The Islamic Shop Reviews 

229
TrustScore 3.5 out of 5

3.6

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Review summary

Created with AI, based on recent reviews

Evaluating 68 reviews, most reviewers were somewhat happy with their experience overall. Consumers frequently highlight the exceptional quality of the items received and praise the careful, secure packaging used for shipping. Many individuals also express appreciation for the prompt delivery times and the helpful, responsive service provided throughout their shopping journey. Some reviewers were not happy with missing packages, reporting that certain orders unfortunately never arrived at their destination. A few customers additionally noted issues with receiving incorrect item sizes, alongside experiencing significant delivery delays and unexpected customs fees. Others mentioned difficulties reaching support teams when trying to resolve these frustrating shipping and order problems.

What people talk about most

Product

Customers had positive experiences with product quality and presentation. Reviewers frequently highlight the... See more

Delivery service

Clients share ambiguous opinions on delivery_service, as experiences vary significantly between buyers. Many... See more

Quality

Reviewers highlight positive aspects of quality, consistently praising the well-made products and amazing... See more

Order

Users describe ambiguous interactions with order experiences, reflecting a sharp division in customer... See more

Service

Customers consistently note positive experiences with service, highlighting excellent and prompt... See more

Reviews shaping this summary

Rated 3 out of 5 stars

Packaging was good but I got the parcel delivered delayed more than a week from the expected date of delivery. I would appreciate if the correct estimated date of delivery was mentioned while making t... See more

Rated 5 out of 5 stars

I initially purchased five prayer mats and had a smooth experience with no problems. Encouraged by this, our community group decided to order and pay for 25 mats. Unfortunately, this larger order neve... See more

Rated 5 out of 5 stars

My first purchase was of a can of air freshener, it was delivered quicker than I thought. The packaging was excellent and the smell was awesome. Ordered more immediately, I forgot to add an item to my... See more

Rated 5 out of 5 stars

Item i purchased was out of stock. Company called me and offered either refund or free upgrade of the item. I accepted the free upgrade, which was delivered same day. Excellent service and comms. Woul... See more


Company details

  1. Religious Goods Store
  2. Perfume Store
  3. Religious Book Store
  4. Warehouse

Written by the company

Welcome to TheIslamicShop.com, your premier online destination for a curated selection of exceptional Islamic products, embodying the essence of faith, culture, and style. Immerse yourself in a world where tradition meets modernity, and discover an exquisite array of Islamic-inspired items meticulously curated for your spiritual and lifestyle needs. Our Collection: Explore our thoughtfully curated collection featuring Islamic fashion, home decor, accessories, books, and more. From elegantly crafted clothing that seamlessly blends modesty with contemporary design to tasteful home accents that celebrate Islamic art and calligraphy, our diverse range caters to individuals who seek authenticity and excellence in every aspect of life. Quality Craftsmanship: At TheIslamicShop.com, we take pride in sourcing products of the highest quality, reflecting the richness of Islamic heritage. Whether you're looking for modest fashion that makes a statement, intricate prayer rugs that elevate your sacred space, or meaningful gifts that convey a sense of spiritual connection, our commitment to craftsmanship ensures a level of excellence that resonates with your values. Tailored for You: We understand the unique needs and preferences of our diverse community, which is why we strive to offer a personalized shopping experience. Navigating our user-friendly website, you'll find an intuitive interface that simplifies your journey, making it effortless to discover products that align with your taste and lifestyle. Empowering Cultural Expression: TheIslamicShop.com is more than an online store; it's a platform that celebrates cultural expression and fosters a sense of unity within the global Muslim community. We believe in empowering individuals to express their identity with pride, offering a carefully curated selection that transcends borders and brings people together through shared values. Secure and Seamless Shopping: Enjoy the convenience of secure and seamless online shopping with TheIslamicShop.com. We prioritize your satisfaction, providing a reliable platform that ensures your transactions are protected, and your purchases reach you with the utmost care. Join Our Community: Become part of our vibrant community that shares a passion for embracing Islamic traditions with a contemporary flair. Connect with us on social media, explore our blog for insightful content, and be the first to know about exclusive offers and new arrivals. Embark on a journey of discovery at TheIslamicShop.com—where faith, culture, and style converge to enrich your life in every way. Shop with confidence, celebrate your identity, and experience the best in Islamic-inspired living.


Contact info

3.6

Average

TrustScore 3.5 out of 5

229 reviews

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1-star

Asks customers to review

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Hasn’t replied to negative reviews

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3.6

All reviews

(229)

65 reviews in the last 12 months

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Rated 1 out of 5 stars

Not yet received my order

Not yet received my order - received a telephone call on 25/12 asking if I still wanted my order as it had been returned undelivered- Islamic shop rechecked my address and said they would re send - hoping my order is still going to arrive and current delays due to bank holiday- but very disappointing experience to date

25 December 2025
Rated 5 out of 5 stars

I initially purchased five prayer mats…

I initially purchased five prayer mats and had a smooth experience with no problems. Encouraged by this, our community group decided to order and pay for 25 mats. Unfortunately, this larger order never arrived, and I've been unable to reach anyone through phone, email, or webchat. It's been quite stressful and disheartening. At this point, my only option seems to be to address the issue with my bank.

21 December 2025
Unprompted review
Rated 1 out of 5 stars

order not received and no communication

I ordered 5 prayer mats and received these with no issue. As part of a community group we then ordered and paid for 25 more. These have not arrived and I cannot get any response from phone, email or webchat. I am at my wits end and so disappointed. The only thing i can now do is raise it with my bank.

18 November 2025
Unprompted review
Rated 5 out of 5 stars

The service I recieved was excellent.

I was very happy with the products and the service.
They did not have the piece I wanted and they contacted me asap, and we agreed on other pieces.
I was very happy with the out come.
Thank you, for the commication and the support.
excellent service.

5 November 2025
Rated 5 out of 5 stars

Excellent service all round

My first purchase was of a can of air freshener, it was delivered quicker than I thought. The packaging was excellent and the smell was awesome. Ordered more immediately, I forgot to add an item to my order so I contacted the seller who responded to me very quickly and corrected my orde. Five star service,product and delivery. Will definitely use again and share with others

23 September 2025
Unprompted review
Rated 5 out of 5 stars

Excellent customer service

Item i purchased was out of stock. Company called me and offered either refund or free upgrade of the item. I accepted the free upgrade, which was delivered same day. Excellent service and comms. Would highly recommend and look forward to purchasing other items in the future.

28 October 2025
Unprompted review
Rated 1 out of 5 stars

SCAM

I bought some hats but didn’t fit me so I wanted to return it. I emailed them so many times and they never responded. Don’t buy from this website such a scam.

9 October 2025
Unprompted review

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