The Bean Shop Reviews 

129
•
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Considering 97 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently highlight the exceptional quality, rich flavors, and incredible freshness of the coffee beans available in store and online. Many buyers note that the wide variety of choices suits every single preference, making it a favorite destination for coffee lovers. Reviewers frequently describe the staff as remarkably friendly, helpful, and exceptionally knowledgeable about all their wonderful offerings. Shoppers also express deep appreciation for the incredibly prompt, efficient delivery service ensuring safe arrival every single time. Buyers repeatedly emphasize that ordering online is entirely seamless, secure, and consistently meets their highest daily expectations completely.

What people talk about most

Product

Reviewers highlight positive aspects of product, frequently praising the excellent quality, freshness, and... See more

Service

People report positive experiences with service, highlighting prompt delivery and helpful staff. Reviewers... See more

Staff

Customers had positive experiences with staff, frequently highlighting their helpful, friendly, and... See more

Quality

Reviewers express great satisfaction and appreciation regarding the quality of the coffee. Consumers... See more

Delivery service

Consumers find delivery service to be marked by absolute satisfaction and reliability. Reviewers frequently... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I’ve been subscribing to The Bean Shop for some time now and they never disappoint… there’s a reason why I purchase my coffee from as far as Perth when I live in Southampton! My favourite is Colombia... See more

Rated 5 out of 5 stars

Such an easy shopping experience. I phone as I live further away. Delightful helpful upbeat staff where nothing is too much trouble. Clear communication and a very caring of customer ethic shines thr... See more

Rated 5 out of 5 stars

Always superb servce. Do not buy my coffee anywhere else. Particularly quick dispatch of an order of fresh roasted beans just after Christmas when I was getting short in tme for New Year

Rated 5 out of 5 stars

There’s so much love and care that goes into this shop and it’s a really nice place. Love finding a new blend and getting some favourite ones. I went into buy a new aero press because I lost my filter... See more


Company details

  1. Coffee Roasters
  2. Coffee Store
  3. Coffee Wholesaler

Written by the company

Founded in 2003, The Bean Shop is a specialist coffee roastery and retailer based in the heart of Perth, Scotland. We are passionate about sourcing, roasting, and sharing the finest coffees from around the world. Our carefully selected beans come from dedicated producers who prioritise quality, sustainability, and ethical farming practices. At The Bean Shop, we roast our coffee in small batches to bring out each bean’s unique flavour profile. We believe that great coffee should be both accessible and enjoyable, whether you’re a seasoned aficionado or just starting your journey. We supply freshly roasted coffee for retail customers, wholesale and coffee subscriptions, with online orders dispatched quickly in planet friendly packaging. Our Perth shop is a welcoming space where customers can browse our range, chat to our expert team, and find the perfect brew to suit their taste. With a reputation built on quality, knowledge, and personal service, The Bean Shop has become a trusted name for coffee lovers across the UK and beyond. We’re proud to be an independent business rooted in our local community and fuelled by a true love of coffee.


Contact info

4.9

Excellent

TrustScore 5 out of 5

129 reviews

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Asks customers to review

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Hasn’t replied to negative reviews

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4.9

All reviews

(129)

97 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great coffee bean supplier

I have been ordering from the Bean Shop for over a decade and have always been very happy with their products and service. The coffee beans are always freshly roasted and taste lovely and the delivery super-quick, usually next day. More recently I have also shopped elsewhere for coffee beans, mostly to get a little variety, but I've noticed huge price increases there and so have returned to the Bean Shop exclusively as they are a lot more reasonably priced ! Thank you guys.

17 June 2022
Unprompted review
Rated 5 out of 5 stars

Great coffee, great service

One of my go to roasters now when I order my decaf each month. They supply good quality wholebeans, it's always delivered within in a few days of ordering with DPD, so you get a convenient 1 hour slot and most importantly, the coffee, always tastes good....plus they award you loyalty points.....what's not to like!! So give them a try.

13 May 2021
Unprompted review
Rated 5 out of 5 stars

Great service

Great service. Fresh roast beans next day even in the midst of a pandemic. I’ve ordered from the Bean shop 3 times this year and they have been excellent each time.

4 May 2020
Unprompted review

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