Pullmans always leave on time and I've never had any setbacks. The drivers are kind. Sometimes the cleaning isn't the best, last time there were crumbs on the seats at the bottom and that's why I didn... See more
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Company details
About Terravision
Written by the company
We provide over 40 transfer services across Europe connecting airports with city centres or tourist destinations of significant interest. Since 2002 Terravision has transported more than 60,000,000 passengers.
Our Loyalty Reward program:
We offer all our users the opportunity to earn points which will result in discounts. Our convenient loyalty program allows you to earn 1 point for every euro spent (€1 = 1 point). By registering on our site you will automatically access our reward system.
| N° of points | Your Reward |
|---|---|
| 25 points | 5% discount |
| 50 points | 10% discount |
| 80 points | 15% discount |
| 100 points | 25% discount |
Once you have collected enough points just log-in to your personal area and redeem the collected points in the form of a promo code.
FAQs - Frequently Asked Questions:
➤ Is the ticket valid for the booked ride only? click here
➤ Can I modify the date/time of travel? click here
➤ The name on the ticket is different from the one of the passenger, is this a problem? click here
➤ Have you booked the wrong route but you still want to use your ticket? click here
Find all the FAQs here
Terravision Airport transfers: frequent, efficient, convenient
Contact info
United Kingdom
- customerservices@terravision.eu
- www.terravision.eu
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Replied to 24% of negative reviews
Typically replies within 1 week
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Cesare drove us to our terravision bus…
Cesare drove us to our terravision bus perfectly. He arrived on time and was really kind. It was so early in the morning and to have the chance to take a terrafast service is highly recommended.

Reply from Terravision
I'm satisfied with Terravision's
I'm satisfied with Terravision's services. I recommend driver Cesare. A safe, professional journey.

Reply from Terravision
Fantastic new service from Terravision
Fantastic new service from Terravision. We were given the VIP treatment from all the staff we met. Front seats were reserved for us on the coach and when we arrived at Termini station our driver Mario was waiting to take us directly to our accommodation in Trastevere. Absolutely transformed getting to the city and took all the worry out of making connections and buying tickets. I definitely recommend using this service. The best thing is that we already have our return journey booked. Many thanks to Mario our super friendly driver and all at Terravision!

Reply from Terravision
Great service
Great service, met when arrived both arriving and departing rome . With definitely use again .
pickup from and to airport are on time
pickup from and to airport are on time. bus not to crowded and price is just right.
Nice company and staff
Nice company and staff. Departures on time. Prices are not always the best in town.
Terrafast- Amazing service
The Terrafast service was amazing! Caesar arrived early and managed to accommodate us really well considering we had two suitcases. The whole experience was very smooth and very welcoming. Thank you Terravision for introducing Terrafast! X

Reply from Terravision
Denied boarding our booked bus.
We booked a bus from Milan Centrale to malpensa airport when we arrived they had sold more tickets than they had seats and despite book in advance we were told we couldn't get on and had to wait half an hour for the next bus which is completely unacceptable. The guy selling tickets was pretty rude to us and blamed us for not turning up earlier despite being on time for the bus
Excellent service
Excellent service, Terrafast was super convenient and safe, Cesare arrived earlier and was ready for me at my hotel, I recommend the service 100%
Thank you!

Reply from Terravision
Great Experience
We had Cesare as our driver (Terra Fast). Everything went well, and he was very helpful and caring.
Service and scheduled times respected
The ground staff and driver were very professional and helpful
Alessandro was great and very friendly…
Alessandro was great and very friendly and welcoming for the transfer from my accommodation to the bus. Grazie!
Next time I'll check with other carriers too.
All good for the first trip (Milan Centrale to Milan Orio Airport), quite punctual. Pretty a mess instead, the second trip (Milan Malpensa) back to Milano centrale.
I opted for the Terravision bus, as it should have been significantly quicker than the Malpensa express. In the end, it was definitely not: a long queue (way longer than competitors') and a lot of misinformation and disorganization: despite having purchased the ticket in advance, arriving 25 minutes before the scheduled departure time, and queuing, I had to wait another 45 minutes before I got on the bus: a first bus left full, but many of us had to wait for an "extra"one not scheduled.
I had purchased that specific time online, and in the end it took me extra wait, with no information provided by the two rude men who were just telling everyone to stay in line, but were no giving information at all. We were not aware of what was going on, what time we would have left or arrived, and why - even if I had purchased the ticket online in advance, they got on the first bus many people who simply arrived at the bench before me but had no ticket. Next time I'll check another carrier, for the same price as their buses were empty.
I just used the terravision transfer…
I just used the terravision transfer service for termini station and it works really well. Cesar was nice and helpful. Thank you!
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