I ordered a juicer back in November and never recieved it I emailed numerous times and they said due to high demand it was running late then it was on it way now they just don’t reply to emails!
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Very relieved the product arrived, not in time for Christmas as expected. The customer service isn’t great , you are given a tracking number within seconds but the product is in another country and yo... See more
Company replied
ZERO STARS!!!! Biggest con ever Order placed 20th November 2024, we are now in March and my order has still not been dispatched. I have emailed this company 7 times, was promised delivery twi... See more
I also ordered a juicer in November 2024 I received several emails apologising that it hadn’t arrived and that it was with Royal Mail but it never arrived. They also sent me an e-book recipe book whic... See more
Company details
Written by the company
Our Mission Is To Help People Live Longer, Healthier Lives. We believe that one's state of health and happiness should be considered among the most important parts of their lives. The Fresh Juice was built on a simple but powerful premise that fresh, healthy juices and smoothies can greatly improve your mood and body on a daily basis. We take great pride in developing what we believe to be the finest portable blender available, both in terms of build quality and practicality. The Fresh Juice was designed to facilitate the preparation of healthy beverages on the go. We stand by the quality of our products and promise they will last for their intended use.
Contact info
United States
- www.thefreshjuiceshop.com
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I ordered this item through Facebook…
I ordered this item through Facebook over 2 months ago and still hasn't arrived. I have had to trawl through Facebook to find the ad and now i'll have to do the same through my bank account and contact them.
Very very poor service and will ask for a refund based on these reviews.
Definitely a scam
Definitely a scam - I ordered one in august - still waiting for it to be delivered . No one will respond to my fb massages and emails - very disappointing
Don’t buy this !
Don’t order.. it’s scam
Placed an order last month and I'm still waiting for the blender or any information about delivery.
They kept the money, issued an order confirmation without track ID or any other valid info about delivery. All my emails to the support team asking for more information have been returned to sender. Trying to get refund by all means necessary. Keep away from this website, don't buy!!!
SCAM ordered over a month ago
SCAM ordered over a month ago. Still not arrived. Contacted them twice since, no reply . Don’t buy this product.
I placed my order on the 19th May
I placed my order on the 19th May , still no juicer, one email received after I made contact promising it’s been shipped and on its was ( this was in July) and no update or juicer since.
Very disappointed. Like others I am now requesting a refund!!
Perfect Product
Perfect product, perfect size, perfect weight etc.
Ideal for one of them moments to whizz fruit
I can not use my blender
I can not use my blender. It is missing the magnetic charger. I tried reaching out to you for some resolution,but have heard nothing from you. I am very unhappy and frustrated.
Bad experience
very slow delivery, and bad protection of the parcel during the delivery, my bottle boxes are all damaged. Considering it's a gift, it's really a bad experience
The Fresh Juice Portable Blender is easy to use
The Fresh Juice Portable Blender is beautiful and easy to use and to clean. The delivery is great, fast and efficient.
Never worked and no refund yet!
Arrived, didn’t work! Completely useless product and been waiting for refund for 1 month now. Total waste of time and money. Avoid!
No updates from my order almost two months now
I haven't received any tracking details from I ordered my two blenders , very disappointing for a first time customer.
No sign of bottle and no contact from customer service.
My bottle is due on the 12th of May but the tracking has not moved from order received since the 22nd of April. I ordered the bottle from a UK company because I thought it would be a quick delivery. If I had wanted to buy it from temu I could have done so at a fraction of the price and waited just as long. I have contacted the company to no avail. Please don't insult me by telling me it has been delivered as we work from home and know the postman. I would like a refund please. If it does turn up then I will return it back to London, where your website says it ships from.
Well, it doesn't look like it's going to be delivered on time so I would like a refund please.
Ordered mine on the 4thApril still…
Ordered mine on the 4thApril still waiting, if this is a UK company then it should have arrived by now
No no no
No no no!
Received an order and the juicer doesn’t work. For two months trying to contact merchant unfortunately without luck!
Scam company not willing to replace or…
Scam company not willing to replace or refund when the product fails after one week of using it.
It’s a scam
It’s a scam, i ordered under buy 1 get 1 free offer, but received only 1 product that too fake and copy product. On emails they tried avoiding the issue and finally blocked my email address.
SCAM
SCAM - Ordered a juicer on 14 February still not received.
Email follow up assured me a tracking number would be provided by end of day and item received within the next two days.
Of course neither was received now trying for a refund!!!
The battery is not working...
I bought it a couple of months ago and actually, the battery is not working anymore. I contacted customer support but they have not responded for a week! I should not have paid over 40 quid for it... You should know there is no way to have your blender fixed. It is a total scam!
Portable blender
I already use this more than my previous blender because it is portable and convenient.

Reply from The Fresh Juice
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