The Fresh Juice Reviews 

76
TrustScore 1.5 out of 5

1.4

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Rated 1 out of 5 stars

I ordered a juicer back in November and never recieved it I emailed numerous times and they said due to high demand it was running late then it was on it way now they just don’t reply to emails!

Rated 3 out of 5 stars

Very relieved the product arrived, not in time for Christmas as expected. The customer service isn’t great , you are given a tracking number within seconds but the product is in another country and yo... See more

Company replied

Rated 1 out of 5 stars

ZERO STARS!!!! Biggest con ever Order placed 20th November 2024, we are now in March and my order has still not been dispatched. I have emailed this company 7 times, was promised delivery twi... See more

Rated 1 out of 5 stars

I also ordered a juicer in November 2024 I received several emails apologising that it hadn’t arrived and that it was with Royal Mail but it never arrived. They also sent me an e-book recipe book whic... See more

Company details

Written by the company

Our Mission Is To Help People Live Longer, Healthier Lives. We believe that one's state of health and happiness should be considered among the most important parts of their lives. The Fresh Juice was built on a simple but powerful premise that fresh, healthy juices and smoothies can greatly improve your mood and body on a daily basis. We take great pride in developing what we believe to be the finest portable blender available, both in terms of build quality and practicality. The Fresh Juice was designed to facilitate the preparation of healthy beverages on the go. We stand by the quality of our products and promise they will last for their intended use.


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1.4

Bad

TrustScore 1.5 out of 5

76 reviews

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1.4

All reviews

(76)

0 reviews in the last 12 months

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Rated 1 out of 5 stars

I ordered this item through Facebook…

I ordered this item through Facebook over 2 months ago and still hasn't arrived. I have had to trawl through Facebook to find the ad and now i'll have to do the same through my bank account and contact them.
Very very poor service and will ask for a refund based on these reviews.

10 September 2024
Unprompted review
Rated 1 out of 5 stars

Definitely a scam

Definitely a scam - I ordered one in august - still waiting for it to be delivered . No one will respond to my fb massages and emails - very disappointing
Don’t buy this !

12 August 2024
Unprompted review
Rated 1 out of 5 stars

Don’t order.. it’s scam

Placed an order last month and I'm still waiting for the blender or any information about delivery.
They kept the money, issued an order confirmation without track ID or any other valid info about delivery. All my emails to the support team asking for more information have been returned to sender. Trying to get refund by all means necessary. Keep away from this website, don't buy!!!

20 July 2024
Unprompted review
Rated 1 out of 5 stars

I placed my order on the 19th May

I placed my order on the 19th May , still no juicer, one email received after I made contact promising it’s been shipped and on its was ( this was in July) and no update or juicer since.
Very disappointed. Like others I am now requesting a refund!!

20 August 2024
Unprompted review
Rated 1 out of 5 stars

I can not use my blender

I can not use my blender. It is missing the magnetic charger. I tried reaching out to you for some resolution,but have heard nothing from you. I am very unhappy and frustrated.

12 June 2024
Rated 1 out of 5 stars

Bad experience

very slow delivery, and bad protection of the parcel during the delivery, my bottle boxes are all damaged. Considering it's a gift, it's really a bad experience

11 June 2024
Rated 1 out of 5 stars

No sign of bottle and no contact from customer service.

My bottle is due on the 12th of May but the tracking has not moved from order received since the 22nd of April. I ordered the bottle from a UK company because I thought it would be a quick delivery. If I had wanted to buy it from temu I could have done so at a fraction of the price and waited just as long. I have contacted the company to no avail. Please don't insult me by telling me it has been delivered as we work from home and know the postman. I would like a refund please. If it does turn up then I will return it back to London, where your website says it ships from.
Well, it doesn't look like it's going to be delivered on time so I would like a refund please.

10 May 2024
Unprompted review
Rated 1 out of 5 stars

No no no

No no no!
Received an order and the juicer doesn’t work. For two months trying to contact merchant unfortunately without luck!

15 April 2024
Unprompted review
Rated 1 out of 5 stars

It’s a scam

It’s a scam, i ordered under buy 1 get 1 free offer, but received only 1 product that too fake and copy product. On emails they tried avoiding the issue and finally blocked my email address.

5 April 2024
Unprompted review
Rated 1 out of 5 stars

SCAM

SCAM - Ordered a juicer on 14 February still not received.
Email follow up assured me a tracking number would be provided by end of day and item received within the next two days.
Of course neither was received now trying for a refund!!!

14 February 2024
Unprompted review
Rated 1 out of 5 stars

The battery is not working...

I bought it a couple of months ago and actually, the battery is not working anymore. I contacted customer support but they have not responded for a week! I should not have paid over 40 quid for it... You should know there is no way to have your blender fixed. It is a total scam!

26 February 2024
Unprompted review
Rated 5 out of 5 stars

Portable blender

I already use this more than my previous blender because it is portable and convenient.

1 February 2024
Unprompted review
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Reply from The Fresh Juice

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