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Tenpin - Cambridge Reviews 

218
TrustScore 3.5 out of 5

3.6

Cambridge Leisure Park, Clifton Way, Cambridge, CB1 7DY Cambridge, GB


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See what reviewers are saying

Rated 4 out of 5 stars

I love going to Tenpin and I always have a great time. The only thing that marks it down was when I went with friends the other night, our bowling lane malfunctioned twice and due to what I assume is... See more

Company replied

Rated 3 out of 5 stars

Really sad to see the pins are now on strings which really changes the bowling experience (and not for the better) Appeared understaffed as long waits for food and drinks whether ordered on the app... See more

Company replied

Rated 4 out of 5 stars

Tenpin is great. It's what you expect. The only reason it got 4 stars was because there are never enough smaller balls or they are all xsmall finger holes. Otherwise it's a good trip out and usually... See more

Company replied

Rated 5 out of 5 stars

Our original lane only had one bumper working but a member of staff quickly switched our lane after informing them. We got 2 games for £30 for 3 people which I thought was good value. Good selection o... See more

Company replied


Company details

  1. Bowling Alley
  2. Bar
  3. Escape Room Center
  4. Laser Tag Center
  5. Leisure Centre
  6. Video Arcade

Written by the company

Tenpin Cambridge is at Cambridge Leisure Park on Clifton Way, easy reach from the city centre, Cherry Hinton and Romsey — close enough to cycle, easy enough to drive. With 28 bowling lanes and lane lighting effects, there’s room for everyone from fresher socials to family Sundays. Students especially welcome. And it’s not just bowling. We’ve got private karaoke rooms, pool tables, air hockey and a full arcade to keep things going all night. Hungry? Our kitchen serves burgers, loaded fries and pizzas, with a fully licensed bar pouring cocktails and pints while Sky Sports and TNT play live. Family days out, birthday parties, student nights, work socials, cheap weekday bowling deals — fun for kids big and small. Bowling in Cambridge, sorted.


Contact info

  • Cambridge Leisure Park, Clifton Way, Cambridge, CB1 7DY, Cambridge, United Kingdom

  • 0333 034 6100

3.6

Average

TrustScore 3.5 out of 5

218 reviews

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3.6

All reviews

(218)

11,437 reviews in the last 12 months

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Rated 5 out of 5 stars

Quite an eventful night.

I made multiple strikes and ended up winning, easy. Then I hit the arcades and won, easy.

Quite an eventful night.

25 March 2026
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Reply from Tenpin - Cambridge

Hi there, thank you the amazing 5* review for Tenpin Cambridge! We're so pleased to hear that you had an eventful night and that you enjoyed the bowling and arcades. We can't wait to see you back again soon for more bowling fun! Best wishes - Adelaide

Rated 5 out of 5 stars

The staff was really great and helped…

The staff was really great and helped me as I am a regular customer love bowling was given a voucher for 2 for 1 game offer for my next visit lots to do arcades snooker karaoke rooms too

25 March 2026
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Reply from Tenpin - Cambridge

Hi there
We're delighted you enjoyed your visit and that our team was helpful. It's great you appreciate the bowling and other activities. Thank you for your positive feedback and 5-star rating! Best wishes - Clare

Rated 4 out of 5 stars

Friendly and attentive staff. Check their website for promotions to save money.

We have some friends visiting and decided last minute going bowling. At the place, we realised that it was much more expensive that we expected and decided to cancel it. However, the staff who attended us, gave us some advice and suggested to booking it online (despite we were already at the location) and apply for the online discount.
So we played two games, order some drinks and food and we had a great and funny afternoon.
We are grateful to the staff. They were also very friendly and attentive. The installations are great, the music is not too loud and allow conversation. The lanes seats are comfortable. There are good combinations of food and drinks when booking to save money.
My advice is to check previously on their website and ensure that you book with some of the deals, otherwise is expensive.

29 January 2026
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Reply from Tenpin - Cambridge

Hello there. We're glad you enjoyed your visit and appreciate you sharing your recent experience at our Tenpin in Cambridge. We're happy to hear that our staff was helpful in finding a way for you to enjoy bowling with your friends, and that you found the atmosphere to your liking. Thank you for the recommendation to check our website for deals! - Many Thanks - Kimberley

Rated 4 out of 5 stars

Great games

Booked a couple of games here.... we had children and pensioners in our group! Lanes were clean and ready, easy to check in and play. Staff were friendly and helpful. Perhaps music a little loud but we enjoyed our games.

25 March 2026
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Reply from Tenpin - Cambridge

Hi Abi, thank you for leaving Tenpin Cambridge a lovely 4* rating! We're glad you enjoyed your games with your group! We appreciate your feedback regarding the music volume and are happy that our lanes and staff met your expectations. Thanks for your review and we hope to see you again soon! Best wishes - Rosie

Rated 4 out of 5 stars

Good experience regular visitor,

Good experience regular visitor,

25 March 2026
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Reply from Tenpin - Cambridge

Hi Kev, thank you for leaving Tenpin Cambridge a rating! We greatly appreciate your 4-star rating and are so glad you regularly enjoy your visits with us. Thank you for your continued patronage! We look forward to seeing you again soon! Best wishes - Rosie

Rated 4 out of 5 stars

Lovely staff

Lovely staff
Quick and easy to play bowling
The food was pretty terrible though.

25 March 2026
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Reply from Tenpin - Cambridge

Hi Beth
We're glad you enjoyed the bowling and our staff! We appreciate your feedback and will work on improving our food quality. Thanks for your review. Best wishes - Clare

Rated 5 out of 5 stars

Very good Welcom and always up to assist

Very good Welcom and always up to assist

25 March 2026
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Reply from Tenpin - Cambridge

Hi there, thank you for the 5* review for Tenpin Cambridge! It's great to hear that you enjoyed your visit and the service from our team. We hope to see you again soon! Best wishes- Adelaide

Rated 5 out of 5 stars

It was a wonderful experience working…

It was a wonderful experience with children in a very warm and family-friendly atmosphere.

22 March 2026
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Reply from Tenpin - Cambridge

Hi Deepa, thank you for the excellent 5* rating! It's lovely to hear that you had a great experience with your family, and we look forward to welcoming you back again soon! Best wishes - Adelaide

Rated 4 out of 5 stars

Great bowing, very long wait for the food.

Bowing experience was as expected.
Barriers broken, did mention to the staff and they said it’s been like to for months.
Service was good, yet the food took absolutely ages and for food that simply goes in the fat fryer, an hour was too long. For bowling, yes it’s good, maybe pass on ordering food.

15 March 2026
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Reply from Tenpin - Cambridge

Hi Alexander, thank you for the 4* review for Tenpin Cambridge! We're glad that you enjoyed the bowling but are sorry to hear that there had been issues with the bumpers and that there was a long wait time for the food to arrive. We will ensure your feedback is passed on to be looked into and for future improvements to be made. We hope to see you again soon! Best wishes - Adelaide

Rated 3 out of 5 stars

The bowling itself

The bowling itself, great fun. The boys loved the arcade too. The only downside was the boy/gents toilet was just a disgrace. With such a high volume of guests including children they need hourly checks. This will obviously increase the price of bowling.

14 March 2026
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Reply from Tenpin - Cambridge

Hi there
We're glad the boys enjoyed bowling and the arcade. We appreciate your feedback regarding the gents toilets condition. We will address this with our team to ensure more frequent checks are conducted. Best wishes - Clare

Rated 3 out of 5 stars

Music way too loud

Very clean, fast drinks. But music was way too loud! We had to keep shouting at each other, gave up talking, even about the game. Bowling used to be a lovely sociable night out...now its a night club.

15 March 2026
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Reply from Tenpin - Cambridge

We appreciate your feedback. We're glad you found our venue clean and the drinks fast. We're sorry the music's volume impacted your enjoyment; we'll be sure to review this to improve the atmosphere. Best wishes - Clare

Rated 5 out of 5 stars

Staff were very helpful

Staff were very helpful. My son enjoyed celebrating his birthday with his friends there. Thank you!

8 March 2026
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Reply from Tenpin - Cambridge

Hi Rowena, thank you for the lovely 5* review! We're so pleased to hear that you had a great birthday celebration for your son and we will be sure to pass on your kind feedback to our team. We hope to see you back again soon! Best wishes - Adelaide

Rated 4 out of 5 stars

Bowling was good the food was awful

Bowling was good the food was awful

8 March 2026
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Reply from Tenpin - Cambridge

Hi Colin, thank you for the 4* review of Tenpin Cambridge! We are really pleased to see you had a fab time bowling but we are sorry to hear that your food was not served at our usual high standard! Please be assured your feedback will be sent back to the team so that improvements can be made and we do hope you will still consider visiting us in the future! Best wishes - Mel

Rated 4 out of 5 stars

Fun bowling experience

We always enjoy bowling here as a family. The place is vibrant and the bowling is always a fun experience, though we find it can be difficult sometimes to find a ball of the right weight for all members of the group. It’s never a huge problem and is probably because the place is always busy. Parking is available at the multistorey close by and there are some lovely restaurants in the leisure park. Staff are occasionally a little slow to serve at the bar but they try hard and it seems to be an under-staffing problem at times. Having the pool tables and arcades is a great addition and makes a really fun day out. The arcades are now all cashless which makes things simpler.

1 March 2026
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Reply from Tenpin - Cambridge

Hello there, thanks for your 4* review. We value your feedback and are thrilled that you find it to be a fun experience and enjoy our facilities. We appreciate your comments on the staff. We're always improving our service, so we'll pass this onto the team to ensure we do better next time. Best wishes, Jade

Rated 3 out of 5 stars

Bowling

Bowling in general was brilliant but service from staff was slow and took a long time for just getting drinks, we waited over 40mins for our preorder drinks

26 February 2026
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Reply from Tenpin - Cambridge

Hi, thank you for taking the time to leave a review of Tenpin Cambridge. We are pleased to hear you had a fun time bowling, despite waiting longer than usual for drinks. Your feedback is important to us and we will ensure this is passed on to the correct team for future improvements.
Take care,
Kirsty

Rated 5 out of 5 stars

We had a lot of fun

We had a lot of fun, the staff were great , no downside!!!

1 March 2026
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Reply from Tenpin - Cambridge

Hi Christopher, thank you so much for the 5* rating of Tenpin Cambridge. We are thrilled to hear that you had a fun time and enjoyed your visit. Hope to see you back soon.
Take care,
Kirsty

Rated 5 out of 5 stars

Ten out of Tenpin

Wonderful staff, great service, excellent experience had by my daughter and me. Have been loads of times before and will visit again soon.

20 February 2026
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Reply from Tenpin - Cambridge

Hi Jamie
We're happy to hear that you and your daughter had such an excellent experience with our wonderful staff and great service. We appreciate your continued visits and look forward to welcoming you back again soon! Best wishes - Clare

Rated 1 out of 5 stars

Bowling alley is looking so untidy and…

Bowling alley is looking so untidy and staff look like they have just dragged themselves out of bed!
Couldn’t get bowling screen to work when arrived so had to go and find someone.
Then decided to play on arcades as we left and paid to use some of the games but they didn’t work, tried to get money back but kept being pushed from pillar to post and gave up in the end.
Expensive bowling alley frankly which doesn’t have anything going for it that warrants that price other than it’s the only one in Cambridge!!!
Shame as we went for our daughters birthday so kind of spoilt her day.

22 February 2026
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Reply from Tenpin - Cambridge

We appreciate you taking the time to share your experience. We're sorry to hear that the alley's condition and service impacted your daughter's birthday. If you would like to discuss your visit, please send an email to customer.feedback@tenpin.co.uk. Please use the subject "Review - Cambridge" and provide a few details. We can then reach out to you directly, Best wishes - Clare

Rated 4 out of 5 stars

Almost 5 stars

This would have been 5 stars if it hadn't taken nearly 20 minutes - and 2 people from separate lanes reporting the problem - to unblock the balls at the pin end on the lanes

25 February 2026
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Reply from Tenpin - Cambridge

Hello. We appreciate you bringing the pin-end issues to our attention. We're sorry the delays impacted your experience and that it took so long to resolve. We'll investigate this to prevent future occurrences. Thanks for your feedback. We do hope to see you again soon. Many Thanks - Kimberley

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