Test Meter Group Ltd Reviews 

6,214
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Evaluating 700 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the fast, often next-day delivery, noting excellent communication and tracking updates throughout the process. People appreciate the high-quality products, which are often described as functional and offering great value for money. Reviewers highlight the superb customer service, ease of ordering, and competitive pricing, making it a preferred choice for many. However, some customers also noted occasional issues with delivery, including delays or packages being lost by carriers. A few other people also felt that they sometimes received incorrect, damaged, or incomplete items upon arrival.

What people talk about most

Delivery service

Reviewers highlight positive aspects of delivery service, with many praising the fast and prompt delivery... See more

Product

People report positive experiences with products, frequently highlighting their quality, functionality, and... See more

Service

Consumers find service to be positive, with many reviewers highlighting the excellent and prompt service... See more

Price

Reviewers mention positive feedback about price, consistently finding competitive and good prices for... See more

Order

Users describe positive interactions with order, highlighting an efficient and easy online ordering process... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Brilliant,great prices brilliant customer service I had an issue with a digital manometer not pairing to my phone ,I returned it to Test meter in person luckily it’s close to me ,Nathan spent time... See more

Company replied

Rated 5 out of 5 stars

Consistently excellent customer service, particularly from their technical department. Every time I deal with them, they sort my issue out quickly and informatively. Shipping works as it shoul... See more

Company replied

Rated 5 out of 5 stars

Needed to purchase a replacement MFT after a fire destroyed my previous unit. I picked the DiLog ALVA unit, as it met all of my requirements and supported tests on more RCD types than others costing m... See more

Company replied

Rated 5 out of 5 stars

New customer. I Called Test Meter for advice and they picked up the phone immediately and I was very happy with the advice given. Placed order online and my order arrived the very next day which was a... See more

Company replied



Company details

  1. Safety and Work Wear Store
  2. Electrical Equipment Supplier
  3. Solar Energy Equipment Supplier
  4. Tool Store
  5. Tool Wholesaler

About Test Meter Group Ltd

Written by the company

Founded in 2004, Test Meter is the UK’s leading specialist in test and measurement equipment, with significant expertise in sales, calibration, repair, hire and professional electrical training.

From our UK headquarters in Leeds, we supply to Facilities Management, Schools/Universities/Colleges, Rail Industry, Manufacturers, Electrical Contractors, Heating Engineers and Building Surveyors worldwide.

With a broad range of instruments to select from, we understand that it can sometimes be difficult to find exactly what you are looking for, which is why our experienced support team is on hand to offer expert advice and guidance to get you the right instrument for the job.

We are stockists of AC/DC Clamp Meters / Battery Test Equipment / Digital Multimeters / Digital Refrigerant Manifold Guages / Earth Leakage Clamp Meters / Earth Testers / Flue Gas Analysers & Kits / Gas Leak Detectors / Insulation Testers / Multifunction Testers / PAT Testers / Power Quality Analysers / Solar PV Test Equipment / Test Leads / Thermal Imaging Camera / Voltage Testers and much more!

Our mission is to give you absolute peace of mind - top quality products & reliable services, expert advice, training, and excellent customer service with NO added fuss. To learn more, visit www.test-meter.co.uk

Test Meter: The UK’s #1 specialist in test and measurement equipment.

Written by the company

Free Delivery On Orders Over £249
Spend over £249 and get free standard delivery to most mainland UK addresses.
Next Day Delivery
With a huge range of products in stock, we are able to offer a range of express delivery options on many orders.
60 Day Returns Guarantee
We prioritise customer satisfaction over everything else and offer a full refund within 60 days of receipt of goods.
Membership Benefits
Including reward points, exclusive sales & discounts, monthly updates and more.
Customer Service
Our dedicated Customer Service team are available to help, Mon - Fri 8am - 5pm.
Impartial Advice
Having trouble finding something? Not sure which instrument is right for you? Our experienced support team will provide you with impartial advice and expert guidance so that you can be sure you're getting the most suitable products for your needs.

Contact info

4.7

Excellent

TrustScore 4.5 out of 5

6K reviews

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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 96% of negative reviews

Typically replies within 24 hours

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4.7

All reviews

(6,214)

678 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

All went very well

All went very well, this was a no hassle transaction.

22 June 2026
Test Meter Group Ltd logo

Reply from Test Meter Group Ltd

Hi John

Thank you for your great review!

We're pleased to hear everything went smoothly and that you had a hassle-free experience with us.

We really appreciate your feedback and look forward to serving you again in the future.

Best regards
Joseph Hancocks
Customer Services Manager

Rated 4 out of 5 stars

Analyser

Good service and really happy with product and free gift , also do you calibrate gas analysers?

21 July 2025
Test Meter Group Ltd logo

Reply from Test Meter Group Ltd

Hi

Thank you for your fantastic review!

We're really pleased to hear you're happy with both your purchase and the free gift.

Regarding gas analyser calibration, we do offer calibration services for selected manufacturers.

Please give our team a call with the make and model of your analyser, and we'll be happy to let you know if it's something we can calibrate.

Thanks again for your support, and we look forward to helping you again soon!

Best regards
Joseph Hancocks

Rated 5 out of 5 stars

excellent value for money delivered…

excellent value for money delivered quickly

19 June 2026
Test Meter Group Ltd logo

Reply from Test Meter Group Ltd

Hi Gary,

Brilliant, thank you so much for taking the time to leave us a review.

Glad we could provide good value and get it delivered to you swiftly. If you ever need anything else, you know where we are.

Thanks
Gavin
Customer services

Rated 5 out of 5 stars

Cheapest price I could find Fluke…

Cheapest price I could find on the Fluke 1674fc, also came with a free earth leakage clamp meter, quick delivery. They also previously did a calibration on my Metel mft with a fast turn around.

19 June 2026
Test Meter Group Ltd logo

Reply from Test Meter Group Ltd

Hi Anthony

Thank you for your fantastic review. We're delighted to hear that you found the best price on the Fluke 1674 FC and that the free earth leakage clamp meter added even more value to your purchase.

It's also great to know that our calibration service for your Metrel MFT met your expectations, with a fast turnaround when you needed it.

We really appreciate your continued support and look forward to assisting you again in the future. Thanks for choosing Test Meter Group!

Best Regards
Joseph Hancocks
Customer Services

Rated 5 out of 5 stars
Test Meter Group Ltd logo

Reply from Test Meter Group Ltd

Hi Keith,

We love hearing this!

Keeping the lines of communication wide open is super important to us, so it’s fantastic to know you had a smooth experience.

Thanks so much for choosing Test-Meter and for sharing the good word on Trustpilot. Look forward to helping you again soon!

Gavin
Customer services

Rated 5 out of 5 stars

Excellent service

Excellent service getting the calibration test done annually and amazing service on ordering new equipment. the reminders for calibration are also brilliant.

18 June 2026
Test Meter Group Ltd logo

Reply from Test Meter Group Ltd

Hi James,

Wow, thank you for the fantastic feedback!

We always aim to make the whole process—from ordering fresh equipment to keeping your current kit precisely calibrated—as seamless as possible. It’s awesome to know that the annual reminders are hitting the mark for you.

We appreciate you choosing Test-Meter to keep your gear in top shape, and we'll be right here whenever you need us next!

Thanks
Gavin
Customer services

Rated 5 out of 5 stars

Excellent quality item. Very happy indeed.

The item I purchased arrived very promptly and with no fuss. It was a high quality item test meter that has been put to use in a local museum, where it is functioning very satisfactorily.

17 June 2026
Test Meter Group Ltd logo

Reply from Test Meter Group Ltd

Hi John,

Thank you so much for the wonderful review!

We are absolutely thrilled to hear that our test meter has found a home in a local museum. It’s incredibly rewarding to know our equipment is playing a small part in helping preserve history and keeping things running smoothly for your community. We’re glad the delivery was prompt and hassle-free, too.

Please let us know if we can assist you or the museum with anything else in the future!

Many thanks
Gavin
Customer services

Rated 5 out of 5 stars

Product was well packed

Product was well packed arrived on the given day and all the items were as described

17 June 2026
Test Meter Group Ltd logo

Reply from Test Meter Group Ltd

Hi

Thank you for your positive feedback.

We're pleased to hear that your order arrived on time, was well packaged, and that all items matched their descriptions.

We appreciate your support and look forward to serving you again in the future.

Joe Hancocks
Customer Services Manager

Rated 5 out of 5 stars

Good price and delivery service was…

Good price and delivery service was quick.

16 June 2026
Test Meter Group Ltd logo

Reply from Test Meter Group Ltd

Hi Martin,

Thank you for taking the time to share your feedback with us. It’s wonderful to hear that we delivered on both price and speed—two things we pride ourselves on.

Your support means a lot to our team here, and we look forward to welcoming you back to Test-Meter in the future.

Thanks
Gavin
Customer services

Rated 5 out of 5 stars

Excellent service and very fast…

Excellent service and very fast delivery good value

16 June 2026
Test Meter Group Ltd logo

Reply from Test Meter Group Ltd

Hi Andy,

Thank you for the top feedback. We know that in this line of work, time is money — so getting your order delivered fast and at a good price is always our top priority.

Great to have you on board with us, and if you ever need anything else, you know where we are.

Thanks
Gavin
Customer services

Rated 5 out of 5 stars

Very helpful team

Very helpful team, competitive prices, fast delivery, definitely one to use again

25 September 2025
Test Meter Group Ltd logo

Reply from Test Meter Group Ltd

Hi Phil,

Thank you so much for taking the time to leave us such a lovely review.

Providing helpful advice and getting your gear delivered without delay is exactly what we aim for here at Test-Meter. It’s wonderful to know you had such a smooth experience from start to finish, and we'd be absolutely delighted to welcome you back in the future.

Many thanks
Gavin
Customer Service

Rated 5 out of 5 stars

Great fast delivery

Great fast delivery

12 June 2026
Test Meter Group Ltd logo

Reply from Test Meter Group Ltd

Hi Damian,

Feedback like this makes our day! Thank you for choosing Test-Meter. We pride ourselves on a seamless shopping experience from click to delivery, and it’s wonderful to know we delivered on that promise for you.

Have a great week, and let us know whenever you need anything else!

Many thanks
Gavin
Customer Services

Rated 5 out of 5 stars

Easy order and pay on line

Easy order and pay on line, constant update on delivery progress

12 June 2026
Test Meter Group Ltd logo

Reply from Test Meter Group Ltd

Hi there,

Thanks so much for the great review!

We always want to make the buying process as smooth as possible, so it’s great to hear you loved the easy online ordering and delivery updates.

We appreciate your support and look forward to helping you again next time!

Best regards

Gavin
Customer Service

Rated 5 out of 5 stars

I was happy with

I was happy with

10 June 2026
Test Meter Group Ltd logo

Reply from Test Meter Group Ltd

Hi there!

Thank you so much for taking the time to leave us a review. We are absolutely thrilled to hear that you were happy with your experience.

If there’s anything else we can help you with in the future, please don't hesitate to reach out. Have a wonderful day!

Thanks
Gavin
Customer service

Rated 5 out of 5 stars

Delivered within 2 days

Delivered within 2 days. Great service

28 May 2026
Test Meter Group Ltd logo

Reply from Test Meter Group Ltd

Hi Dominic,

Thanks for the feedback!

Prompt delivery and great service are exactly what we aim for, so it's awesome to hear we hit the mark for you. Let us know whenever you need anything else, our team are alway ready and happy to help.

Thanks
Gavin
Customer service

Rated 5 out of 5 stars

Good price arrived on time

Good price arrived on time, perfect

9 June 2026
Test Meter Group Ltd logo

Reply from Test Meter Group Ltd

Hi Jason,

Thank you so much for taking the time to leave us such a lovely review.

We always work hard to pair competitive prices with reliable, speedy delivery, so it’s wonderful to hear that everything went smoothly for you.

We truly appreciate your business and look forward to helping you out again in the future.

Thanks
Gavin
Customer Service

Rated 3 out of 5 stars

Product not in stock

Product wasn’t actually in stock and took around 3 weeks to arrive.
Communication about the delay and likely delivery should have been better.

8 June 2026
Test Meter Group Ltd logo

Reply from Test Meter Group Ltd

Hi John,

We try to work hard to keep all our customers updated as much as possible with deliveries from all our suppliers world wide. As you can imagine, this is quite a task. That said, I am truly sorry that on this occasion, this didn't hit the standards we or you should experience.

We want to ensure this was an isolated incident. We are sharing your review with our inventory and customer service teams today to ensure instances like this don't happen in the future. We appreciate your patience and your honest feedback.

Many thanks

Gavin
Customer Services

Rated 5 out of 5 stars
Test Meter Group Ltd logo

Reply from Test Meter Group Ltd

Hi John

Thank you for your feedback!

We're pleased to hear that you were happy with our communication. Keeping our customers informed throughout their order journey is very important to us.

We appreciate your support and look forward to serving you again in the future.

Best regards
Joseph Hancocks
Customer Services Manager

Rated 5 out of 5 stars

Very happy with Test Meter group they…

Very happy with Test Meter group they dispatched my books exceptionally quickly unfortunately the delivery company did not deliver them on time when I rang
Test Meter group they were very apologetic and refunded the delivery charge excellent service would highly recommend and I will use them again

28 May 2026
Test Meter Group Ltd logo

Reply from Test Meter Group Ltd

Hi Peter,

Thank you so much for taking the time to share your experience.

While we're always aiming for a flawless delivery, we know things don't always go perfectly on the road. I'm glad our team was able to step in quickly, make it right, and refund that delivery charge for you.

Your kind words and recommendation mean the world to us, and we look forward to welcoming you back next time!

Gavin
Customer Services

Rated 5 out of 5 stars

Books

I do not wish to write anything

8 June 2026
Test Meter Group Ltd logo

Reply from Test Meter Group Ltd

Hi Nigel,

Thanks for the five star Review. It goes to show that just getting it right doesn't need to be an all out effort, it can just be in the small things that matter.

Look forward to helping you again in the future.

Gavin
Customer Services

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