The reasons for my purchase were:- Easy to navigate web pages Fair prices Good clear information regarding every product Have used Test Meter Group before The non contact voltage tester that... See more
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Review summary
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Brilliant,great prices brilliant customer service I had an issue with a digital manometer not pairing to my phone ,I returned it to Test meter in person luckily it’s close to me ,Nathan spent time... See more
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Consistently excellent customer service, particularly from their technical department. Every time I deal with them, they sort my issue out quickly and informatively. Shipping works as it shoul... See more
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Needed to purchase a replacement MFT after a fire destroyed my previous unit. I picked the DiLog ALVA unit, as it met all of my requirements and supported tests on more RCD types than others costing m... See more
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Company details
- Safety and Work Wear Store
- Electrical Equipment Supplier
- Solar Energy Equipment Supplier
- Tool Store
- Tool Wholesaler
About Test Meter Group Ltd
Written by the company
Founded in 2004, Test Meter is the UK’s leading specialist in test and measurement equipment, with significant expertise in sales, calibration, repair, hire and professional electrical training.
From our UK headquarters in Leeds, we supply to Facilities Management, Schools/Universities/Colleges, Rail Industry, Manufacturers, Electrical Contractors, Heating Engineers and Building Surveyors worldwide.
With a broad range of instruments to select from, we understand that it can sometimes be difficult to find exactly what you are looking for, which is why our experienced support team is on hand to offer expert advice and guidance to get you the right instrument for the job.
We are stockists of AC/DC Clamp Meters / Battery Test Equipment / Digital Multimeters / Digital Refrigerant Manifold Guages / Earth Leakage Clamp Meters / Earth Testers / Flue Gas Analysers & Kits / Gas Leak Detectors / Insulation Testers / Multifunction Testers / PAT Testers / Power Quality Analysers / Solar PV Test Equipment / Test Leads / Thermal Imaging Camera / Voltage Testers and much more!
Our mission is to give you absolute peace of mind - top quality products & reliable services, expert advice, training, and excellent customer service with NO added fuss. To learn more, visit www.test-meter.co.uk
Test Meter: The UK’s #1 specialist in test and measurement equipment.
Written by the company
- Free Delivery On Orders Over £249
- Spend over £249 and get free standard delivery to most mainland UK addresses.
- Next Day Delivery
- With a huge range of products in stock, we are able to offer a range of express delivery options on many orders.
- 60 Day Returns Guarantee
- We prioritise customer satisfaction over everything else and offer a full refund within 60 days of receipt of goods.
- Membership Benefits
- Including reward points, exclusive sales & discounts, monthly updates and more.
- Customer Service
- Our dedicated Customer Service team are available to help, Mon - Fri 8am - 5pm.
- Impartial Advice
- Having trouble finding something? Not sure which instrument is right for you? Our experienced support team will provide you with impartial advice and expert guidance so that you can be sure you're getting the most suitable products for your needs.
Contact info
1 Aston Court, LS13 2AF, Leeds, United Kingdom
- 0113 248 9966
- admin@test-meter.co.uk
- www.test-meter.co.uk
4.7
Excellent
6K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 96% of negative reviews
Typically replies within 24 hours
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Reply from Test Meter Group Ltd
Hi David
Thank you for your review!
We're pleased to hear that you found our service good, quick, and efficient.
Providing a smooth and reliable experience is what we strive for, and it's great to know we delivered on that for you.
We appreciate your feedback and look forward to serving you again in the future.
Best Regards
Joseph Hancocks
Customer Services Manager
Needed a next day delivery for an…
Needed a next day delivery for an urgent investigation. Really pleased this arrived as promised.
20 May 2026
Reply from Test Meter Group Ltd
Thank you for your review!
Hi
We're delighted to hear that your order arrived as promised when you needed it for an urgent investigation.
We understand how important reliable next-day delivery can be in time-critical situations, and we're pleased we could meet your expectations.
Thank you for choosing Test Meter Group. We appreciate your feedback and look forward to assisting you again in the future.
Best Regards
Joseph Hancocks
Customer Services Manager
Reply from Test Meter Group Ltd
Hi
Thank you for your review!
We're delighted to hear that your order arrived quickly, was competitively priced, and that you received the level of service you expected.
Providing great value and excellent customer service is always our goal, so it's wonderful to know we delivered on all three.
We appreciate your support and look forward to serving you again in the future.
Best Regards
Joseph Hancocks
Customer Services Manager
Reply from Test Meter Group Ltd
Hi John
Thank you for your review!
We're pleased to hear that you're happy with the service you received. Customer satisfaction is our top priority, and it's great to know we met your expectations.
Thank you for choosing Test Meter Group, and we look forward to helping you again in the future.
Best Regards
Joseph Hancocks
Customer Services Manager
Good service
18 May 2026
Reply from Test Meter Group Ltd
Hi,
Thank you so much for taking the time to leave us a review. "Good service" is exactly what we strive for every day at Test-Meter, and it’s wonderful to know we hit the mark for you.
If you ever need technical support or advice on your next piece of kit, please don't hesitate to reach out to us.
Thanks
Gavin
Customer service
Reply from Test Meter Group Ltd
Hi Adekunle,
Thanks so much for leaving us a review!
We know that when you need testing gear, you usually need it yesterday, so we always try to get orders out the door as fast as humanly possible. Great to hear the quick dispatch hit the mark for you.
Have a great week
Gavin
Customer services
Great price and fast delivery.
28 May 2026
Reply from Test Meter Group Ltd
Hi Keith,
Thank you for sharing your feedback with us. We understand that getting the right tools at the right price, and getting them quickly is crucial for our customers' work. We're glad we could deliver on all fronts for you.
Thank you for choosing Test-Meter!
Gavin
Customer services
good fast service
Sent me the wrong PAT tester - easy mistake to make and I had been using it for over a month before I noticed so was worried they would not replace it, however I emailed with photos and a few emails later their courier exchanged it for the correct one the very next day no expense no drama just good service.
16 March 2026
Reply from Test Meter Group Ltd
Hi Clive,
Thank you so much for taking the time to share this!
Honestly, we are just glad we could get it sorted for you so quickly. Mistakes do happen, but we never want our customers to feel stuck or worried when they do—even a month down the line. We completely understand how easy it is to miss a mix-up like that when you're busy getting on with the job.
We're so pleased to hear that our team and courier made the exchange seamless and stress-free for you. Thank you for the great feedback and for sending over those photos so quickly—it really helped us get the right kit to you the very next day.
Thanks
Gavin
Customer service
Good price, prompt delivery, and excellent communication
Good price, prompt delivery, and excellent communication throughout. I was kept updated on the progress of my order, and it arrived in good time. Highly recommended.
28 May 2026
Reply from Test Meter Group Ltd
Hi Nick,
We really appreciate the feedback!
In our industry, we know that waiting around for tools isn't an option, which is why we place such a big focus on fast shipping and honest updates throughout the process. It's wonderful to know we delivered exactly what you needed.
Thank you so much for the high recommendation and for choosing Test-Meter. We look forward to helping you out again whenever you need us!
Gavin
Customer services
Excellent service
28 May 2026
Reply from Test Meter Group Ltd
Hi Ian,
Thank you! We really appreciate the great feedback. It’s a pleasure doing business with you, and we'll be right here whenever you need us next.
Thanks
Gavin
Customer service
great service
great service, good delivery time, had a small issue with the item, the fault was manufactures not Test meters fault but amazing response to the fault which was resolved with replacement arrived next day.
14 May 2026
Reply from Test Meter Group Ltd
Hi
Thank you for your feedback!
We're delighted to hear that you received great service and a prompt delivery.
While we're sorry there was an issue with the item, we're pleased that our team was able to respond quickly and get a replacement to you the very next day.
We appreciate your understanding that the fault was with the manufacturer and not ourselves, and we're glad we could resolve the matter to your satisfaction.
Thank you for choosing Test Meter, and we look forward to serving you again.
Best regards
Joseph Hancocks
Customer Services Manager
Reply from Test Meter Group Ltd
Hi Mohamed,
Thank you for the review.
We know how important it is to have the latest regulations on hand for your work, so we completely understand that any delivery delay can be frustrating.
We’re working hard with the IET to streamline things when new edition come out as there is always huge demand, and feedback like yours helps us figure out where we can seek improvements.
Thanks for your patience and sticking with us, and please let us know if we can help you with anything else in the future.
Gavin
Customer services
I received the parcel two days after…
I received the parcel two days after placing the order. It was very well packed.
Excellent service
26 May 2026
Reply from Test Meter Group Ltd
Hi Doru
Thank you for your fantastic review!
We're delighted to hear that your order arrived quickly and was very well packed.
Providing excellent service and ensuring your items arrive safely are priorities for us.
We appreciate your support and look forward to serving you again in the future. 😊
Best Regards
Joseph Hancocks
Customer Services Manager
Excellent fast service.
14 May 2026
Reply from Test Meter Group Ltd
Hi
Thank you for your review!
We're delighted to hear that you were happy with our fast service.
We appreciate your feedback and your support, and we look forward to serving you again in the future.
Best Regards
Joseph Hancocks
Customer Services Manager
I had a question which I emailed after…
I had a question which I emailed after purchase and received no reply. That being said I paid my money and my item turned up so standard service
26 May 2026
Reply from Test Meter Group Ltd
Hi Gary
Thanks for taking the time to get in touch.
I appreciate you taking my call.
I can't locate any e-mails on out system so I was particularly keen to get some more info.
If you need any further assistance with this purchase please don't hesitate to get in touch.
Don't forget you can take full advantage of the Seaward PAT Mobile iPhone or android app with this purchases to make testing quick and easy.
Best Regards
Joe Hancocks
Customer Services.
Reply from Test Meter Group Ltd
Hi Grant
Thanks for taking the time to get in touch.
I have tried to call you this morning but could not get through, I was keen to check that you received our e-mail shortly after the order was placed with a delivery date for these cameras with a projected delivery time of 4-6 working days.
The 3 remaining units have now arrived and are safely in the care of our Calibration team, and should be with you in the next 48 hours.
If we can help with anything else please don't hesitate to get in touch.
Best regards
Joseph Hancocks
Customer Services.
Reply from Test Meter Group Ltd
Hi
Thank you for your kind review!
We're pleased to hear that you found our service quick and excellent, and that we were able to accommodate your delivery requirements.
We appreciate your feedback and look forward to helping you again in the future.
Best Regards
Joseph Hancocks
Customer Services Manager
Ordered the Smart Pat Kit and it…
Ordered the Smart Pat Kit and it arrived without the printer. I was not notified on purchasing that the printer was out of stock. There was no indication on the dispatch note which came with the delivery that anything was missing or still to come. I did get a refund for the missing printer and sourced one myself.
26 May 2026
Reply from Test Meter Group Ltd
Hi Jeff
Good morning.
Thanks for taking the time to get in touch.
I am deeply sorry for the issues with this order, where it's not uncommon for us to sometimes part ship core elements of the kit, I completely agree that this should have been accompanied with prior information.
I can see that the value of the printer has been refunded and should be back on your card shortly.
If I can help with anything else please don't hesitate to get in touch.
Best regards
Joseph Hancocks
Customer Services Manager.
Reply from Test Meter Group Ltd
Hi Brian
Reading feedback like this completely makes our day. Our team works hard to provide a seamless experience from start to finish, so knowing that you found us great to deal with is a massive win for us.
Thanks for choosing Test-Meter—have a fantastic week ahead!
Gavin
Customer Service
Reply from Test Meter Group Ltd
Hi Michael,
Thank you for taking the time to leave us such a positive review.
Timing is everything in this industry, and we are delighted that our service met your expectations. Your support means a lot to everyone here at Test-Meter, and we’ll be ready to assist you whenever you need your next piece of kit.
Kind regards,
Gavin
Customer Services
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