The Loaded Tea Shop Reviews 

763
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Considering 738 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the products for their delicious and varied flavors, often noting how they provide energy without a crash and support hydration. Many people appreciate the health benefits, including replacing less healthy drinks and aiding overall well-being. The customer service is frequently highlighted as exceptional, with reviewers commending quick response times, helpfulness, and efficiency in resolving issues. Ordering is described as easy, with fast shipping and excellent communication. However, some customers found the products overly sweet, with the sweetness sometimes overpowering flavors. A few other people also experienced product packets arriving damp, crumbled, or hardened into clumps, indicating occasional quality concerns.

What people talk about most

Product

Clients share positive opinions on product, with many reviewers praising the delicious taste and variety of... See more

Customer service

Customers consistently note positive experiences with customer service, often describing it as the best... See more

Order

People report positive experiences with order, with many customers expressing satisfaction with the ease of... See more

Quality

Reviewers highlight positive aspects of quality, consistently praising the great taste and variety of... See more

Response time

Customers had positive experiences with response time, frequently praising the quick and timely replies from... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Everything about this company so far has been great. From the flavor options, purchasing online, shipping/receiving and answering questions ASAP by email if I had any. I would highly recommend this... See more

Rated 5 out of 5 stars

As a post menopausal woman I have had a difficult time getting the recommended vitamins as well as difficulty staying hydrated. However, with these loaded teas I am easily get at the minimum of 64o... See more

Rated 5 out of 5 stars

I just received my first order and I tried the fruit roll up flavor and it is so so good!! I’m exited to try the other flavors I ordered as well!! Also my whole experience was great from ordering to s... See more

Rated 5 out of 5 stars

Easy to order what I wanted, very fast shipping with updates, and outstanding exceptional customer service. I had one missing from my order, and they responded back super fast with the missing flavor... See more


4.8

Excellent

TrustScore 5 out of 5

763 reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 87% of negative reviews

Typically replies within 1 week

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4.8

All reviews

(763)

759 reviews in the last 12 months

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Rated 5 out of 5 stars

Loaded tea Junkie…

We had a loaded tea shop in Mississippi when I lived there and I fell in love with them, best clean energy I had ever had, then we moved away and I couldn't find anything comparable. I have always wanted to be able to make them in the comfort of my own home but there was never a product available like that, then I found the loaded tea shop, they are the best tasting I have had since we moved. I wish they had a watermelon cucumber but what can a girl do. I love all of their flavors. I am completely off coffee which I love love coffee but just have no desire for it or soda anymore. I feel better during the day and I dont crash in the afternoon anymore. It is such an amazing product I would be lost without them!

3 July 2026
Unprompted review
Rated 5 out of 5 stars

I placed an order and received it very…

I placed an order and received it very quickly. My order was missing a few items and I reached out to the customer service team and they responded very quickly and had me a new order on the way within minutes. This was my first time trying the loaded teas and they were just as described, tasted good, and had me hydrated and with energy!

3 July 2026
Unprompted review
Rated 1 out of 5 stars

Just wondering if anyone else gets…

Just wondering if anyone else gets headaches and extreme jitters after drinking one of the teas?

2 July 2026
Unprompted review
The Loaded Tea Shop logo

Reply from The Loaded Tea Shop

Hi Brenda,

We're so sorry to hear this was your experience. We know how disappointing it is when a product doesn't meet your expectations.

Everyone responds to caffeine differently, and our regular Loaded Teas contain 200 mg of caffeine per serving, so they may not be the right fit for everyone.

We'd love the opportunity to learn more about your experience and see if there's anything we can do to help. Please reach out to our Customer Experience Team by email, and we'll be more than happy to assist you.

Thank you for sharing your feedback. We truly value every customer, take concerns like this seriously, and appreciate the opportunity to make things right.

Rated 5 out of 5 stars

Excellent customer service

I had an order that shipped out quickly, however an issue was experienced with the shipping company and my order was lost. The company was happily willing to reship my order. My daughter and I really love the product, so we're very excited to receive it.

2 July 2026
Unprompted review
Rated 5 out of 5 stars

Outstanding Customer Service

My latest order was lost by DHL. Within minutes of notifying the folks at Loaded Tea they had not only responded but sent out another order! These teas are my absolute favorites for flavor and now they are my favorite for service as well!! 5⭐️

19 June 2026
Unprompted review
Rated 5 out of 5 stars

OMG I never leave reviews but for this…

OMG I never leave reviews but for this I MUST!

I was addicted to soda and hate water after trying the sassy sissy flavor in Florida at a food truck I found there website and have tried 20 of the 40 flavors!

I like most of them the ones I dont care for are the berry based I still have 20 more to try but I havent had a soda since and im now addicted to this loaded tea which is actually good for you unlike soda!!!!

Fast shipping and great customer service I made a mistake on my address they fixed it right away.

For those who complain about it not tasting like tea for me thats the reason I like it lol I dont like herbal tea at all so if you expecting a herbal traditional tea flavor DON'T It's more of a vitamin water but more sweet if its too sweet just add more water some people use half a packet one pack in 32 Oz is perfect for me !

1 June 2026
Unprompted review
Rated 5 out of 5 stars

LOST PACKAGE and Awesome Customer Service!

I'm pretty sure my local postal service lost my package from The Loaded Tea Shop🥹, or kept for themselves (jk), but it is that good 😁. After trying to track my package down for a few days through USPS once it was marked delivered with no luck- I contacted The Loaded Tea Shop customer service and they automatically said no problem we will resend your order, mind you they aren't the ones that lost it. I asked if I could at least pay the difference for alternative shipping, and was told No, that was already taken care of. That was definitely more than they were obligated to do! Our household is very sad to be without our favorite drink for a few days, but their company has just gained some very loyal customers. We might be a little dependent on these teas.😉

29 June 2026
Unprompted review
Rated 5 out of 5 stars

Your loaded tea flavors are very…

Your loaded tea flavors are very amazing!! I love the vitamins they help me with my flare ups on my feet. I have few favorites I already have some favorites it’s the Bahama mama and the mermaid along with Miami vice. I am trying the others as well. I will say they do make a lot drinks lol. I can sip
On one all day long and drink
Lot more plain water as the summer heat comes on. I hope you all know each flavor is different and they do taste like the flavor it says on the package. If you drink the Cindy love your taste strong okay but use half the package lol. They are really drinks.

30 June 2026
Unprompted review
Rated 5 out of 5 stars

I tried loaded tea

I tried loaded tea, not even a month ago, and absolutely love it. I have re-ordered four times already. When they dropped the new flavor watermelon rock candy, I couldn’t get enough of it, so I ordered it again. It’s sold out within a day. Since drinking loaded tea, I have stopped drinking coffee and only had two cans of soda, which is crazy. I give loaded tea five stars and would recommend it to everyone, you need to try this product you will be amazed.

12 June 2026
Unprompted review
Rated 5 out of 5 stars

I love these teas

I love these teas! I have ordered 3 times already! They make me drink more water. I put about 1/2 tsp. In a large glass and it is sweet enough! So I get about 3 or 4 drinks out of 1 packet. I do wish they would have the watermelon rock candy available all the time!!

1 July 2026
Unprompted review
Rated 5 out of 5 stars

GREAT all away around!

GREAT tasting products which actually DO give me some energy! Great customer service as well! Quick delivery. I HIGHLY recommend and I WILL be buying from them again!!

1 July 2026
Unprompted review
Rated 5 out of 5 stars

Grateful for fast acting customer service

I ordered for the first time. I can't wait to get my product. And as I ordered, I noticed that my bank account went through twice. I emailed immediately and asked them to please make sure that I didn't get charged twice. They emailed me back right away. It was the problem was fixed. My order went through without the discount, and then they went back in canceled.That and gave me the discount.I'm grateful for that.I can't wait to try my product and I will do a review on that as well.Have a great day

30 June 2026
Unprompted review
Rated 5 out of 5 stars

I’ve ordered 3 or 4 times now and each…

I’ve ordered 3 or 4 times now and each time has been a great experience. Shipping is fast. I haven’t had a flavor that I haven’t liked. Im on a GLP1 and it helps me a ton. I no longer drink coffee. 🙌 My last order I received, one of my packets unfortunately had a little slit in it and some of the powder had leaked out onto a few others and in the bag. I reached out via email and they immediately responded offering a resolution. They are replacing the product that was affected and they totally didn’t have to do that. I appreciate the quick resolution and thank you for treating your customers the way that y’all do. I brag to everyone about yall. You have a loyal customer here!! ❤️

30 June 2026
Unprompted review
Rated 5 out of 5 stars

The Loaded Tea Company is the best…

The Loaded Tea Company is the best flavors I have ever tasted, and it is all natural, all clean. If you are trying to get off sodas this is the way to go. I have received my 3rd order and have not had a bad flavor. BUT my favorite is Bahama Mama. The employees work hard at getting your order out in a timely and efficient manner. My last order was delayed and TLTC was on top of it with an explanation on what's going on. They never missed a step. I highly recommend The Loaded Tea, they are amazing and I do not believe you will be disappointed. A score out of 10, I would give an 11. Great job.
Praying God's richest blessing for you and yours

23 June 2026
Unprompted review
Rated 5 out of 5 stars

The customer service is absolutely…

The customer service is absolutely amazing!!!I received my order and some of the packets were solid and not a powder. I reached out and heard back immediately. I was asked which ones were affected and if I could send pictures. I did this and before even getting an email, I received an automated shipping confirmation and they replaced the whole order and not the ones that were mostly impacted. I then got the customer service email thanking me and letting me know they were shipping new product soon. My interactions with them have been nothing but positive and I am so excited to try my new teas!!! I also love that I can order many different flavors and not have to deal with an entire order of the same flavor, especially if there would be one I’m not fond of. I will definitely recommend trying them out!!! Thank you for your wonderful customer service!

30 June 2026
Unprompted review

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