There wasn't enough staff on shift and they were struggling to keep up with customers. It was the summer holidays and every lane was booked so I am unsure why there was 4 very young adults running ev... See more
Company replied
Location
Switch locationSixfields Leisure, Weedon Road, Northampton, NN5 5QL Northampton, GB
•While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Quick treat for the kids. Simple booking process. Staff helpful. A negative was one of the arcade machines-seemingly the traditional penny type where the coins build up and you slide coins onto the... See more
Company replied
We arrived and was quickly processed and assigned a lane. There were lots of alternatives which could accommodate a variety of age groups and interests, great.
Company replied
Three generations of our family had a fantastic night of ten pin bowling and everybody enjoyed their food. What a great night!
Company replied
Company details
Written by the company
Tenpin is one of the UK's biggest bowling and indoor entertainment providers, with over 1000 bowling lanes across 58 venues. Alongside bowling Tenpin offers an unrivalled range of indoor activities including karaoke, escape rooms, laser tag, arcades, interactive darts, pool, table tennis, as well as a fantastic food and drinks menu. From date nights, days or nights out with family, friends or work colleagues, or kids' birthday parties, there's fun for kids big and small in Tenpin. There's incredible value to be found with bowling, karaoke, escape room and laser tag deals available every day of the week. Check out our offers on our website today.
Contact info
Sixfields Leisure, Weedon Road, Northampton, NN5 5QL, Northampton, United Kingdom
- 0333 034 6100
4.0
Great
181 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Expensive even with deal
Expensive even with deal - food had to wait a long time for but had fun
30 January 2026
Reply from Tenpin - Northampton
Hi Joanne, thank you for leaving Tenpin Northampton a rating and review. We appreciate your feedback and we're sorry to hear that you found the cost was high. We're also sorry that the food took a while and we'll ensure your feedback is shared with the correct teams for future improvements to be made. We're glad you had fun overall and we hope to welcome you back again in the future! Best wishes - Rosie
Always love it there
Always love it there, friendly staff, loads of activitys and decent prices
20 January 2026
Reply from Tenpin - Northampton
Hey there, thank you so much for the 5* rating and review of Tenpin Northampton. It's great to hear that you had a lovely time and enjoyed the facilities available. Hope to see you back again for another fun time.
Take care,
Kirsty
Slow check in. Ruined experience
Slow check in. Not enough staff. Multiple issues with alley on first go which led to having to constantly go and get staff who were already stretched far too thin. Ruined the experience for us who had taken our little girl out for bowling for her birthday
27 January 2026
Reply from Tenpin - Northampton
Hi Nova, thank you for taking the time to leave a review of Tenpin Northampton. Your honest feedback is important to us and we are sorry to hear that you were faced with some issues, during your recent visit. Your comments will be passed on to the team for future improvements to be made. We hope that we are able to welcome you back again in the future, for a much better experience.
Take care,
Kirsty
All went smoothly on booking on with…
All went smoothly on booking on with pre paid bowllig
24 January 2026
Reply from Tenpin - Northampton
Hi Carol, thank you for the fantastic 5* rating and review for Tenpin Northampton! We're so pleased to hear that your visit went smoothly and we look forward to seeing you again soon! Best wishes - Adelaide
Rip off
Drinks from the bar were flat. Waiter then knocked drinks over when bringing food to the lane, which were replaced with more flat drinks. Bumper bars didn't work half the time for the kids. We then played pool which for the state of the tables is an absolute rip off. The whole place is filthy and needs a lot of TLC. Overall not a good experience considering the very high prices.
18 January 2026
Reply from Tenpin - Northampton
Hi Greg, thank you for taking the time to leave a review of Tenpin Northampton. We are sorry to hear about your recent experience and that this did not meet the standards we would usually expect. If you would like to discuss this further, please send an email to customer.feedback@tenpin.co.uk, with the subject as 'Review - Northampton'. Once again, we are sorry for the inconvenience caused by this and we do hope to see you again in the future for a much better experience.
Take care,
Kirsty
Been here many times and always pretty…
Been here many times and always pretty decent this time though ohh dear🙁
Probably shouldn’t have booked knowing cobblers were playing but assumed they would be prepared for the away fans..
No where near enough staff on and the ones that was there struggled terribly.
I booked 1 game of bowling with a meal and the meal never came,asked a member of staff if she could help and she said just finish your game then find somewhere to sit and she would bring it over!! It was rammed there was no where to sit I asked her what to do and she just looked bemused! Was I supposed to stand with my sons and eat!we just waited on the lane for our food but in turn held other people up who was waiting for our lane!! Poor
17 January 2026
Reply from Tenpin - Northampton
Hello Nathan. We appreciate you taking the time to share your experience. We're sorry to hear that your recent visit wasn't up to our usual standards due to the unexpected crowds and staffing issues. We'll review your feedback regarding meal service and lane management to improve guest experiences. We do hope to see you again soon for a much smoother visit. Our apologies - Kimberley
Why you should visit tenpin Northampton
Staff were very friendly, lots of activities to do and enjoy, fast service, and atmosphere in general was amazing.
18 January 2026
Reply from Tenpin - Northampton
Hi Callum, thank you for the wonderful 5* rating and review for Tenpin Northampton! We're so pleased to hear that you enjoyed the service and the fun activities we have available. We hope to see you back again soon! Best wishes - Adelaide
Chris
Chris. What a stellar man. Top bloke. Give him a raise.
Made my 21st birthday group very happy!
12 January 2026
Reply from Tenpin - Northampton
Hi Olivia, thanks for leaving Tenpin Northampton a fabulous 5* rating and review! We're happy to hear that a member of our team made your 21st birthday celebration so special! We appreciate your positive feedback, and we will ensure it's shared with the correct team. We look forward to seeing you again in the future! Best Wishes - Rosie
Reply from Tenpin - Northampton
Hi Vasile, thanks for your rating and review for Tenpin Northampton! We're happy to hear you were happy with your visit and we appreciate your positive feedback; thank you for sharing and we look forward to seeing you again in the future! Best wishes - Rosie
Fun experience!
We had our boys 7th bday at Tenpin just last weekend, there was only boys and staff handle them so well, organised and well stocked, our amazing lady Akshaya was ready at all times, serving extra drinks , food and cake, also making shaped ballons, also had a little buggy in the end, my boy and his friends had an amazing bday celebration!! 🎉🎉 Thank you again to amazing staff and especially our hostesses for the day Akshaya ❤️🙌🏻
10 January 2026
Reply from Tenpin - Northampton
Hello there, thank you for leaving us a wonderful 5* review. We are really pleased to hear that your boys had a wonderful time celebrating their birthday with us. We will pass your beautiful comments onto our team. We do hope to see you all again soon! Best Wishes - Kimberley
Reply from Tenpin - Northampton
Hello Rebecca, what a brilliant 5* review of Tenpin Northampton! We are so happy to see you had a great family night out and we can't wait to see you all again soon! Best wishes - Mel
Lanes and equipment need updating
Lanes and equipment need updating, bumpers weren't working. Not a smooth surface to bowl on due to wear and tear. They did move us to a new lane after we queued for ages to complain, however they didn't restart the game. Took the fun out of it.
Also very few staff around to help
5 January 2026
Reply from Tenpin - Northampton
Hi Rachael, thank you for leaving feedback for Tenpin Northampton. We are really sorry to hear you had some issues with your lane when you visited us. If you would like to discuss this further, please email us at customer.feedback@tenpin.co.uk with the subject as 'Review - Northampton'. Please include any other information not already here. Once again, we are really sorry to hear this and we hope you'll give us another chance in the future. Best wishes - Kaylee
Reply from Tenpin - Northampton
Hi Jp, thank you for taking the time to leave a review of Tenpin Northampton. We are sorry to hear that your food was not to the standard we would usually expect. If you would like to discuss this further, please do email us at customer.feedback@tenpin.co.uk, with the subject as 'Review - Northampton'.
Take care,
Kirsty
Good family day out
I haven't been bowling in years but i throughly enjoyed it, my only gripe was when there is a party the music is far too loud and rather off putting, if the music could be limited to the specified lane/ lanes that would be much better
15 December 2025
Reply from Tenpin - Northampton
Hi Mark,
Thank you for your lovely 4* review at Tenpin Northampton! We are delighted you've had such a great time whilst on your recent visit to us, however we are sorry to her you found the music to be too loud, we will ensure this is passed across to the correct team to make any future improvements needed and look forward to welcoming you back again very soon! Best wishes- Steph
Loud music was deafening
Bowling ok , but music deafening on a Sunday morning , happy to get out
21 December 2025
Reply from Tenpin - Northampton
Hi there, thank you for leaving a rating and review for Tenpin. We appreciate your feedback. We're sorry the music's volume impacted your experience. We will ensure this feedback is passed onto the correct teams to review the venues sound levels. We hope to welcome you back again in the future for a better experience! Best Wishes - Rosie
The staff was amazing and very…
The staff was amazing and very supportive and none judgement we had one of our players with additional needs kick of big time didnt judge and support us so if you have a child with additional needs don't fell judge. The lovely young lady that was cleaning was so supportive
16 December 2025
Reply from Tenpin - Northampton
Hello there, thank you for taking your time to leave us an excellent 5* review with such lovely feedback for our team! We will pass your comments on. We do hope to see you again very soon. Many Thanks - Kimberley
Completely inadequate staff and controls
Completely overrun with school children with very little control. Not enough staff to manage a full premises and the few lanes available were not well maintained. Ridiculous queue to be served and after half an hour of waiting for drinks to arrive I queued for 10 minutes to say I hadn’t got them. Just a terrible experience and poor to no controls by management
16 December 2025
Reply from Tenpin - Northampton
Hi Paul, thank you for the review of Tenpin Northampton! We are really sorry to see that just one star has been awarded for your recent visit. Our wait times can be a little longer than we would like during our busier periods such as school holidays and so please accept our apologies. Your feedback is very important to us as this allows us to make improvements for any future visits and we really hope you will still consider visiting us in the future! Best wishes - Mel
Reply from Tenpin - Northampton
Hi Mandy, it is great to see you had a 5* visit to Tenpin Northampton! We are so happy to see you enjoy your visits to us and the atmosphere and we hope it's not too long before we see you again for some more bowling fun! Best wishes - Mel
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.