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TAXIBOX Reviews 

4,451
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Considering 1,497 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently mention that scheduling a drop-off, arranging pick-ups, and managing dates online is completely seamless, smooth, and stress-free. People deeply appreciate how simple the overall storage process is when organizing temporary storage during home moves or major renovations. Reviewers consistently highlight the incredibly friendly, helpful, and efficient support provided by all the delivery personnel involved. Consumers are also very impressed by how safely and precisely the drivers manage to place the heavy boxes even in tight spaces. Satisfied customers frequently state that they would gladly recommend this reliable storage service to others for any future moving needs.

What people talk about most

Staff

Consumers find staff to be exceptionally helpful, professional, and friendly throughout the entire process.... See more

Service

Reviewers highlight positive aspects of service, consistently praising the friendly, prompt, and efficient... See more

Delivery service

Clients share positive opinions on delivery service, highlighting efficient and punctual drop-offs. Reviewers... See more

User experience

Reviewers express high satisfaction and appreciation regarding their user experience. Consumers consistently... See more

Customer service

People report positive experiences with customer service, highlighting seamless interactions and dedicated... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Awesome experience from start to finish. Great communication, great product, great service, friendly staff. Kris was super quick and efficient and very helpful with placement. H'asta luego amiga.... See more

Rated 5 out of 5 stars

TaxiBox is AWESOME ! this is the second time ive used taxi box - the first was moving from Perth to Brisbane - that was so easy and quite affordable , this - move was within Brisbane and it was so... See more

Rated 5 out of 5 stars

How seriously, nice and decent Jeremy is from the Reservoir/Coburg store. I'm a techtard, and Jeremy has been so patient, helpful and worked with me until i had a solution to my app issue, which was p... See more


Company details

  1. Self-Storage Facility
  2. Moving and Storage Service
  3. Storage Facility
  4. Warehouse

About TAXIBOX

Written by the company


Taxibox

About us


Mobile Storage | On-Site Storage | Cool Storage | Moving Interstate | Packing Supplies



TAXIBOX

Written by the company

Storage that moves? That's nuts.
Melbourne. Sydney. Brisbane. Gold Coast. Adelaide. Perth.

Contact info

4.9

Excellent

TrustScore 5 out of 5

4K reviews

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4.9

All reviews

(4,451)

1,481 reviews in the last 12 months

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Rated 5 out of 5 stars

Exceeded expectations. Dana is a gold star

From start to finish it exceeded my expertstions. I was a little worried about the final delivery as parking was an issue but Dana went above and beyond to make sure I was able to empty my box in a short timely manner. I can’t thank Dana and the crew enough. Dana is worth his weight in gold and I couldn’t have emptied it without his help.

13 August 2026
Rated 4 out of 5 stars

The eoverall experience when booking with Taxi Box…

The experience when booking was straight forwards, however ran into some difficulties when the box was too heavy after being advised that it was ok. The staff helped me get the contents into a second box and shipped it to my home state. Frank was extremely helpful and accommodating when dropping off the Boxes, real assest to the business 👍

13 August 2026
Unprompted review
Rated 5 out of 5 stars

Super-efficient delivery, thanks to Frank!

My TaxiBox was delivered super-efficiently by their driver Frank - who was a total legend. He was on time and negotiated the narrow driveway with ease and dropped it exactly where I needed it to go.
Highly recommend using TaxiBox for your next move and if you get Frank assigned to your delivery you can guarantee it will be super-easy!

13 August 2026
Rated 5 out of 5 stars

Incredible service, blown away

I was pretty blown away by the service and ease of the taxi box service.
I’ve never used it before and certainly did not expect for it to be as seamless as it was. The communication upfront was amazing, text correspondence related to location and my potential concern of access difficult was responded to almost immediately. They eased my concerns and on the day of delivery, I was genuinely shocked and the level of professionalism, ease and skill of the driver. He navigated a difficult tight street and steep gutters with such ease. Nothing was too difficult for him.
I then wasn’t at the property when it was collected but received text messages informing me of timing and then confirming it had been collected, no dramas what so ever.
I have bragged to anyone that will listen since that first delivery of the box, about how impressive it all was.
Thank you so much for making it a stress free experience! Keep up the solid work!

7 August 2026
Rated 3 out of 5 stars

AN EXERCISE IN FUTILITY

The delivery process was simple however I was not informed prior to packing belongings into taxibox that full taxiboxes could not me relocated. So really the name "taxibox" is misleading this caused me a great deal of extra time & effort as I was moving house loaded the taxibox thinking that at least the garage contents would be ready to go when I found a new property, but No, I had to unload the thing again & move contents myself. So while the delivery was excellent & the concept appeared good and convenient it was a costly waste of time as it was not actually a "taxi" it was just a storage container.

12 August 2026
Rated 5 out of 5 stars

Feedback on Corey and office staff

Corey delivered two taxi boxes. Corey is lovely, pleasant and friendly. As far as the office staff are concerned I will withhold my dealings and sharing information as I don’t want to say something and regret it. The lady that booked the 2 taxi boxes to be delivered in kalkallo, some emotional intelligence goes a long way when dealing with customers, also I was lied to that the boxes would be on trailers that didn’t happen and I could have them overnight. When I tried to explain my situation she stood her ground, she didn’t listen to understand. The rest I prefer to withhold. As it is now the probability of using taxi boxes again, probably not.

12 August 2026
Rated 5 out of 5 stars

Frank and taxibox are moving legends.

Frank and taxibox deserve to be known as legends in the self removal business. The value for money, communication and self help tools are incredible. The entire process just so easy, they deliver and pick up on time. Frank in Melbourne is an absolute hero, a massive smile even when negotiating the busiest of streets and tightest of driveways. ‘It’s like a freeway to me’ he kept telling me, and it seemed like it was. I can’t recommend highly enough, and would give 6 stars if I could. Thanks Frank and taxibox.

12 August 2026
Unprompted review
Rated 5 out of 5 stars

SUPER IMPRESSED!!

SUPER IMPRESSED!!! This is good old fashioned customer service. Professional, friendly, on time, able to be reached by phone. I changed my mind twice and they accommodated and made my life super easy. It’s also extremely affordable. 10/10 from me. Thank you!

11 August 2026
Rated 5 out of 5 stars

Incredible service from Frank

Incredible service from Frank. He was on time, so lovely, delivered the boxes so fast and put them all in a great spot easy for us to gain access to them. Highly recommend!!

12 August 2026
Unprompted review
Rated 5 out of 5 stars

Fabulous idea!

Fabulous idea!
I was concerned my things would grow mould during all the rain but it didn't happen thank goodness.
They answer the phone speak to you human to human don't keep you waiting a very organised business with charming people. Most impressed.
Thankyou thankyou as so many businesses are hopeless today.
Keep up the great work.

11 August 2026
Unprompted review
Rated 5 out of 5 stars

Frank is a legend!

This is the 2nd time Frank has delivered a Taxibox to us in the last couple of years. What an absolute legend. No fuss, easy to deal with and just a great bloke!
Highly recommend Taxibox as a service, it’s quick, easy and stress free!

10 August 2026
Unprompted review

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