
12 June 2026
Reply from The New You Plan
Good afternoon Julie
Thank you for taking the time to share your feedback.
We’re really pleased to hear your delivery arrived very quickly, but we completely understand your frustration that some items were out of stock on your previous order and that you then had to pay postage once they came back in.
We know this can be disappointing, especially when your earlier order qualified for free delivery. Stock can move very quickly on popular items, but we really appreciate you sharing this with us and will pass your feedback on to the team.
Thank you again for your support, and we hope you enjoy your products.
Warm regards,
The New You Team
Reply from The New You Plan
Good afternoon Margaret
Thank you so much for sharing your feedback.
We’re really pleased to hear you’re enjoying the plan so far. We completely understand it can feel disappointing not to see a loss by day 4, but it is still very early and everyone’s body responds at a different pace.
Keep going, stay consistent with your products and water, and please reach out to our support team if you’d like any guidance or reassurance. We’re here to help you every step of the way.
Wishing you lots of success on your New You journey.
Warm regards,
The New You Team
Good communication and encouragement.
Good communication and encouragement.
Good choice of products and fast service.
11 June 2026
Reply from The New You Plan
Good afternoon Ann
Thank you so much for your lovely review.
We’re so pleased to hear you’ve felt supported through our communication and encouragement. It’s also wonderful to know you’re happy with the choice of products and the fast service.
We really appreciate you taking the time to share your feedback and wish you continued success on your New You journey.
Warm regards,
The New You Team
loved all the snacks i purchased
18 June 2026
Reply from The New You Plan
Good afternoon Sinead
Thank you so much for your lovely review.
We’re so pleased to hear you loved all the snacks you purchased. It’s great to know you’re enjoying them, and we really appreciate you taking the time to share your feedback.
Warm regards,
The New You Team
Great products good price and quick…
Great products good price and quick delivery too.helps to keep my weight under control good variety of products.
18 June 2026
Reply from The New You Plan
Good afternoon Lorraine
Thank you so much for your lovely review.
We’re so pleased to hear you’re enjoying the products, finding them good value and that your delivery arrived quickly. It’s wonderful to know the plan is helping you keep your weight under control and that you’re enjoying the variety too.
We really appreciate you taking the time to share your feedback.
Warm regards,
The New You Team
I have lost 10lb and really enjoying…
I have lost 10lb and really enjoying the diet I lost my son six years ago and four years ago had a stroke. I’ve had operation after operation since then and finally, I’m losing the weight.
11 June 2026
Reply from The New You Plan
Good afternoon Ralph
Thank you so much for sharing such a heartfelt review.
We’re so sorry to hear about the difficult years you’ve been through, and we truly appreciate you opening up about your journey. After everything you’ve faced, it’s wonderful to hear that you’ve lost 10lb and are really enjoying the plan.
We’re so pleased that New You is helping you feel like you’re making progress again. That is such a positive step, and we’re honoured to be part of your journey.
Wishing you continued success, and please know we’re always here to support you.
Warm regards,
The New You Team
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