I was served by a very polite young lad on till, name badge Thomas, what an absolute pleasure; great service, and wonderful manners, want to take him round my grandparents. :) Also I'd like to poi... See more
Company replied
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Review summary
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Reviews shaping this summary
I visited Superdrug, in Leigh on sea Broadway today looking to get my ears pierced. This was my first piercing so I was very nervous. From the moment my piercing artist Lauren greeted me she made me f... See more
Company replied
I went to the Charlton Superdrug store and I had no idea where anything was and the nice girl called Kay-Leigh helped me out with the things I was looking for. She was nice and really patient with... See more
Company replied
Today I visited Superdrug at Banbury Gateway Retail Park , as I walked in I was greeted by Chloe P , who assisted me around the store and listened to my questions and gave swift answers and great advi... See more
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Company details
Information provided by various external sources
Shop online with Superdrug, the UK's second-largest health and beauty retailer currently operating over 900 stores in England, Scotland, Wales and Northern Ireland. We currently have 212 in-store pharmacies. Free delivery when you spend over £35
Contact info
United Kingdom
- www.superdrug.com
4.9
Excellent
152K reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 98% of negative reviews
Typically replies within 24 hours
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Laila at Cribbs Causeway was fantastic…
Laila at Cribbs Causeway was fantastic & I love the end result ❤️
2 August 2026
Unprompted review
Great customer service, Miss Preeti
Great customer service. Miss Preeti listened really well she was so friendly and did the job for me exactly what I asked for.
2 August 2026
Unprompted review
Reply from Superdrug
Hi Fairy,
Thank you so much for taking the time to let us know how helpful you found Preeti. So I can pass on this lovely feedback, please can you email help@superdrug.com with the store's full address?
Can you also include the reference number 5316960 in your email for me?
I hope you have a great day.
Thank you,
Majenta
Superdrug Customer Care Team
Khadijah Tooting customer service was…
Khadijah Tooting customer service was very kind and she was very helpful.its good to have staff like khadijah im so pleased with her .
2 August 2026
Unprompted review
Reply from Superdrug
Hi Zubeda,
Thank you so much for taking the time to let us know how helpful you found Khadijah. I’m going to pass your comments on to them, I’m sure you’ll make their day.
Hope you have a great day.
Thank you,
Majenta
Superdrug Customer Care Team
Must-have lash lift from Rozina
Got my brows and Korean lash lift from Rozina at the Marble Arch branch and they look amazing!! Thank you so much Rozina, I’ve never had better cosmetic service - I’ll defo be coming back!x
2 August 2026
Unprompted review
Reply from Superdrug
Hi Sarah,
Thank you so much for taking the time to let us know how helpful you found Rozina. I’m going to pass your comments on to them, I’m sure you’ll make their day.
Hope you have a great day.
Thank you,
Hina at Stratford Westfield was lovely…
Hina at Stratford Westfield was lovely and patient. I was picking out make up for my cousin's wedding and I don't know much about make up. She helped me pick out what's best for me. An excellent helper.
2 August 2026
Unprompted review
Reply from Superdrug
Hi Fatima,
I’m going to pass your comments on to Hina. Thank you for taking the time to leave them such a good review.
We’re always here to help, so please reach out to us if you need anything in the future.
Have a lovely day.
Thank you,
Majenta
Superdrug Customer Care Team
I went to the Trafford Center beach to…
I went to the Trafford Center branch to have my eyebrows threaded in the Beauty Studio. Sim was my beautician and she is amazing at what she does. She is really organised in getting everyone to fit in the schedule so I didn’t have to wait even as a walk in customer and did a great job. Many thanks
2 August 2026
Unprompted review
Reply from Superdrug
Hi Ladan,
Thank you so much for taking the time to let us know how helpful you found Sim. I’m going to pass your comments on to them, I’m sure you’ll make their day!
Hope you have a great day.
Thank you,
Michael
Superdrug Customer Care Team
Cartilage piercing kingston
Preet pierced my cartilage at the Kingston store and was absolutely lovely, made me feel very comfortable and at ease. The whole business was very quick and professional, would recommend.
2 August 2026
Unprompted review
Reply from Superdrug
Hi Ellen,
I’m going to pass your comments on to Preet. Thank you for taking the time to leave them such a good review!
We’re always here to help, so please reach out to us if you need anything in the future.
Have a lovely day.
Thank you,
Michael
Superdrug Customer Care Team
Just made purchase
Just made purchase. And the girl Hina (Westfield,Stratford)was so helpful. She's amazing. Wishing her a good luck. Satisfied with the purchase.
2 August 2026
Unprompted review
Reply from Superdrug
Hi Afsana,
Thank you so much for taking the time to let us know how helpful you found Hina. I’m going to pass your comments on to them, I’m sure you’ll make their day.
Hope you have a great day.
Thank you,
Nadia @ Westfield stradford Superdrug
Nadia @ Westfield stradford Superdrug, I had my eyebrows done with her today, and she was absolutely amazing, very kind and professional.
One of the best treading I’ve had in London. Will definitely be coming back.
2 August 2026
Unprompted review
Reply from Superdrug
Hi Irina,
Thank you so much for taking the time to let us know how helpful you found Nadia. I’m going to pass your comments on to them, I’m sure you’ll make their day.
Hope you have a great day.
Thank you,
Lovely lady called lelila Ali .did my…
Lovely lady called lelila Ali .did my daughter ear piercing she welcomed us well we are very happy customers . She did great job and recommend her to family and friends . This was Stratford centre. 0906
2 August 2026
Unprompted review
Reply from Superdrug
Hi Maisa,
Thank you so much for taking the time to let us know how helpful you found Lelila Al. I’m going to pass your comments on to them, I’m sure you’ll make their day.
Hope you have a great day.
Thank you,
Suraiya was fantastic Superdrug Interchange Bedford
Suraiya was fantastic at the Superdrug at the retail park in Bedford/Kempston. I wanted a new foundation but couldn't find a shade which matched my skin and the texture/effect I was hoping for, but Suraiya instantly knew and directed me to W7 and picked the right colour. I now swear by it and have bought it again (shade darker since hols). Now I look for her each time I go in for make-up help, but the other ladies are great too, and will help me find what I want or answer questions on mix and matching nail brands, etc. The manager is super helpful too, and for all of them, nothing is too mich trouble. Highly recommend there, and ask for Suraiya for make up advice.
2 August 2026
Unprompted review
Reply from Superdrug
Hi Dawn,
I’m going to pass your comments on to Suraiya. Thank you for taking the time to leave them such a good review!
We’re always here to help, so please reach out to us if you need anything in the future.
Have a lovely day.
Thank you,
Michael
Superdrug Customer Care Team
I bought some skincare at the Superdrug…
I bought some skincare at the Superdrug in Brunswick Centre, and I found the staff to be very helpful and guided me very well to what I needed. In particular, Bhoomi from the store was particularly hospitable. Excellent customer service
2 August 2026
Unprompted review
Reply from Superdrug
Hi Devansh,
Thank you so much for taking the time to let us know how helpful you found Bhoomi. I’m going to pass your comments on to them, I’m sure you’ll make their day.
Hope you have a great day.
Thank you,
Shristi from Worcester Park was…
Shristi from Worcester Park was amazing. Great piece of advice choosing a perfume for my daughter
2 August 2026
Unprompted review
Reply from Superdrug
Hi Santy,
Thank you so much for taking the time to let us know how helpful you found Shristi. I’m going to pass your comments on to them, I’m sure you’ll make their day.
Hope you have a great day.
Thank you,
I think they charged me for me for two…
I think they charged me for me for two products instead of one product. But I didn’t notice that time but when I checked the bill I understood something is wrong.
2 August 2026
Unprompted review
Reply from Superdrug
Hi Chippy,
I’m sorry you experienced this, and I’d like to look into it further for you. Please could you send an email to help@superdrug.com with as much detail as possible so I can investigate what happened for you? Can you also include the reference number 5316867 in your email?
Thank you,
Michael
Superdrug Customer Care Team
Preet and Jana in Kingston completed a…
Preet and Jana in Kingston completed a Korean lash lift and tint for me!
2 August 2026
Unprompted review
Reply from Superdrug
Hi Meg,
Thank you so much for taking the time to let us know how helpful you found Preet and Jana. I’m going to pass your comments on to them, I’m sure you’ll make their day.
Hope you have a great day.
Thank you,
Everybody should be coming to the Superdrug Hair, specially locals
Becca was amazing. Customer service is fantastic. The staff in Potters bar Superdrug. I just wonderful thank God we’ve got a store like this in this area thank you Becca.
2 August 2026
Unprompted review
Reply from Superdrug
Hi Sara,
I’m going to pass your comments on to Becca. Thank you for taking the time to leave them such a good review.
We’re always here to help, so please reach out to us if you need anything in the future.
Have a lovely day.
Thank you,
Majenta
Superdrug Customer Care Team
Lydia at Wood Green store - amazing !
Was helped by Lydia at the Wood Green store. Couldn’t find the shade I needed in the elf concealer but within a minute Lydia found the perfect substitute at a very similar price which is amazing. So happy!
2 August 2026
Unprompted review
Reply from Superdrug
Hi Grace,
Thank you so much for taking the time to let us know how helpful you found Lydia. I’m going to pass your comments on to them, I’m sure you’ll make their day!
Hope you have a great day.
Thank you,
Michael
Superdrug Customer Care Team
Great customer service with Simone!
Went to the Barking branch and Simone was really lovely and super helpful with finding me the right concealer shade! 🥰
2 August 2026
Unprompted review
Reply from Superdrug
Hi Lena,
Thank you so much for taking the time to let us know how helpful you found Simone. I’m going to pass your comments on to them, I’m sure you’ll make their day.
Hope you have a great day.
Thank you,
Majenta
Superdrug Customer Care Team
Thank you Briney!
Briney in the Stratford Westfield was very helpful and answered my many questions
2 August 2026
Unprompted review
Reply from Superdrug
Hi Sarah,
Thank you so much for taking the time to let us know how helpful you found Briney. I’m going to pass your comments on to them, I’m sure you’ll make their day.
Hope you have a great day.
Thank you,
Majenta
Superdrug Customer Care Team
Anisha from the Harringay branch was so…
Anisha from the Harringay branch was so helpful! She helped me find the perfect concealer and foundation as I don’t really do that match make up. Great location for the store and really helpful staff :)
2 August 2026
Unprompted review
Reply from Superdrug
Hi Rosie,
Thank you so much for taking the time to let us know how helpful you found Anisha. I’m going to pass your comments on to them, I’m sure you’ll make their day.
Hope you have a great day.
Thank you,
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