Terravision Reviews 

5,058
TrustScore 4.5 out of 5

4.3

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Rated 5 out of 5 stars

I used the Terrarvision in Rome heading back to the airport. The staff at the terminal were very helpful and patient. I made payment on the day of travel and travelled with Terravision to the air... See more

Rated 5 out of 5 stars

Easy to book, easy to get registred, professionel staff and driver. Passengers who occupied a seat with lugage were promtly corrected, so all could have a seat.

Rated 1 out of 5 stars

Horrible experience and one horrible person working for then at 6 am Monday 10.8 termini Fiumicino Trainline app is not connected to terravision so they start telling u that is another app , and if... See more

Rated 5 out of 5 stars

Mario was very professional and polite. Communication was excellent, and he drove very well. He also spoke a little Spanish, which was helpful.

Company details

  1. Transportation Service
  2. Airport Shuttle Service

About Terravision

Written by the company

Low-Cost, High-Value Airport transfers!

We provide over 40 transfer services across Europe connecting airports with city centres or tourist destinations of significant interest. Since 2002 Terravision has transported more than 60,000,000 passengers.



Our Loyalty Reward program:

We offer all our users the opportunity to earn points which will result in discounts. Our convenient loyalty program allows you to earn 1 point for every euro spent (1 = 1 point). By registering on our site you will automatically access our reward system.

N° of points Your Reward
25 points 5% discount
50 points 10% discount
80 points 15% discount
100 points 25% discount

Once you have collected enough points just log-in to your personal area and redeem the collected points in the form of a promo code.

FAQs - Frequently Asked Questions:

Is the ticket valid for the booked ride only? click here
Can I modify the date/time of travel? click here
The name on the ticket is different from the one of the passenger, is this a problem? click here
Have you booked the wrong route but you still want to use your ticket? click here
Find all the FAQs here


Terravision Airport transfers: frequent, efficient, convenient

Contact info

4.3

Excellent

TrustScore 4.5 out of 5

5K reviews

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Replied to 23% of negative reviews

Typically replies within 1 week

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4.3

All reviews

(5,058)

792 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Excellent service

Excellent service, Terrafast was super convenient and safe, Cesare arrived earlier and was ready for me at my hotel, I recommend the service 100%

Thank you!

27 May 2026
Unprompted review
Terravision logo

Reply from Terravision

Dear Luis,

Thank you very much for your wonderful feedback! We are delighted to hear that you are satisfied with our TerraFast Priority service.
It is especially great to know that Cesare ensured everything was perfectly set up for your arrival, offering a seamless and attentive welcome at your hotel. Our Personal Assistants are committed to making every journey as seamless and welcoming as possible, and we are happy this made a difference to your experience. We will gladly share your kind words with him.

Thank you again for your recommendation! We look forward to welcoming you again soon on Terravision and TerraFast Priority.

Kind regards,
the Terravision Team

Rated 3 out of 5 stars

Next time I'll check with other carriers too.

All good for the first trip (Milan Centrale to Milan Orio Airport), quite punctual. Pretty a mess instead, the second trip (Milan Malpensa) back to Milano centrale.

I opted for the Terravision bus, as it should have been significantly quicker than the Malpensa express. In the end, it was definitely not: a long queue (way longer than competitors') and a lot of misinformation and disorganization: despite having purchased the ticket in advance, arriving 25 minutes before the scheduled departure time, and queuing, I had to wait another 45 minutes before I got on the bus: a first bus left full, but many of us had to wait for an "extra"one not scheduled.

I had purchased that specific time online, and in the end it took me extra wait, with no information provided by the two rude men who were just telling everyone to stay in line, but were no giving information at all. We were not aware of what was going on, what time we would have left or arrived, and why - even if I had purchased the ticket online in advance, they got on the first bus many people who simply arrived at the bench before me but had no ticket. Next time I'll check another carrier, for the same price as their buses were empty.

14 May 2026
Rated 5 out of 5 stars

Very nice service

Very nice service. Usefull if you dont want warry about how to get to bus in time. Employee Mario was even few minutes earlier.

23 May 2026
Unprompted review
Rated 5 out of 5 stars

The best one!

🇮🇹 Il servizio offerto da “Terrafast” funziona alla perfezione. Il personale è cortese, professionale e disponibile. I bus partono e arrivano in orario, sono puliti e funzionali.
Al momento dell’acquisto del biglietto online mi è stata proposta l’aggiunta del servizio “Terrafast” per una modica cifra. Lo consiglio vivamente. Acquistando quest’ultimo, alla fermata scelta vi aspetterà un assistente personale che vi accompagnerà fino al luogo in cui alloggiate a bordo di macchinine elettriche.

🇬🇧 “Terrafast” works really well. Staff is kind, professional and available. Buses arrive and leave on time, and they are clean. Once I had bought the online ticket, an additional service was proposed to me, it is called “Terrafast”, I recommend it to all who might need it. Buying this latter assure you the assistance of a personal concierge who will pick you up at the bus stop to drive you at your accommodation location.

20 May 2026
Unprompted review
Rated 4 out of 5 stars

It was really good

It was really good. The only thing to be improved is the arrival time scheduled. I mean, It would be better to me if they say there is a time range of 15 minutes, since I had to run to take my flight

15 May 2026
Rated 1 out of 5 stars

Was charged EUR 12 for Milano to…

Was charged EUR 12 for Milano to Bergamo Airport even though nowhere online does it talk about an extra EUR 2 charge for buying the ticket in-person rather than online.

17 May 2026
Unprompted review

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