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Tenpin - Northampton Reviews 

181
TrustScore 4 out of 5

4.0

Sixfields Leisure, Weedon Road, Northampton, NN5 5QL Northampton, GB


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Rated 3 out of 5 stars

There wasn't enough staff on shift and they were struggling to keep up with customers. It was the summer holidays and every lane was booked so I am unsure why there was 4 very young adults running ev... See more

Company replied

Rated 4 out of 5 stars

Quick treat for the kids. Simple booking process. Staff helpful. A negative was one of the arcade machines-seemingly the traditional penny type where the coins build up and you slide coins onto the... See more

Company replied

Rated 4 out of 5 stars

We arrived and was quickly processed and assigned a lane. There were lots of alternatives which could accommodate a variety of age groups and interests, great.

Company replied

Rated 5 out of 5 stars

Three generations of our family had a fantastic night of ten pin bowling and everybody enjoyed their food. What a great night!

Company replied


Company details

  1. Bowling Alley
  2. Bar
  3. Escape Room Center
  4. Laser Tag Center
  5. Leisure Centre
  6. Video Arcade

Written by the company

Tenpin is one of the UK's biggest bowling and indoor entertainment providers, with over 1000 bowling lanes across 58 venues. Alongside bowling Tenpin offers an unrivalled range of indoor activities including karaoke, escape rooms, laser tag, arcades, interactive darts, pool, table tennis, as well as a fantastic food and drinks menu. From date nights, days or nights out with family, friends or work colleagues, or kids' birthday parties, there's fun for kids big and small in Tenpin. There's incredible value to be found with bowling, karaoke, escape room and laser tag deals available every day of the week. Check out our offers on our website today.


Contact info

  • Sixfields Leisure, Weedon Road, Northampton, NN5 5QL, Northampton, United Kingdom

  • 0333 034 6100

4.0

Great

TrustScore 4 out of 5

181 reviews

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4.0

All reviews

(181)

11,437 reviews in the last 12 months

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Rated 3 out of 5 stars

Ok but glad we didn't pay full price

Great time had. Not given 5 stars because the balls/alleys are a little run down (most balls had dents in them so would randomly go off in a different direction. Also, it was busy and we struggled to get the right size balls for everyone. We shared with the people next to us but this meant waiting between turns which wasn't ideal with little ones who get bored easily. The arcades were limited and children upset as brought 2p's to find it was a 10p machine - so more costly. But overall they had a great time which was the main thing.

16 February 2026
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Reply from Tenpin - Northampton

Hi there,

Thank you for your 3* review at Tenpin Northampton! We are very sorry to hear you've not had a great experience whilst on your latest visit to us. We will ensure this is passed across to the correct team to make any future improvements needed. If you would like to email customer.feedback@tenpin.co.uk and they will look into this further for you. Best wishes- Steph

Rated 3 out of 5 stars

It was OK for an hour

The online booking was easy. There were plenty of lanes. The venue is well maintained. Staff were very helpful. However, it was extremely noisy and having to buy a card to put money on it to play arcade games was just awkward. Why use such a system when a debit card will do.

15 February 2026
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Reply from Tenpin - Northampton

Hello, thank you for the review of Tenpin Northampton! We are so pleased to see you found our booking process easy and enjoyed your bowling with us! We take on board all of your feedback which we will be certain to pass on and we do hope you will visit us again soon for some more bowling fun! Best wishes - Mel

Rated 3 out of 5 stars

Was very fun

Was very fun, good variety of balls, fast and good service. Not very clean and screen was broken. Tasty food and drink

17 February 2026
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Reply from Tenpin - Northampton

Hello Alex,
Thank you for taking the time to rate Tenpin Northampton 3 stars. We're glad you had fun and enjoyed the food and service! We appreciate your feedback and will address the cleanliness and screen issues. We hope we get to welcome you back again soon and that your next visit is a 5 star experience. All the best ~ Laura

Rated 5 out of 5 stars

I took my 3 grandchildren aged 13

I took my 3 grandchildren aged 13, 10 and 8. For 2 games and a burger meal. They had a wonderful time and a little play in the arcade after.

18 February 2026
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Reply from Tenpin - Northampton

Hi Debbie, it is great to see you had a great 5* experience with your grandchildren at Tenpin Northampton! We are so pleased you also got to use our fab arcade area as well as the bowling and food and we really hope to see you all again soon for another fun day out! Best wishes - Mel

Rated 5 out of 5 stars

Enjoyable game of bowling all went…

Enjoyable game of bowling all went smoothly thanks

19 February 2026
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Reply from Tenpin - Northampton

Hi Rachel,

Thank you for your fantastic 5* review at Tenpin Northampton! We are delighted you've had such a great time whilst on your recent visit to us and we look forward to welcoming you back again very soon! Best wishes- Steph

Rated 5 out of 5 stars

Had a great time

Had a great time

8 February 2026
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Reply from Tenpin - Northampton

Hello Cynthia,
Thank you for taking the time to rate Tenpin Northampton 5 stars. We are delighted with this rating and that you had a great time at our venue. We look forward to welcoming you back again soon. All the best ~ Laura

Rated 3 out of 5 stars

We had booked a time i had children…

We had booked a time i had children with learning disabilities and had to wait half an hour as they say get there 15 before we couldn't get on the lane till 15 min after.

7 February 2026
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Reply from Tenpin - Northampton

Hi Tanya, thanks for leaving a rating and review for Tenpin Northampton!
We regret that the delay impacted your experience, especially with the children. We appreciate you bringing this to our attention, and we will review our booking process and ensure this is passed onto the correct teams for future improvements to be made. We hope to welcome you back again in the future! Best wishes - Rosie

Rated 2 out of 5 stars

Overall the experience was not good

Overall the experience was not good. The place had far too many people that your employees could cater for. This left people being sent to the wrong queues for drinks and bowling.

7 February 2026
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Reply from Tenpin - Northampton

Hi Max, thanks for leaving a rating and review for Tenpin Northampton! We appreciate you taking the time to share your experience. We are sorry that the volumes impacted the service you received and led to confusion. We will review our processes to improve our customer experience in the future. We hope to welcome you back again soon! Best wishes - Rosie

Rated 5 out of 5 stars

Fun with family

Being with family, having fun.
Friendly staff. Only a little wait to book in.
Lane we were on was 2 cups from previous players. Toilets very clean.

8 February 2026
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Reply from Tenpin - Northampton

Hi there, thank you for taking the time to review Tenpin Northampton! We're delighted to hear that you had a fun visit with your family, and we can't wait to see you back again soon for another great time! Best wishes - Adelaide

Rated 5 out of 5 stars

The lighting is sooo fab

The lighting is sooo fab! All the various colours are wonderful backdrops for photos.
The staff were well organized with the booking, food and service.
Thanks Tenpin!!

12 February 2026
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Reply from Tenpin - Northampton

Hi there, thank you for leaving Tenpin Northampton a stunning 5* rating. We are thrilled to hear you enjoyed our lighting and backdrops for photos and that our staff had a positive impact on your visit. We look forward to welcoming you back in the future! Best wishes - Kaylee

Rated 5 out of 5 stars

Inexpensive and fun way to exercise

Fun and very reasonably priced as a half price Tuesday deal. Lane was ready on our arrival and staff were friendly and helpful. Post games we really enjoyed the arcade games too! Definitely making a return visit soon.

10 February 2026
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Reply from Tenpin - Northampton

Hello, Thank you for taking your time to leave us an amazing 5* review. We are really pleased to hear that you had a great time and had lots of fun during your recent visit. We do hope to see you all again very soon. Many Thanks - Kimberley

Rated 5 out of 5 stars

Great atmosphere attentive staff and…

Great atmosphere attentive staff and food was lovely and fresh

3 February 2026
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Reply from Tenpin - Northampton

Hello Jess, We're happy you had such a positive experience with us! It's great to hear you enjoyed the food, atmosphere and attentive team. Thanks for the 5 stars! We do hope to see you again soon. Many Thanks - Kimberley

Rated 3 out of 5 stars

Venue ok, bowling balls damaged

The venue is fine but my frustration is always the condition of the bowling balls. They’re so badly damaged that it’s more about luck than skill whether you knock any pins down

17 January 2026
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Reply from Tenpin - Northampton

Hi Chris.
We appreciate your feedback. We're sorry the bowling ball conditions affected your experience. We'll review their maintenance to ensure better play. Thanks for bringing this to our attention. Best wishes - Clare

Rated 4 out of 5 stars

Good visit

The service and staffing levels were much better than previous visits. The service was very quick and friendly. We were set up and ready to play quickly. The food and drink were good and delivered quickly. Great place for a game of TenPin.

30 January 2026
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Reply from Tenpin - Northampton

Hello
We appreciate you taking the time to share your feedback. We're happy to hear that you experienced improved service and staffing levels during your recent visit. It's great to know that you enjoyed the quick and friendly service. Hope to see you soon. Best wishes - Clare

Rated 5 out of 5 stars

Was nice and lovelly

Was nice and lovelly, we like a lot

3 January 2026
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Reply from Tenpin - Northampton

Hi David, what a wonderful 5* review of Tenpin Northampton! We are so happy to hear you had a lovely time and we can't wait to see you again soon! Best wishes - Mel

Rated 3 out of 5 stars

Great bowling but cleanliness needs work

Bowling is great but far too long wait to be served and whole venue very messy and unclean with numerous tables needing clearing.

1 February 2026
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Reply from Tenpin - Northampton

Hi Ashley, thank you for your review of Tenpin Northampton! We are pleased to hear you had fun bowling but we are sorry to hear there was a long wait and some table needed clearing! Please be assured all feedback will be forwarded to the correct team to ensure future improvements and we hope to welcome you back again soon! Best wishes - Mel

Rated 1 out of 5 stars

Our experience seemed to go from bad to worse

Our experience seemed to go from bad to worse. The lane kept breaking and not sending the balls back up to us or clearing the lane, these incidents took between 20-30 minutes to rectify the issue. The kids were getting bored and irritable. After 3 times they moved lanes. The next lane we went to had an issue with clearing the pins and balls too. We decided to distract the kids with food, my daughter ordered cheesy chips. Her chips came with no cheese on and then after another 10 minutes they brought out the same chips that were now cold with some cheese on. This on top of all the other issues just made things worse. We were offered to return another time for a free game which we rejected because we didn’t want to waste our time going back there.

1 February 2026
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Reply from Tenpin - Northampton

Hello, thank you for taking the time to leave a review of Tenpin Northampton! We are really disappointed to hear that your recent visit was not enjoyable and we appreciate your feedback making us aware. If you would like to discuss your visit further, please email us at customer.feedback@tenpin.co.uk with the subject as 'Review - Northampton' In the meantime, we do hope you will give us another chance and we hope to welcome you back soon! Best wishes - Mel

Rated 1 out of 5 stars

We had to finish early due to my son…

We had to finish early due to my son being poorly which is such a shame both boys were upset

1 February 2026
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Reply from Tenpin - Northampton

Hi Kerry, thank you for the review of Tenpin Northampton! We are very sorry to hear that you son became unwell and you had to leave early! We do hope you will still be able to visit us again soon and if you would like to discuss your visit further and reason for leaving early please email us at customer.feedback@tenpin.co.uk. Best wishes - Mel

Rated 3 out of 5 stars

Took ages for the food

Took ages for the food
Lots of queues to check in and one member of staff doing it

31 January 2026
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Reply from Tenpin - Northampton

Hi Joanne, thank you for taking the time to leave a review of Tenpin Northampton! We very sorry to hear of the long wait to check in and for your food order! Your feedback is very important to us and so please be assured all will be sent to the team to ensure improvements are made! In the meantime, we do hope this will not stop you from visiting us in the future and we look forward to welcoming you back! Best wishes - Mel

Rated 5 out of 5 stars

Yeah bowling

27 January 2026
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Reply from Tenpin - Northampton

Hi Lewis
We are pleased to hear that you enjoyed the bowling and hope to see you back soon for some more fun. We appreciate the feedback. Best wishes - Clare

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