The Islamic Shop Reviews 

229
TrustScore 3.5 out of 5

3.6

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Review summary

Created with AI, based on recent reviews

Evaluating 68 reviews, most reviewers were somewhat happy with their experience overall. Consumers frequently highlight the exceptional quality of the items received and praise the careful, secure packaging used for shipping. Many individuals also express appreciation for the prompt delivery times and the helpful, responsive service provided throughout their shopping journey. Some reviewers were not happy with missing packages, reporting that certain orders unfortunately never arrived at their destination. A few customers additionally noted issues with receiving incorrect item sizes, alongside experiencing significant delivery delays and unexpected customs fees. Others mentioned difficulties reaching support teams when trying to resolve these frustrating shipping and order problems.

What people talk about most

Product

Customers had positive experiences with product quality and presentation. Reviewers frequently highlight the... See more

Delivery service

Clients share ambiguous opinions on delivery_service, as experiences vary significantly between buyers. Many... See more

Quality

Reviewers highlight positive aspects of quality, consistently praising the well-made products and amazing... See more

Order

Users describe ambiguous interactions with order experiences, reflecting a sharp division in customer... See more

Service

Customers consistently note positive experiences with service, highlighting excellent and prompt... See more

Reviews shaping this summary

Rated 3 out of 5 stars

Packaging was good but I got the parcel delivered delayed more than a week from the expected date of delivery. I would appreciate if the correct estimated date of delivery was mentioned while making t... See more

Rated 5 out of 5 stars

I initially purchased five prayer mats and had a smooth experience with no problems. Encouraged by this, our community group decided to order and pay for 25 mats. Unfortunately, this larger order neve... See more

Rated 5 out of 5 stars

My first purchase was of a can of air freshener, it was delivered quicker than I thought. The packaging was excellent and the smell was awesome. Ordered more immediately, I forgot to add an item to my... See more

Rated 5 out of 5 stars

Item i purchased was out of stock. Company called me and offered either refund or free upgrade of the item. I accepted the free upgrade, which was delivered same day. Excellent service and comms. Woul... See more


Company details

  1. Religious Goods Store
  2. Perfume Store
  3. Religious Book Store
  4. Warehouse

Written by the company

Welcome to TheIslamicShop.com, your premier online destination for a curated selection of exceptional Islamic products, embodying the essence of faith, culture, and style. Immerse yourself in a world where tradition meets modernity, and discover an exquisite array of Islamic-inspired items meticulously curated for your spiritual and lifestyle needs. Our Collection: Explore our thoughtfully curated collection featuring Islamic fashion, home decor, accessories, books, and more. From elegantly crafted clothing that seamlessly blends modesty with contemporary design to tasteful home accents that celebrate Islamic art and calligraphy, our diverse range caters to individuals who seek authenticity and excellence in every aspect of life. Quality Craftsmanship: At TheIslamicShop.com, we take pride in sourcing products of the highest quality, reflecting the richness of Islamic heritage. Whether you're looking for modest fashion that makes a statement, intricate prayer rugs that elevate your sacred space, or meaningful gifts that convey a sense of spiritual connection, our commitment to craftsmanship ensures a level of excellence that resonates with your values. Tailored for You: We understand the unique needs and preferences of our diverse community, which is why we strive to offer a personalized shopping experience. Navigating our user-friendly website, you'll find an intuitive interface that simplifies your journey, making it effortless to discover products that align with your taste and lifestyle. Empowering Cultural Expression: TheIslamicShop.com is more than an online store; it's a platform that celebrates cultural expression and fosters a sense of unity within the global Muslim community. We believe in empowering individuals to express their identity with pride, offering a carefully curated selection that transcends borders and brings people together through shared values. Secure and Seamless Shopping: Enjoy the convenience of secure and seamless online shopping with TheIslamicShop.com. We prioritize your satisfaction, providing a reliable platform that ensures your transactions are protected, and your purchases reach you with the utmost care. Join Our Community: Become part of our vibrant community that shares a passion for embracing Islamic traditions with a contemporary flair. Connect with us on social media, explore our blog for insightful content, and be the first to know about exclusive offers and new arrivals. Embark on a journey of discovery at TheIslamicShop.com—where faith, culture, and style converge to enrich your life in every way. Shop with confidence, celebrate your identity, and experience the best in Islamic-inspired living.


Contact info

3.6

Average

TrustScore 3.5 out of 5

229 reviews

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1-star

Asks customers to review

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Hasn’t replied to negative reviews

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3.6

All reviews

(229)

65 reviews in the last 12 months

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Rated 5 out of 5 stars

Excellent Service

Excellent Service , I ordered a stand for my Quran I wanted the big one to begin with but I ordered the smaller one as it was cheaper , they phoned me to tell me they had ran out of the small ones so they sent me the one I wanted instead ! Overall Happy with the service . 🙏🏼

29 September 2025
Unprompted review
Rated 5 out of 5 stars

Mashallah very good service and quick…

Mashallah very good service and quick delivery thank you, Fatima Hadj-Ahmed

27 August 2025
The Islamic Shop logo

Reply from The Islamic Shop

Thank you so much for your kind words and support! We're really glad to hear you were happy with our service and fast delivery. Mashallah, it's always a pleasure to serve valued customers like you. We look forward to helping you again soon! Thank you theislamicshop.com

Rated 1 out of 5 stars

Product wrapping not sufficient enough

Product wrapping not sufficient enough, the air freshner lid had come off during transportation, less than 3/4 of freshner left. Emailed company straight away still not received a response.

19 August 2025
Rated 1 out of 5 stars

I should have read the reviews

I should have read recent reviews - I wish I had because overall this is not good, I DO NOT recommend purchasing from this site. I ordered a Qu’ran and the quality was poor, it was dirty and the quality of the case was not good at all. I emailed the pictures and requested a refund and no response, trying multiple times. I have not heard back from the shop at all. It was supposed to be a gift for a 40th birthday, but I could not give it in the condition it arrived, so I unfortunately had to be embarrassed on their birthday without a gift for them.

4 August 2025
Unprompted review
Rated 5 out of 5 stars

Great experience

A remarkably seamless and efficient transaction. The website interface was exceptionally intuitive and user-centric, enabling me to swiftly locate precisely what I required with minimal effort. A thoroughly streamlined and satisfying user experience.

18 July 2025
Rated 1 out of 5 stars

Poor customer service

I need to return my order. Your return policy states it is allowed but I must email you for instructions and return label. I have sent multiple emails and called a few times. No response.

17 July 2025
Rated 1 out of 5 stars

I ordered 2 surah yaseen tasbih box at…

I ordered 2 surah yaseen tasbih box at £4.99 both box's came damaged and in 1 box kajoor pack was open I have contacted them several time on the mobile number and email what is provided on website no response.i will not recommend buying off the islamic shop. I ordered these as gifts I can't gift them now.

16 July 2025
Rated 5 out of 5 stars

My Review

It was very easy to order. The price was great, I appreciate that and it allowed me to buy more to distribute. The Qur'ans came and they are beautiful.

11 June 2025

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