Test Meter Group Ltd Reviews 

6,220
TrustScore 4.5 out of 5

4.7

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Considering 699 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the efficient delivery service, noting that orders arrive quickly, often next day, and are well-packaged with good tracking. People appreciate the high-quality products, which are often described as meeting their needs and offering excellent value. The overall service is consistently highlighted as superb, with many finding the ordering process easy and staff helpful, alongside competitive pricing. However, some customers noted issues with order fulfillment. A few experienced significant delivery delays or received products with missing components, incorrect items, or defects upon arrival, such as being out of calibration or damaged.

What people talk about most

Delivery service

Reviewers mention positive feedback about delivery service, with many praising the prompt and fast delivery... See more

Product

Consumers find product to be positive, with many reviewers praising the quality and functionality of items... See more

Service

Customers consistently note positive experiences with service, often highlighting prompt responses, quick... See more

Price

People report positive experiences with price, consistently finding great and competitive prices for... See more

Order

Clients share positive opinions on order, highlighting an efficient and stress-free ordering process with... See more

Reviews shaping this summary

Rated 5 out of 5 stars

The reasons for my purchase were:- Easy to navigate web pages Fair prices Good clear information regarding every product Have used Test Meter Group before The non contact voltage tester that... See more

Company replied

Rated 5 out of 5 stars

Brilliant,great prices brilliant customer service I had an issue with a digital manometer not pairing to my phone ,I returned it to Test meter in person luckily it’s close to me ,Nathan spent time... See more

Company replied

Rated 5 out of 5 stars

Consistently excellent customer service, particularly from their technical department. Every time I deal with them, they sort my issue out quickly and informatively. Shipping works as it shoul... See more

Company replied

Rated 5 out of 5 stars

Needed to purchase a replacement MFT after a fire destroyed my previous unit. I picked the DiLog ALVA unit, as it met all of my requirements and supported tests on more RCD types than others costing m... See more

Company replied



Company details

  1. Safety and Work Wear Store
  2. Electrical Equipment Supplier
  3. Solar Energy Equipment Supplier
  4. Tool Store
  5. Tool Wholesaler

About Test Meter Group Ltd

Written by the company

Founded in 2004, Test Meter is the UK’s leading specialist in test and measurement equipment, with significant expertise in sales, calibration, repair, hire and professional electrical training.

From our UK headquarters in Leeds, we supply to Facilities Management, Schools/Universities/Colleges, Rail Industry, Manufacturers, Electrical Contractors, Heating Engineers and Building Surveyors worldwide.

With a broad range of instruments to select from, we understand that it can sometimes be difficult to find exactly what you are looking for, which is why our experienced support team is on hand to offer expert advice and guidance to get you the right instrument for the job.

We are stockists of AC/DC Clamp Meters / Battery Test Equipment / Digital Multimeters / Digital Refrigerant Manifold Guages / Earth Leakage Clamp Meters / Earth Testers / Flue Gas Analysers & Kits / Gas Leak Detectors / Insulation Testers / Multifunction Testers / PAT Testers / Power Quality Analysers / Solar PV Test Equipment / Test Leads / Thermal Imaging Camera / Voltage Testers and much more!

Our mission is to give you absolute peace of mind - top quality products & reliable services, expert advice, training, and excellent customer service with NO added fuss. To learn more, visit www.test-meter.co.uk

Test Meter: The UK’s #1 specialist in test and measurement equipment.

Written by the company

Free Delivery On Orders Over £249
Spend over £249 and get free standard delivery to most mainland UK addresses.
Next Day Delivery
With a huge range of products in stock, we are able to offer a range of express delivery options on many orders.
60 Day Returns Guarantee
We prioritise customer satisfaction over everything else and offer a full refund within 60 days of receipt of goods.
Membership Benefits
Including reward points, exclusive sales & discounts, monthly updates and more.
Customer Service
Our dedicated Customer Service team are available to help, Mon - Fri 8am - 5pm.
Impartial Advice
Having trouble finding something? Not sure which instrument is right for you? Our experienced support team will provide you with impartial advice and expert guidance so that you can be sure you're getting the most suitable products for your needs.

Contact info

4.7

Excellent

TrustScore 4.5 out of 5

6K reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 96% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.7

All reviews

(6,220)

686 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars
Test Meter Group Ltd logo

Reply from Test Meter Group Ltd

Hi Craig,

Hearing feedback like this absolutely makes our day! We pride ourselves on being there for our customers when they need us, so thank you for recognizing our team's efforts.

We truly appreciate your support and look forward to helping you again in the future!

Thanks
Gavin
Customer Service

Rated 5 out of 5 stars

Very prompt delivery and good technical…

Very prompt delivery and good technical support given. Highly recommend this company.

28 May 2026
Unprompted review
Test Meter Group Ltd logo

Reply from Test Meter Group Ltd

Hi Steve,

We really appreciate your kind words! Fast delivery is one thing, but we know that having reliable technical support to back it up is what truly matters to our customers. It’s fantastic to hear that our team provided the support you needed.

If you ever need any more technical guidance down the road, you know where we are.

Warm regards,

Gavin
Customer Service

Rated 5 out of 5 stars

Great service

Great service i made an error when ordering and the customer service was great and super helpful, quick to help me rectify my mistake. delivery was nice and quick.

12 May 2026
Test Meter Group Ltd logo

Reply from Test Meter Group Ltd

Hi Nicola,

Thank you for the fantastic 5-star review! We totally understand that ordering slip-ups happen, and we’re just happy we could help get things back on track for you without any delay.

Hearing that you had a great experience with our team and received a quick delivery is exactly what we aim for.

Thanks for supporting Test-Meter, we are look forward to assisting you next time!

Gavin
Customer services

Rated 5 out of 5 stars

IET wiring regulations book bundle

The best value around that I could find fir all 3 electrical books and very prompt delivery.

21 May 2026
Test Meter Group Ltd logo

Reply from Test Meter Group Ltd

Hi Kevin,

Fantastic to hear! We aim to combine great value with speedy delivery, so we’re delighted that we hit the mark for all three of your electrical books. Thank you for choosing Test-Meter—we truly appreciate your support!

Look forward to assisting you again in the future.

Gavin
Customer services

Rated 5 out of 5 stars

Excellent service

Excellent service, delivered within 3 days, very pleased with the test meter. Very good company would deal with them again. 5 Stars.

21 May 2026
Test Meter Group Ltd logo

Reply from Test Meter Group Ltd

Hi Rodger,

Thank you so much for taking the time to leave us such a kind review! We’re absolutely thrilled to hear that your new test meter arrived safely within three days and that you're pleased with it. Knowing that you’d choose to deal with us again is the highest compliment our team could ask for.

Wishing you all the best with your new equipment, and we look forward to welcoming you back whenever you need us next!

Warm regards
Gavin
Customer Services

Rated 4 out of 5 stars

Best little kit I have purchased in ages

Best little kit I have purchased in ages

27 April 2026
Test Meter Group Ltd logo

Reply from Test Meter Group Ltd

Hi Phil,

Thank you so much for this fantastic feedback. We always aim to source reliable, practical equipment, so it’s incredibly rewarding to hear that your new kit has been such a great investment.

We truly appreciate your support of Test-Meter and look forward to helping you again in the future.

Best wishes,
Gavin
Customer services

Rated 5 out of 5 stars

5* service

Big thanks to Colin for all his help. Very easy to deal with
and super fast delivery.
Would recommend them going forward.

26 May 2026
Unprompted review
Test Meter Group Ltd logo

Reply from Test Meter Group Ltd

Hi Mark,

Thank you so much for the fantastic 5-star review! We are thrilled to hear that you had such a smooth experience and that our team managed to get your order delivered super fast.

I’ll be sure to pass your kind words along to Colin—he’ll be delighted to know his help made a difference. We truly appreciate your recommendation and look forward to working with you again in the future!

Best regards,
Gavin
Customer Services

Rated 5 out of 5 stars

Always find what i need decent prices…

Always find what i need decent prices and quick delivery.

20 May 2026
Test Meter Group Ltd logo

Reply from Test Meter Group Ltd

Hi Carl,

Thank you for the positive feedback. We are delighted that you are happy with our product selection, competitive pricing, and fast delivery times. We appreciate your business and look forward to serving you again in the future.

Thanks
Gavin
Customer services

Rated 5 out of 5 stars
Test Meter Group Ltd logo

Reply from Test Meter Group Ltd

Hi

Thank you for your review!

We’re pleased to hear you were happy with the professional and speedy service.

Your feedback is greatly appreciated, and we look forward to assisting you again soon!

Best Regards
Joseph Hancocks
Customer Services Manager

Rated 5 out of 5 stars

Great service and competitive pricing

Great service and competitive pricing. Items arrived carefully packaged, all in good order.

13 May 2026
Test Meter Group Ltd logo

Reply from Test Meter Group Ltd

Hi

Thank you for your kind review!

We’re delighted to hear you were happy with the service, competitive pricing, and the care taken with packaging your items.

It’s great to know everything arrived in perfect condition. We really appreciate your support and look forward to helping you again in the future!

Best Regards
Joseph Hancocks
Customer Services Manager

Rated 5 out of 5 stars

Website very easy to use and delivery…

Website very easy to use and delivery was very quick and well packaged.

19 May 2026
Test Meter Group Ltd logo

Reply from Test Meter Group Ltd

Hi

Thank you for your review!

We’re pleased to hear you found the website easy to use and that your order arrived quickly and well packaged.

We really appreciate your feedback and hope to see you again soon!

Best Regards
Joseph Hancocks
Customer Services Manager

Rated 5 out of 5 stars

Great website

Great website, easy to navigate and order arrived very quick. Overall great place to order from used this company many times over the years.

19 May 2026
Test Meter Group Ltd logo

Reply from Test Meter Group Ltd

Hi

Thank you for your continued support over the years!

We’re delighted to hear you find the website easy to use and that your orders continue to arrive quickly.

It’s great to know you’ve consistently had a positive experience with us, and we really appreciate your loyalty.

We look forward to serving you again soon!

Best Regards
Joseph Hancocks
Customer Services Manager

Rated 5 out of 5 stars

Good price

Good price, good delivery

18 May 2026
Test Meter Group Ltd logo

Reply from Test Meter Group Ltd

Hi

Thank you for your review!

We’re glad to hear you were happy with both the price and the delivery service.

We appreciate your support and hope to help you again soon!

Best Regards
Joseph Hancocks
Customer Services Manager

Rated 5 out of 5 stars

Great products

Great products, will aid me immensely on the safe conduct working with electrics

6 May 2026
Test Meter Group Ltd logo

Reply from Test Meter Group Ltd

Hi

Thank you for your review!

We’re delighted to hear the products will be a great help in supporting safe working with electrics.

Safety is always the top priority, so it’s fantastic to know the equipment will make a real difference.

We appreciate your support and look forward to helping you again in the future!

Best Regards
Joseph Hancocks
Customer Services Manager

Rated 5 out of 5 stars

Brilliant,great prices brilliant…

Brilliant,great prices brilliant customer service
I had an issue with a digital manometer not pairing to my phone ,I returned it to Test meter in person luckily it’s close to me ,Nathan spent time with me to help me pair to my phone he couldn’t get it working,so he offered me another unit which was more expensive at the price I paid for the original unit
Would highly recommend ,grateful
Thanks again

20 May 2026
Unprompted review
Test Meter Group Ltd logo

Reply from Test Meter Group Ltd

Hi
Thank you so much for your fantastic review and recommendation. We’re really pleased Nathan was able to assist you and make sure you left with a working replacement unit.

We always aim to provide the best possible customer service and it’s great to hear you appreciated the time and support given.

Thanks again for your patience and kind words — we truly value your custom.

Best Regards
Joseph Hancocks
Customer Services Manager

Rated 5 out of 5 stars

Excellent service

I always use Testmeter for equipment etc as they have excellent selection and availabilty and great prices.

They always keep you updated with your order
Cannot fault.

15 May 2026
Test Meter Group Ltd logo

Reply from Test Meter Group Ltd

Hi

Thank you for your continued support and kind feedback. We’re delighted to hear you always find our selection, availability and pricing to your satisfaction.

Keeping our customers updated throughout the ordering process is something we take pride in, so it’s great to know this has made a difference to your experience.

We really appreciate your loyalty and look forward to helping you again soon.

Best Regards
Joseph Hancocks
Customer Services Manager

Rated 5 out of 5 stars

Order was delivered very quickly

Order was delivered very quickly and to my satisfaction

15 May 2026
Test Meter Group Ltd logo

Reply from Test Meter Group Ltd

Hi William

Thank you for your feedback!

We’re pleased to hear your order was delivered quickly and that you were satisfied with the service.

We appreciate your support and look forward to helping you again in the future.

Best Regards
Joseph Hancocks
Customer Services Manager

Rated 5 out of 5 stars
Test Meter Group Ltd logo

Reply from Test Meter Group Ltd

Hi Sian,

Thanks so much for taking a moment out of your day to leave us a review! We know that when you're ordering testing equipment, you usually need it yesterday so you can get on with the job. Getting your order to your door as quickly as possible is always our top priority, so it's brilliant to hear we hit the mark for you.

Appreciate your business, and we hope to look after you again soon!

Best regards,
Gavin
Customer Services

Rated 5 out of 5 stars

Highly recommend, will be returning

Pick-up and return was handled with great care, my PAT Tester came back bubble-wrapped and boxed up.
Calibration certificate in the box, customer-care services were very easy to get hold of, and any questions were answered thoroughly.

Highly recommend.

1 May 2026
Test Meter Group Ltd logo

Reply from Test Meter Group Ltd

Hi Mark,

Thank you so much for taking the time to leave such a fantastic review!

I’m really glad to hear that you were pleased with how securely your PAT Tester was packaged—we know how important your kit is, so we always try to give it that extra bit of care. It’s also great to know our team was able to answer your questions clearly.

We really appreciate the recommendation, and we’ll be right here waiting to help whenever you’re ready to return!

Best regards,

Gavin
Customer Services

Rated 5 out of 5 stars

Useful product

14 May 2026
Test Meter Group Ltd logo

Reply from Test Meter Group Ltd

Hi Stephen,

Thank you for the review. Testo makes some incredibly reliable kit, so I’m pleased to hear their gas relief valve is proving to be a useful addition to your setup. Having tools you can rely on makes all the difference.

We appreciate your business and hope to help you out again in the future.

All the best,

Gavin
Customer Services

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look