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TAXIBOX Reviews 

4,576
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Looking at 1,575 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently note the exceptional staff and delivery drivers, stating they are extremely polite, friendly, and highly efficient when handling drop-offs and placing boxes. Consumers frequently praise the seamless overall journey, pointing out that scheduling is straightforward, communication is timely, and the entire process runs without trouble. However, some people mentioned occasional challenges with booking communication, removalist services, and a lack of flexibility regarding scheduling or box relocation. A small group of reviewers also described disappointing experiences involving item handling issues and restrictions on moving full storage containers.

What people talk about most

Staff

Users describe positive interactions with staff, highlighting helpful and friendly service throughout the... See more

Service

Clients share positive opinions on service, noting that it is very easy and simple to use. Reviewers... See more

Delivery service

Reviewers highlight positive aspects of delivery service, noting that drivers are consistently punctual,... See more

User experience

Consumers find user experience to be positive, highlighting a seamless, easy, and stress-free process from... See more

Customer service

Customers had positive experiences with customer service, noting great communication and helpful staff.... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Fabulous idea! I was concerned my things would grow mould during all the rain but it didn't happen thank goodness. They answer the phone speak to you human to human don't keep you waiting a very... See more

Rated 5 out of 5 stars

My TaxiBox was delivered super-efficiently by their driver Frank - who was a total legend. He was on time and negotiated the narrow driveway with ease and dropped it exactly where I needed it to go.... See more

Rated 5 out of 5 stars

From requesting the taxi boxes and delivery by Eddy through to the time they were picked back by Jayden we found the company from office to drivers exceptional. We wouldn’t hesitate to suggest them t... See more

Rated 5 out of 5 stars

Is an amazing experience. Professional. Streamlined, easy, fairly priced, just marvelous. It’s the second time I have used them and will continue to do more. I also advise my real estate clients.


Company details

  1. Self-Storage Facility
  2. Moving and Storage Service
  3. Storage Facility
  4. Warehouse

About TAXIBOX

Written by the company


Taxibox

About us


Mobile Storage | On-Site Storage | Cool Storage | Moving Interstate | Packing Supplies



TAXIBOX

Written by the company

Storage that moves? That's nuts.
Melbourne. Sydney. Brisbane. Gold Coast. Adelaide. Perth.

Contact info

4.9

Excellent

TrustScore 5 out of 5

5K reviews

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4.9

All reviews

(4,576)

1,527 reviews in the last 12 months

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Rated 5 out of 5 stars

Lucas was super professional and…

Lucas was super professional and helpful. He accommodated our preference of placement for the box and even laid cardboard boxes down to avoid scratches on the painted driveway. Cheers Lucas 👍

5 September 2026
Unprompted review
Rated 5 out of 5 stars

Sam is the best

Sam delivered our taxibox and helped us unload the whole thing in less than 30 minutes. He was very kind and made our move quick and easy. This is the second time I’ve used taxibox and will continue to recommend to others! :)

4 September 2026
Rated 5 out of 5 stars

Thank you Taxibox

Taxibox is always so helpul, my partner got a taxibox while we were moving and Eddie did an excellent job! He was quick, efficient and very friendly. Highly recommend his service! Thank you!!

4 September 2026
Unprompted review
Rated 5 out of 5 stars

A huge thank you to Nathan for your…

A huge thank you to Nathan for your incredible service with delivering the tax box.
You truly went above and beyond by navigating our tricky sloped driveway and placing the box exactly where we needed it in that tight corner on the L-shaped driveway. Your skill and effort made the whole process completely stress-free.
Fantastic work—we really appreciate your dedication and great attitude!

3 September 2026
Rated 5 out of 5 stars

Eddie was a very friendly and helpful…

Eddie was a very friendly and helpful guy, with the way he answered my questions and explained why he located the box where he did. He knows more about the system than I do, with his explanations I fully understood the logic of the location criteria. That's all I ask for, then I'm a happy camper.

3 September 2026
Rated 5 out of 5 stars

Craig was amazing

Craig was amazing. He went above to help us out with putting the taxibox in an optimal position along with a smile and great sense of humour and professionalism.

3 September 2026
Rated 5 out of 5 stars

The amazing Frank and Taxi Box team

Frank was amazing to deal with. Friendly service with a big smile and most of all, the whole Taxi Box experience from putting enquiry to getting the unit delivered has been simple, seamless and quick.

3 September 2026
Unprompted review

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