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TAXIBOX Reviews 

4,464
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Considering 1,497 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently mention that scheduling a drop-off, arranging pick-ups, and managing dates online is completely seamless, smooth, and stress-free. People deeply appreciate how simple the overall storage process is when organizing temporary storage during home moves or major renovations. Reviewers consistently highlight the incredibly friendly, helpful, and efficient support provided by all the delivery personnel involved. Consumers are also very impressed by how safely and precisely the drivers manage to place the heavy boxes even in tight spaces. Satisfied customers frequently state that they would gladly recommend this reliable storage service to others for any future moving needs.

What people talk about most

Staff

Consumers find staff to be exceptionally helpful, professional, and friendly throughout the entire process.... See more

Service

Reviewers highlight positive aspects of service, consistently praising the friendly, prompt, and efficient... See more

Delivery service

Clients share positive opinions on delivery service, highlighting efficient and punctual drop-offs. Reviewers... See more

User experience

Reviewers express high satisfaction and appreciation regarding their user experience. Consumers consistently... See more

Customer service

People report positive experiences with customer service, highlighting seamless interactions and dedicated... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Awesome experience from start to finish. Great communication, great product, great service, friendly staff. Kris was super quick and efficient and very helpful with placement. H'asta luego amiga.... See more

Rated 5 out of 5 stars

TaxiBox is AWESOME ! this is the second time ive used taxi box - the first was moving from Perth to Brisbane - that was so easy and quite affordable , this - move was within Brisbane and it was so... See more

Rated 5 out of 5 stars

How seriously, nice and decent Jeremy is from the Reservoir/Coburg store. I'm a techtard, and Jeremy has been so patient, helpful and worked with me until i had a solution to my app issue, which was p... See more


Company details

  1. Self-Storage Facility
  2. Moving and Storage Service
  3. Storage Facility
  4. Warehouse

About TAXIBOX

Written by the company


Taxibox

About us


Mobile Storage | On-Site Storage | Cool Storage | Moving Interstate | Packing Supplies



TAXIBOX

Written by the company

Storage that moves? That's nuts.
Melbourne. Sydney. Brisbane. Gold Coast. Adelaide. Perth.

Contact info

4.9

Excellent

TrustScore 5 out of 5

4K reviews

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4.9

All reviews

(4,464)

1,500 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Feedback on Corey and office staff

Corey delivered two taxi boxes. Corey is lovely, pleasant and friendly. As far as the office staff are concerned I will withhold my dealings and sharing information as I don’t want to say something and regret it. The lady that booked the 2 taxi boxes to be delivered in kalkallo, some emotional intelligence goes a long way when dealing with customers, also I was lied to that the boxes would be on trailers that didn’t happen and I could have them overnight. When I tried to explain my situation she stood her ground, she didn’t listen to understand. The rest I prefer to withhold. As it is now the probability of using taxi boxes again, probably not.

12 August 2026
Rated 5 out of 5 stars

Frank and taxibox are moving legends.

Frank and taxibox deserve to be known as legends in the self removal business. The value for money, communication and self help tools are incredible. The entire process just so easy, they deliver and pick up on time. Frank in Melbourne is an absolute hero, a massive smile even when negotiating the busiest of streets and tightest of driveways. ‘It’s like a freeway to me’ he kept telling me, and it seemed like it was. I can’t recommend highly enough, and would give 6 stars if I could. Thanks Frank and taxibox.

12 August 2026
Unprompted review
Rated 5 out of 5 stars

SUPER IMPRESSED!!

SUPER IMPRESSED!!! This is good old fashioned customer service. Professional, friendly, on time, able to be reached by phone. I changed my mind twice and they accommodated and made my life super easy. It’s also extremely affordable. 10/10 from me. Thank you!

11 August 2026
Rated 5 out of 5 stars

Incredible service from Frank

Incredible service from Frank. He was on time, so lovely, delivered the boxes so fast and put them all in a great spot easy for us to gain access to them. Highly recommend!!

12 August 2026
Unprompted review
Rated 5 out of 5 stars

Fabulous idea!

Fabulous idea!
I was concerned my things would grow mould during all the rain but it didn't happen thank goodness.
They answer the phone speak to you human to human don't keep you waiting a very organised business with charming people. Most impressed.
Thankyou thankyou as so many businesses are hopeless today.
Keep up the great work.

11 August 2026
Unprompted review
Rated 5 out of 5 stars

Frank is a legend!

This is the 2nd time Frank has delivered a Taxibox to us in the last couple of years. What an absolute legend. No fuss, easy to deal with and just a great bloke!
Highly recommend Taxibox as a service, it’s quick, easy and stress free!

10 August 2026
Unprompted review
Rated 5 out of 5 stars

Excellent..

Excellent... from start to finish 😃 Lucas was super friendly and very professional.

8 August 2026
Unprompted review

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