The reasons for my purchase were:- Easy to navigate web pages Fair prices Good clear information regarding every product Have used Test Meter Group before The non contact voltage tester that... See more
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Review summary
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Brilliant,great prices brilliant customer service I had an issue with a digital manometer not pairing to my phone ,I returned it to Test meter in person luckily it’s close to me ,Nathan spent time... See more
Company replied
Consistently excellent customer service, particularly from their technical department. Every time I deal with them, they sort my issue out quickly and informatively. Shipping works as it shoul... See more
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Needed to purchase a replacement MFT after a fire destroyed my previous unit. I picked the DiLog ALVA unit, as it met all of my requirements and supported tests on more RCD types than others costing m... See more
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Company details
- Safety and Work Wear Store
- Electrical Equipment Supplier
- Solar Energy Equipment Supplier
- Tool Store
- Tool Wholesaler
About Test Meter Group Ltd
Written by the company
Founded in 2004, Test Meter is the UK’s leading specialist in test and measurement equipment, with significant expertise in sales, calibration, repair, hire and professional electrical training.
From our UK headquarters in Leeds, we supply to Facilities Management, Schools/Universities/Colleges, Rail Industry, Manufacturers, Electrical Contractors, Heating Engineers and Building Surveyors worldwide.
With a broad range of instruments to select from, we understand that it can sometimes be difficult to find exactly what you are looking for, which is why our experienced support team is on hand to offer expert advice and guidance to get you the right instrument for the job.
We are stockists of AC/DC Clamp Meters / Battery Test Equipment / Digital Multimeters / Digital Refrigerant Manifold Guages / Earth Leakage Clamp Meters / Earth Testers / Flue Gas Analysers & Kits / Gas Leak Detectors / Insulation Testers / Multifunction Testers / PAT Testers / Power Quality Analysers / Solar PV Test Equipment / Test Leads / Thermal Imaging Camera / Voltage Testers and much more!
Our mission is to give you absolute peace of mind - top quality products & reliable services, expert advice, training, and excellent customer service with NO added fuss. To learn more, visit www.test-meter.co.uk
Test Meter: The UK’s #1 specialist in test and measurement equipment.
Written by the company
- Free Delivery On Orders Over £249
- Spend over £249 and get free standard delivery to most mainland UK addresses.
- Next Day Delivery
- With a huge range of products in stock, we are able to offer a range of express delivery options on many orders.
- 60 Day Returns Guarantee
- We prioritise customer satisfaction over everything else and offer a full refund within 60 days of receipt of goods.
- Membership Benefits
- Including reward points, exclusive sales & discounts, monthly updates and more.
- Customer Service
- Our dedicated Customer Service team are available to help, Mon - Fri 8am - 5pm.
- Impartial Advice
- Having trouble finding something? Not sure which instrument is right for you? Our experienced support team will provide you with impartial advice and expert guidance so that you can be sure you're getting the most suitable products for your needs.
Contact info
1 Aston Court, LS13 2AF, Leeds, United Kingdom
- 0113 248 9966
- admin@test-meter.co.uk
- www.test-meter.co.uk
4.7
Excellent
6K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 96% of negative reviews
Typically replies within 24 hours
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Reply from Test Meter Group Ltd
Hi Dominic,
Thanks for the feedback!
Prompt delivery and great service are exactly what we aim for, so it's awesome to hear we hit the mark for you. Let us know whenever you need anything else, our team are alway ready and happy to help.
Thanks
Gavin
Customer service
Reply from Test Meter Group Ltd
Hi Jason,
Thank you so much for taking the time to leave us such a lovely review.
We always work hard to pair competitive prices with reliable, speedy delivery, so it’s wonderful to hear that everything went smoothly for you.
We truly appreciate your business and look forward to helping you out again in the future.
Thanks
Gavin
Customer Service
Product not in stock
Product wasn’t actually in stock and took around 3 weeks to arrive.
Communication about the delay and likely delivery should have been better.
8 June 2026
Reply from Test Meter Group Ltd
Hi John,
We try to work hard to keep all our customers updated as much as possible with deliveries from all our suppliers world wide. As you can imagine, this is quite a task. That said, I am truly sorry that on this occasion, this didn't hit the standards we or you should experience.
We want to ensure this was an isolated incident. We are sharing your review with our inventory and customer service teams today to ensure instances like this don't happen in the future. We appreciate your patience and your honest feedback.
Many thanks
Gavin
Customer Services
Good communication
27 May 2026
Reply from Test Meter Group Ltd
Hi John
Thank you for your feedback!
We're pleased to hear that you were happy with our communication. Keeping our customers informed throughout their order journey is very important to us.
We appreciate your support and look forward to serving you again in the future.
Best regards
Joseph Hancocks
Customer Services Manager
Very happy with Test Meter group they…
Very happy with Test Meter group they dispatched my books exceptionally quickly unfortunately the delivery company did not deliver them on time when I rang
Test Meter group they were very apologetic and refunded the delivery charge excellent service would highly recommend and I will use them again
28 May 2026
Reply from Test Meter Group Ltd
Hi Peter,
Thank you so much for taking the time to share your experience.
While we're always aiming for a flawless delivery, we know things don't always go perfectly on the road. I'm glad our team was able to step in quickly, make it right, and refund that delivery charge for you.
Your kind words and recommendation mean the world to us, and we look forward to welcoming you back next time!
Gavin
Customer Services
Reply from Test Meter Group Ltd
Hi Nigel,
Thanks for the five star Review. It goes to show that just getting it right doesn't need to be an all out effort, it can just be in the small things that matter.
Look forward to helping you again in the future.
Gavin
Customer Services
Reply from Test Meter Group Ltd
Hi Andrew,
Thanks for taking the time to leave us a review.
Providing fast service and great value are two things we pride ourselves on, so your feedback is fantastic confirmation for the team.
We really appreciate your business and hope to see you again soon!
Gavin
Customer Services
The website is very easy to navigate…
The website is very easy to navigate and professional. There is some fantastic deals and the goods were very well packaged and the delivery was very fast. Highly recommended.
26 May 2026
Reply from Test Meter Group Ltd
Hi Ben,
Wow, thank you so much for the fantastic review!
We are absolutely thrilled to hear that you found our website easy to use and that your order arrived safely and quickly. We always try to bundle together the best possible deals for our customers, so it’s great to know you appreciated them.
Thank you for the high recommendation, and we hope to welcome you back soon!
Gavin
Customer Services
Reply from Test Meter Group Ltd
Hi Gaz,
Thank you so much for the wonderful feedback.
We always want to ensure our customers feel looked after from the moment they get in touch to the moment their delivery arrives at the door. Knowing we hit the mark for you is the best motivation for our team.
Thanks again for the 10/10 rating, and please don't hesitate to reach out next time you need anything!
Gavin
Customer services
Great value and quality!
15 May 2026
Reply from Test Meter Group Ltd
Hi Ali,
We really appreciate you taking the time to leave us a review. In our industry, you shouldn't have to compromise on quality to get a good price, so it’s great to see that reflected in your feedback.
Thank you for choosing Test-Meter, and have a fantastic week ahead!
Gavin
Customer services
Very prompt service.
Very prompt service.
Wanted a new set as mine were well worn.
Happy with the price too.
Would highly recommended you to anyone.
10/10
4 June 2026
Reply from Test Meter Group Ltd
Hi Gavin,
Hi there,
Wow, a 10/10! Thank you so much for the incredible feedback.
There is nothing quite like the feeling of unboxing a fresh, new set of gear to replace a well worn favorite.
We are thrilled that we could get them to you promptly and at a price you're happy with. Your recommendation means the world to us, thank you for choosing Test-Meter and we're here whenever you need us next!
Gavin
Customer Services
Easy to order and fast DPD delivery for…
Easy to order and fast DPD delivery for a part o thought I would struggle to get. Brilliant 👍
3 June 2026
Reply from Test Meter Group Ltd
Hi Jon,
Thank you for taking the time to share your experience! We work hard to keep a comprehensive stock of those niche, harder-to-find parts so our customers aren't left stranded, so it’s fantastic to hear this worked out perfectly for you.
We appreciate your business and are glad DPD got it to your door safely and quickly.
Thank you so much for the brilliant feedback and the thumbs up. We're always here whenever you need us next!
Gavin
Customer Services
Reply from Test Meter Group Ltd
Hi Andy
Thank you for your great review!
We're delighted to hear that you found the ordering process easy and that your delivery arrived quickly.
We appreciate your feedback and look forward to serving you again in the future.
Thanks for choosing Test Meter Group!
Best regards
Joseph Hancocks
Customer Services Manager
delivered ontime
goods as described and competitive pricing delivered on time overall good service
3 June 2026
Reply from Test Meter Group Ltd
Hi Kim,
We really appreciate you sharing your experience with us.
In our industry, we know how important it is to get reliable gear, at the right price, exactly when you expect it. Hearing that we delivered on all three fronts is the best feedback we could ask for.
Thank you for the support, and we look forward to welcoming you back next time!
Gavin
Customer Service
The delivery was very quick and I was…
The delivery was very quick and I was kept informed of progress.
3 June 2026
Reply from Test Meter Group Ltd
Hi John,
There is nothing worse than ordering something and wondering where it is, so we're absolutely delighted that our delivery and updates checked all the boxes for you!
Thank you for taking a moment to leave us such a kind review.
Have a great week, and please let us know if you ever need anything else.
Gavin
Customer Service
Ordered for next day delivery as…
Ordered for next day delivery as advertised for product.
Did not receive anything for 2 weeks
Had to chase them up to get product delivered 2 days latter.
Then forgot to ship labels even though on delivery note.
Need to improve ordering and customer feedback
3 June 2026
Reply from Test Meter Group Ltd
Hi Ian
Good afternoon.
Thanks for bringing this to our attention.
I appreciated your time on the phone while I gathered some more information, as it's ultimately incredibly important to learn from occasions when our service falls short of the expected.
I can confirm the labels we discussed have been shipped via DPD and should arrive with you shortly, usually within 48 hours.
Best regards
Joseph Hancocks
Customer Services Manager.
Reply from Test Meter Group Ltd
Hi,
That is exactly what we like to hear! Thanks for taking the time to leave us a review.
If you ever need anything else in the future, we are all here to assist you.
Thanks
Gavin
Customer services
Ordered About 10 days ago still not…
Ordered About 10 days ago still not received and upon ordering website crashed and ordered two of the same order not pleased at all
1 June 2026
Reply from Test Meter Group Ltd
Hi Luke
Thanks for taking my call earlier and for your feedback.
I can't see that we have been notified of this, so I was keen to get this swiftly resolved.
I can confirm as per your request that 4 bottles have been re-shipped today via DPD after the previous orders have got lost in transit.
These should arrive with you in the next 24-48 hours.
Please note if at any point you don't wish to keep 4 bottles in stock you can return them within 60 days for a full refund.
Best Regards
Joseph Hancocks
Customer Services Manager
Very quick delivery
Very quick delivery. Needed for work. Product researched and no issues. Batteries included (lol).
2 June 2026
Reply from Test Meter Group Ltd
Hi
We're delighted to hear that your order arrived quickly and that the product met your expectations after your research.
It's great to know everything worked as expected and was ready to use straight away — batteries included too!
We appreciate your support and hope to be of service again in the future.
Best regards
Joseph Hancocks
Customer Services Manager
Follow- up on correct item
I had received the wrong item, when I contacted Test Meter group , they quickly arranged the correct item to be posted out , they also followed up with phone call and emails to reassure and keep me upto date when I would receive the correct item. Thank you Paul
21 May 2026
Reply from Test Meter Group Ltd
Hi Paul
Thank you for taking the time to leave a review, Paul.
We're sorry that you initially received the wrong item, but we're pleased to hear that our team was able to resolve the issue quickly.
Keeping our customers informed throughout the process is important to us, so it's great to know that the follow-up calls and emails provided reassurance and kept you updated.
Thank you for your patience and understanding, and we appreciate your support. We look forward to helping you again in the future.
Best Regards
Joseph Hancocks
Customer Services Manager
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