The Telegraph Reviews 

Terrible, not even an email to say my subscription would be renewing, then a whopping charge for the whole year.

Ridiculously hard to cancel. I've been a subscriber for five years but I can't go through the hassle of calling them every 12-months to haggle the price down.

Every time it renews they try and charge me some absurd amount - £149 most recently. If you call you can usually negotiate it down to something between £30 - 50.

However, I really can't be bothered doing this anymore so have just decided to cancel.

You will call and be met by some incredibly pushy salesman, who'll constantly try and offer you a new price to stay.

They're essentially trying to rip-off loyal customers and I'm not willing to go through their farcical process anymore.

Not so much a newspaper more a sort of Dignitas for moribund journalists.

Completely bias, bought and paid for by the israeli government.

Impossible to cancel a recurring US subscription after teaser period, apparently by design. Email notifying you of imminent renewal is from a do not reply email address and the online cancellation process results in a technical error message regardless of which platform or browser you use over multiple days. Only telephone number given is a UK number with reports of lengthy hold times. I’ve been the victim of “roach motel”subscriptions before but the Daily Telegraph really takes the cake. This practice is bordering on fraud.

Worst customer service ever!! Have to call up to cancel - on the live chat the person took forever to respond and then left the chat. When I called up, I just heard background noise for ages, someone spoke to me for 2 minutes and just hung up too!!! What a joke!! It’s like they’re trying to scam me so that I can’t unsubscribe

what a traitor to our royal family. no better than Harry himself. if you think the Royals should "welcome him back because that's what families do" . NO THEY DONT. I don't know what fairytale world Eleanor mills lives in but she could do well to remember what that famous Kipling said . the leopard can't change its spots. think again.
I won't be buying this paper again.

Signed up for a 'free trial' of their puzzles at some point... don't even remember doing it. Can't have played it more than once and stupidly forgot to cancel the trial. Been charged £50 for a year. Cancelled it now (a month too late!), went through loads of 'Offers to stay' that took it down to as little as £5 for a year. Feel royally mugged off by the Telegraph. not impressed, and would not recommend

UPDATE
The Telegraph were so desperate for Readers, they begged me to come back. Fair enough. Some articles are good. Yet, I immediately discovered that I'm not allowed to post comments – because I don't pass their "Tory Supporter" censorship rules. FO, Telegraph. Hopefully, like the rest of the MSM, you'll soon be a bad memory.

Don't trust their Readers' Comments section. If you're not 'on message' your comments will be deleted and, eventually, you'll receive a permanent ban. This is "free speech" Telegraph style.

They do have some good articles and, recently, have done some good investigative journalism. But, never forget, they're still part of the MSM and don't practice what they preach on free speech.

If you subscribe you should cancel soon and they’ll offer you it for almost free so they can keep feeding you their pro war propaganda and substandard journalism which is mainly their own writers having a real life experience and being shocked by it. Even almost free I had to give it up

A good newspaper ruined by a subscription method that is verging on the fraudulent. You can't cancel auto-renewal online, so I had to go through an inquisition by phone to cancel it. Having seen other comments about the Telegraph's access to bank accounts despite cancellation, I have turned off the pre-authorisation (direct debit) on Paypal.

Following my initial negative experience with an unexpected €19.99 subscription charge, I was contacted directly by Freddie Hextall from The Telegraph Subscriptions Team, who handled the situation with professionalism and clarity.

While I was initially frustrated by the lack of upfront communication and difficulty finding contact information, I appreciate that Freddie not only cancelled the subscription immediately but also issued a partial refund as a goodwill gesture, even though it was technically outside the standard refund window.

He also took the time to explain how the subscription was initiated, outlined the billing structure transparently, and acknowledged my feedback about the website's contact process — which I hope will lead to genuine improvements.

This level of personalised follow-up and accountability goes a long way in rebuilding trust. I want to thank Freddie and the team for their swift and respectful resolution of the matter.

I was charged €19.99 by Telegraph Media Group for a subscription I never knowingly signed up for. There was no warning, no prior notice, and certainly no clear consent on my part.

What makes it worse is the deliberate lack of transparency — trying to find an email address or a way to contact customer service on their website is like going in circles. It’s clearly designed to frustrate you into giving up, which is exactly what happened to me.

This kind of silent charging without consent and opaque cancellation process is deeply unethical. I expected more from a reputable media outlet — not to be tricked into recurring payments with no easy way out.

Avoid.

Hate the paywall

Zionist agenda has taken over thé Telegraph

Last year, I paid about 30 pounds for the annual Telegraph subscription. This year, it ballooned to 199 pounds. It automatically renewed to that amount, without any email letting me know this would happen. The paper gives a phone number for support, but being overseas this doesn't help me at all. They don't even offer an email. Be very, very careful with these auto renewals; if this isn't fixed to a reasonable rate I will cancel the subscription. Also know I've been a subscriber for a few years now; it's interesting how they treat their customers.

The Newspaper is ok, as expected, but cancelling a subscription was difficult, and even when it showed as cancelled they tried to debit my account. Fortunately I had not only cancelled but blocked further payments to The Telegraph.

Scamming on subscription, there is no way to cancel it, though they are easily sign you up promising cancel any time.

A very facist and racist newspaper. Boycott

Be careful about the £25 for free offer. IIt is an auto renewing offer which they say 'can be cancelled at any time'. Unlike the majority of non-scammy companies, they don't let you manage the auto-renew setting in your account settings on the website or app. They instead direct you to make a phone call that is only possible during work hours. So now you have to remember to do it during a holiday period. I was also told on the phone that the auto renew was turned off. I checked a few weeks later and it hadn't been. I phoned up and cancelled rather than support this kind of behaviour.

Would you please introduce a way of looking up comments one has made on the app. It’s ridiculous that you have to keep an article open or go back to an article and scroll for hours to see a conversation thread. It’s 2025. Just get it done. Provide comments history and a way to organise them that is logical and simple to navigate.

And it’s all well and good asking for a subscriber number below - useless if you don’t include that under my account on the app. Get some new tech people in for goodness sake.