The best — quite simply the best — French pharmacy in London.!! I’ve been coming here since it opened, and it never disappoints. Each visit brings new discoveries, with thoughtful advice and a... See more
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Absolutely love The French Pharmacy. Been shopping here online for awhile now and never disappointed. French skin care is the best and to be able to access all these amazing products is fantastic. Eve... See more
Company replied
I love The French Pharmacy! It's always fun to go in and find out what is new. The staff are really friendly, helpful & knowledgeable. And there is just about every gorgeous, lovely French Pharma... See more
Company replied
Wow, I ordered the Dermol lotion/wash. I recently had laser in London and my doctor recommended it but I ran out. Not only did I receive my package, but I was also given a few other samples. Sampl... See more
Company replied
Company details
Written by the company
The French Pharmacy offers the best of French skincare and French beauty, carefully chosen and curated by founder Dr Marine Vincent, a French doctor in pharmacy. You can now shop online all your favourite skincare, French beauty and French parapharmacie products in one place just like in Paris.
Contact info
25 abbeville road, SW4 9LA, LONDON, United Kingdom
- 02086751207
- hello@thefrenchpharmacy.co
- www.thefrenchpharmacy.co
4.8
Excellent
618 reviews
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This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 1 week
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Ordered my two pots or cream…
Ordered my two pots of cream never delivered order canceled by French pharmacy. No reason first they asked me if I was interested in having one delivered as to what out of stock which I replied three times to that yes one would be better than none the other one can be reimbursed or sent to me a later date three times the only next correspondence that I received was that your whole order has been canceled. Been trying to get hold of someone to talk to with no reply to any emails. No reply to any messages left will not be ordering from you ever again do not recommend.
24 August 2023
Reply from The French Pharmacy
Dear Sharon,
We are truly sorry about your poor experience when you placed your order with us. After having review your case, I can see that poor communication on our side ending in wrongly cancelling your whole order instead of just one cream. We are deeply sorry for this and indeed this isn't our standard. We understand your frustration. Thank you for your review which is helping us improving in this occasion. Regards. The French Pharmacy
Found the products I was looking for with the help of the young lady at the till
Found tge products I was looking for with the help of the young lady
25 August 2023
Reply from The French Pharmacy
We are thrilled to hear that you enjoyed our products and service and we appreciate your kind words.
Always good advice from the lovely team…
Always good advice from the lovely team and high quality products which make you feel home.
24 August 2023
Reply from The French Pharmacy
Thank you so much for taking the time to leave a review and thank you for your kind words.
Great products and arrived on time.
24 August 2023
Reply from The French Pharmacy
Thank you so much for your lovely review :)
Products are great but the delivery…
Products are great but the delivery service was poor
25 July 2023
Reply from The French Pharmacy
Your feedback means a lot to us, and we are grateful for your kind words.
We strive to provide the best possible experience for our customers, however at times this may not be possible as we use other parties to provide a delivery service.
If you would like for us to look into this matter further, please email us with your order number and the issue with your parcel.
We are more than happy to assist you once we have this information.
Thank you!
Excellent service!
23 July 2023
Reply from The French Pharmacy
Thank you so much for taking the time to leave a review and thank you for your kind words.
Excellent service from French…
Excellent service from The French Pharmacy! Quick delivery and very good packaging. I bought my favourite cleanser Collosol and as a gift for a friend Pochet Surprise and it did not disappoint. Lovely make up bag with gorgeous samples in it. Perfect as a little gift to cheer someone up. I'm sure I will be buying again soon.
26 July 2023
Reply from The French Pharmacy
Your feedback means a lot to us, and we are grateful for your kind words.
We strive to provide the best possible experience for our customers, and we are thrilled to hear that we were able to meet your expectations.
French Pharmacy is awesome, thank you!
Items arrived quickly, parcel was easy to track, all items arrived undamaged.
24 July 2023
Reply from The French Pharmacy
We are thrilled to hear that you enjoyed our service and we appreciate your kind words. Thank you!
Prompt delivery
Prompt delivery. Product works reasonably well.
Struggled with the dispenser. That maybe because I’ve never used mousse before. So quite possibly deserves 5 stars, rather than 4.
23 July 2023
Reply from The French Pharmacy
Dear Kamal, Thank you so much for taking the time to leave a review and thank you for your kind words.
Reply from The French Pharmacy
Thank you so much for your great review.
Friendly and knowledgable staff
Friendly and knowledgable staff. Always helpful and the samples are great. Wonderful range of products.
26 June 2023
Reply from The French Pharmacy
Thank you so much for your amazing review! We are very happy that you enjoyed your experience with us :)
Reply from The French Pharmacy
We are thrilled to hear that you enjoyed our service and we appreciate your kind words.
Love this website
Amazing website, great selection of french pharmacy - Quick delivery and easy website to navigate
25 June 2023
Reply from The French Pharmacy
Dear Lauren
Thank you so much for taking the time to leave this lovely review and thank you for your kind words.
Highly recommended
Always perfect! Quick to receive my order and have some nice samples also which correspond to what I like. Love it! Highly recommended.
23 June 2023
Reply from The French Pharmacy
Dear Caroline
Thank you so much for taking the time to leave a review and thank you for your kind words.
Really easy to order and item arrived…
Really easy to order and item arrived very quickly thank you
26 May 2023
Reply from The French Pharmacy
Thank you so much Brian. We are delighted that you had a great experience with us.
Always helpful and reliable.
25 May 2023
Reply from The French Pharmacy
Thank you so much for your great review. Your feedback means a lot to us, and we are grateful for your kind words.
Reply from The French Pharmacy
Thank you so much for your lovely review :)
Excellent service that was tailored to…
Excellent service that was tailored to my requests and concerns.
23 May 2023
Reply from The French Pharmacy
Dear Susanne,
Thank you so much for taking the time to leave a review and thank you for your kind words.
Reply from The French Pharmacy
Thank you so much! We are delighted that you had a great experience with us.
Reply from The French Pharmacy
Thank you so much Louise for your amazing review! We are very happy that you enjoyed your experience with us :)
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