The Head of Steam Reviews 

27
TrustScore 3.5 out of 5

3.3

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Rated 5 out of 5 stars

Great pub! Cracking atmosphere! Staff are so friendly and welcoming, especially Maria (who is a fellow North East lass). Looked after us with drinks.

Rated 1 out of 5 stars

Visited the Head of Steam in Liverpool mid afternoon for cocktails, two for the price of one (£11.95). Ordered two Cosmopolitans and they were truly disgusting, totally overpowered by lime juice with... See more

Rated 5 out of 5 stars

Great pub, selection of beers like I have never seen outside the uk, Louise made the experience even better with her friendly nature, the table service she offered was an inspired idea when your soci... See more

Rated 1 out of 5 stars

£10 for a mocktail? The same price as an alcoholic drink??? Nah mate. Most overpriced 'Mr Freeze' EVER. If you're not a lush, avoid these rip-off merchants like the plague - there are most definitely... See more

Company details

  1. Pub
  2. Bar

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Purveyors of great beer since 1995 on Head of Steam…


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3.3

Average

TrustScore 3.5 out of 5

27 reviews

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3.3

All reviews

(27)

8 reviews in the last 12 months

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Rated 5 out of 5 stars

Maria is a legend!!!

Great pub! Cracking atmosphere! Staff are so friendly and welcoming, especially Maria (who is a fellow North East lass). Looked after us with drinks.

28 August 2026
Unprompted review
Rated 2 out of 5 stars

Went in for a bite to eat

Went in for a bite to eat. Food extremely poor. Ordered the chicken burger which was average. Ordered two steak and caramelised onion panini. These came with very little steak as it was more fat than meat, what meat that was there was raw. It wasn’t on a panini either it was a small roll. Chips again were average. Wouldn’t recommend and wouldn’t eat there again.

13 July 2026
Unprompted review
Rated 5 out of 5 stars

I visited for a few drinks on Friday

I visited for a few drinks on Friday, Cadi who served me numerous times behind the bar was absolutely amazing. By the second round she knew our orders, she was friendly and nothing was too much trouble even the big round of baby guiness she was smiling all the way through. We had a great night.

26 June 2026
Unprompted review
The Head of Steam logo

Reply from The Head of Steam

Hi Shannon,
Thanks for taking the time to leave a review. We're very happy you enjoyed your visit and that Cadi had such a positive impact. We'll be sure to let her know and we look forward to seeing you again soon.

Rated 5 out of 5 stars

Great pub

Great pub, selection of beers like I have never seen outside the uk, Louise made the experience even better with her friendly nature, the table service she offered was an inspired idea when your socialising and can keep the flow going.
Thank you Team Steam and thank you Louise!

28 June 2026
Unprompted review
Rated 1 out of 5 stars

Visited the Head of Steam in Liverpool…

Visited the Head of Steam in Liverpool mid afternoon for cocktails, two for the price of one (£11.95). Ordered two Cosmopolitans and they were truly disgusting, totally overpowered by lime juice with no other taste. We returned them to the bar but the server was uninterested and said there was only a half measure of lime in them! No offer to remake etc so we left. Very poor customer service. Lounge 69 next door make much better cocktails and are £2 cheaper on a Wednesday when we visited.

6 May 2026
Unprompted review
Rated 1 out of 5 stars

Went to the head of steam in Manchester…

Went to the head of steam in Manchester went to the bar ordered medium white wine and a double jack Daniels and coke £15.50 went to bar again same drinks £17.20 so we thought it's because I'm paying by card and it's an automatic tip so went up again paid cash same drinks £18.20 what's going on tried to talk to someone about it but the place is that noisy and the staff say they are to busy so like idiots we get one more drink same order £18.50. Never again I think the staff are putting there own tips on

18 April 2026
Unprompted review
Rated 4 out of 5 stars

Head of steam

Head of steam Sheffield - overpriced and loud! But was worth it to see the amazing magician @gregholroydweddingmagic . He blew us away!!!! Fantastic magician

18 April 2026
Unprompted review
Rated 1 out of 5 stars

Head of s**t!!

It gets a one just for the Nacho burger that my other half actually enjoyed!!

Where do I start… firstly, I ordered the chicken gyros… “sorry, got no gyros!”
No problem, I’ll have the chicken and mushroom pizza…. “Sorry no mushrooms!” Bearing in mind it was only 2.30pm on a Sunday and the pub was literally empty.
(Might be something to do with no sky sports being on when it’s clearly advertised everywhere in the pub.)

Settled on the buffalo chicken burger…. Which finally arrived with an apology for the 20+ min wait.

“Buffalo burger with our own blend of herbs and spices and coated in buffalo hot sauce…fresh lettuce and tomato with a ranch dressing”

It was a frozen chicken burger that was actually cold with hot sauce poured over the top. No ranch dressing and a tiny, sweaty piece of lettuce that i quickly removed!
This coupled With 2 pints of larger….. £46!!! 🤦‍♂️

Wouldn’t go back if you paid me!!

Ps… my partner had to check 3 toilet cubicles to find some toilet paper when leaving !!!

30 November 2025
Unprompted review
Rated 1 out of 5 stars

Bouncers power trip

we emailed ahead of time to let the staff know about a costume based pub crawl. We received an email back saying it was fine. Upon arriving, the bouncers refused a friend service due to wearing shorts (he was dressed as a referee). When we tried to dispute our non-entry, the bouncer told us “either deal with it or f off”. I can imagine this is very disappointing for the manager, who lost out on over £100 worth of custom, with a group of over 20. The bouncer repeatedly told us to “fk off” despite us being calm. I really hope the manager sacks these bouncers, as they lost them a LOT of money.

30 August 2025
Unprompted review
Rated 5 out of 5 stars

⭐⭐⭐⭐⭐ Amazing Drinks, Delicious Food & Fantastic Service!

Head of Steam Leeds is an absolute gem! The service at the bar was super quick, and the range of drinks is incredible—everything from well-known brands to unique and unusual IPAs. If you love trying new things, this is the place to be!

The Nacho Burger was out of this world—packed with flavor and perfectly cooked. And the portion of spicy chips you get? Massive! A real delight on the taste buds.

The atmosphere is great, and all the staff are polite and friendly. A special shoutout to Amber, who was especially lovely and made the experience even better. Highly recommend—I'll definitely be back!

1 March 2025
Unprompted review
Rated 1 out of 5 stars

I'll be avoiding this pub in Liverpool…

I'll be avoiding this pub in Liverpool city centre from now on. Despite being dog friendly, which is why we went there, I got fleeced by one of the bar staff when I paid in cash for a drink. I handed the girl £20 for a gin and tonic and only got back £2+ in change. When I queried it with her, she told me I only gave her a tenner, which is a total lie as I only had one twenty left as I had planned to use the rest to pay for parking. I was with friends I hadn't seen in ages so I didn't want to make a big fuss and get the manager involved but I wouldn't be surprised if she does it on a regular basis so I'll be avoiding this pub from now on as there are plenty in the city centre to choose from! #adiós

2 December 2024
Unprompted review
Rated 5 out of 5 stars

Fab venue & awesome staff

Absolutely amazing service from all the staff. We had a private party upstairs and everything was fab - the food was delicious and plenty of it, the staff were super helpful - we had a fab night! A special shout out to Nell who put everything together. Would 100% recommend!

26 September 2024
Unprompted review
Rated 5 out of 5 stars

Excellent customer care from a lady i…

Excellent customer care from a lady i did catch her name. But she went above any beyond for me and my daughter. We were seeing a show at the lyceum. But had limited time due to unfortunate being new to traveling round sheffeild. She put of food through as V.i.p and continously updated us. She even checked with the theatre members of staff in how long we had left.
I just thought she was amazing!!! I can't wait to return because the food was so yummy too but this time we will be there a few hours before lol. Thankyou ❤️

7 August 2024
Unprompted review
Rated 1 out of 5 stars

£10 mocktails?? Taking the p***.

£10 for a mocktail? The same price as an alcoholic drink??? Nah mate. Most overpriced 'Mr Freeze' EVER. If you're not a lush, avoid these rip-off merchants like the plague - there are most definitely better made and cheaper mocktails elsewhere in Sheffield that don't fill the glass with crushed ice, flash a bit of fruit syrup at it whilst having your pants down for the (dis) pleasure.

19 July 2024
Unprompted review
Rated 5 out of 5 stars

The Head of Steam in Hull

Went to The Head of Steam in Hull with my two daughters, the menu had some great vegan and veggie options. The food was delcious, the lovely young man who served us and tended the bar was professional, friendly and amazing. Brilliant service and
great surroundings.

3 January 2024
Unprompted review

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