I was served by a very polite young lad on till, name badge Thomas, what an absolute pleasure; great service, and wonderful manners, want to take him round my grandparents. :) Also I'd like to poi... See more
Company replied
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Review summary
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Reviews shaping this summary
I visited Superdrug, in Leigh on sea Broadway today looking to get my ears pierced. This was my first piercing so I was very nervous. From the moment my piercing artist Lauren greeted me she made me f... See more
Company replied
I went to the Charlton Superdrug store and I had no idea where anything was and the nice girl called Kay-Leigh helped me out with the things I was looking for. She was nice and really patient with... See more
Company replied
Today I visited Superdrug at Banbury Gateway Retail Park , as I walked in I was greeted by Chloe P , who assisted me around the store and listened to my questions and gave swift answers and great advi... See more
Company replied
Company details
Information provided by various external sources
Shop online with Superdrug, the UK's second-largest health and beauty retailer currently operating over 900 stores in England, Scotland, Wales and Northern Ireland. We currently have 212 in-store pharmacies. Free delivery when you spend over £35
Contact info
United Kingdom
- www.superdrug.com
4.9
Excellent
151K reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 98% of negative reviews
Typically replies within 24 hours
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Fantastic customer service from sean…
Fantastic customer service from sean and chloe at the llandudno store today thank you
U
All xxxx
1 August 2026
Unprompted review
Reply from Superdrug
Hi there,
Thank you so much for taking the time to leave such a wonderful review and for letting us know how helpful you've found Sean and Chloe! I'll be sure to pass your comments on to them as I'm sure it'll make their day!
Sending you my warmest regards!
Many thanks,
Mateusz,
The Superdrug Team
Meadowhall Superdrugs.
Meadowhall Superdrugs.
I was mainly served by Aamilah who helped me firstly with my querys regarding an eyeliner & also a nailpolish. But then when I was struggling to find a brow felt pen (not pencil) she took me to one section which did them. However, they had run out, so she then went to a different brand who also did such pens. I felt she went above & beyond in helping me.
I was also helped by two other ladies whilst at the store - Ameera & Toni.
All lovely & helpful ladies!
1 August 2026
Unprompted review
Reply from Superdrug
Hi Maira,
Thank you so much for taking the time to leave such a wonderful review and for letting us know how helpful you've found Aamilah, Ameera and Toni! I'll be sure to pass your comments on to them as I'm sure it'll make their day!
Sending you my warmest regards!
Many thanks,
Mateusz,
The Superdrug Team
Thank you misbah so much for your help…
Thank you misbah so much for your help and support wonderful customer service excellent service. Truly kind and polite.
Best experience of the day
Croydon Centrale
1 August 2026
Unprompted review
Reply from Superdrug
Hi Lisa,
Thank you so much for taking the time to let us know that Misbah at the Croydon Centrale branch was truly kind, polite, helpful and provided excellent customer service. Your feedback is much appreciated!
I’m going to pass your comments on to them, and I’m sure you’ll make their day.
Hope to see you again!
Marta
Superdrug Customer Care Team
TJ team leader
TJ, team leader. Central Croydon, Superdrug.
Amazing customer service, great conversation very friendly always smiling :)))
1 August 2026
Unprompted review
Reply from Superdrug
Hi Carmen,
Thank you so much for taking the time to let us know that TJ at the Centrale Croydon branch was friendly and provided amazing customer service. Your feedback is much appreciated!
I’m going to pass your comments on to TJ, and I’m sure you’ll make their day!
Hope to see you again!
Marta
Superdrug Customer Care Team
Very good customer service tj cenrtale…
Very good customer service tj cenrtale croydon
1 August 2026
Unprompted review
Reply from Superdrug
Hi Olivia,
Thank you so much for taking the time to let us know that TJ at the Croydon Centrale branch provided very good customer service. Your feedback is much appreciated!
I’m going to pass your comments on to TJ, and I’m sure you’ll make their day!
Hope to see you again!
Marta
Superdrug Customer Care Team
I went to the Manchester Fort Brow Bar…
I went to the Manchester Fort Brow Bar for an eyebrow tint and thread with Shamila. It was a great experience and she always does an amazing job. I’m now a regular and come every few weeks. Highly recommend.
1 August 2026
Unprompted review
Reply from Superdrug
Hi Olivia,
Thank you so much for taking the time to let us know how helpful you found Shamila. I’m going to pass your comments on to them, I’m sure you’ll make their day.
Hope you have a great day.
Thank you,
TJ is very welcoming and Friendly.
TJ is very welcoming and Friendly.
Always assist with like Family.
We always come to Centrale Superdrug.
1 August 2026
Unprompted review
Reply from Superdrug
Hi Shub,
Thank you so much for taking the time to let us know how helpful you found TJ. I’m going to pass your comments on to them, I’m sure you’ll make their day.
Hope you have a great day.
Thank you,
Shopped at Centrale Superdrug today
Shopped at Centrale Superdrug today. TJ is a very energetic assistant. Very welcoming and sweet shopping companion.
1 August 2026
Unprompted review
Reply from Superdrug
Hi Gurwinder,
Thank you so much for taking the time to let us know how helpful you found TJ. I’m going to pass your comments on to them, I’m sure you’ll make their day.
Hope you have a great day.
Thank you,
Fabulous help from laellA at centrale…
Fabulous help from laellA at centrale Superdrug
1 August 2026
Unprompted review
Reply from Superdrug
Hi Deborah,
Thank you so much for taking the time to let us know how helpful you found Laella.
So I can pass on this lovely feedback please can you email trustpilot@superdrug.com with the stores full name?
Can you also include the reference number "5316086" in your email for me?
Hope you have a great day.
Thank you
I would definitely recommend Rekha’s…
I would definitely recommend Rekha’s service.
1 August 2026
Unprompted review
Reply from Superdrug
Hi Omaka,
Thank you so much for taking the time to let us know how helpful you found Rekha.
So I can pass on this lovely feedback please can you email trustpilot@superdrug.com with the stores full name?
Can you also include the reference number "5316087" in your email for me?
Hope you have a great day.
Thank you
Muskaan was so helpful and friendly…
Muskaan was so helpful and friendly with me while I was choosing a perfum, she made my purchasing experience wonderful
1 August 2026
Unprompted review
Reply from Superdrug
Hi Sharan,
Thank you so much for taking the time to let us know how helpful you found Muskaan.
So I can pass on this lovely feedback please can you email trustpilot@superdrug.com with the stores full name?
Can you also include the reference number "5316085" in your email for me?
Hope you have a great day.
Thank you
TJ gave us some great customer service…
TJ gave us some great customer service at centrale croydon.
1 August 2026
Unprompted review
Reply from Superdrug
Hi Harvey,
Thank you so much for taking the time to leave such a wonderful review and for letting us know how helpful you've found TJ! I'll be sure to pass your comments on to them as I'm sure it'll make their day!
Sending you my warmest regards!
Many thanks,
Mateusz,
The Superdrug Team
TJ is amazing exceptional customer…
TJ is amazing exceptional customer service at central Croydon!!!
1 August 2026
Unprompted review
Reply from Superdrug
Hi Tia,
Thank you so much for taking the time to leave such a wonderful review and for letting us know how helpful you've found TJ! I'll be sure to pass your comments on to them as I'm sure it'll make their day!
Sending you my warmest regards!
Many thanks,
Mateusz,
The Superdrug Team
jana did my piercing and very helpful…
jana did my piercing and very helpful and preet from kingston too helped me guided me through the process very kind and helpful
1 August 2026
Unprompted review
Reply from Superdrug
Hi Lana,
Thank you so much for taking the time to leave such a wonderful review and for letting us know how helpful you've found Jana and Preet! I'll be sure to pass your comments on to them as I'm sure it'll make their day!
Sending you my warmest regards!
Many thanks,
Mateusz,
The Superdrug Team
Great service in store today
Great service in store today. I got asked if I needed help straight away and got offered a basket too by TJ the security guard who saw me struggling with all my items. This is the Superdrug in Croydon Central
1 August 2026
Unprompted review
Reply from Superdrug
Hi Miss Channe,
Thank you so much for taking the time to let us know how helpful you found TJ. I’m going to pass your comments on to them, I’m sure you’ll make their day.
Hope you have a great day.
Thank you,
Arobi was very helpful and attentive to…
Arobi was very helpful and attentive to what I needed while taking time to find my specific shades.
1 August 2026
Unprompted review
Reply from Superdrug
Hi Darya,
Thank you for taking the time to leave such a lovely review! I'm delighted to hear about how helpful you've found our team and the great experience you've had with us.
So that I can get your feedback passed on to our team further, could you please send an email to us at help@superdrug.com with the store's full name and the reference number 5316065?
Many thanks,
Mateusz,
The Superdrug Team
Reply from Superdrug
Hi Rebekah,
Thank you so much for taking the time to let us know that TJ at the Croydon Centrale branch provided good customer service. Your feedback is much appreciated!
I’m going to pass your comments on to TJ, and I’m sure you’ll make their day!
Hope to see you again!
Marta
Superdrug Customer Care Team
I really liked the service of the Jean of tooting
I really liked the service of the employee Jean tooting trattended me very well he was very friendly and kind to me
1 August 2026
Unprompted review
Reply from Superdrug
Hi Kain,
Thank you so much for taking the time to let us know that you found Jean at the Tooting branch kind and friendly.
Your feedback is much appreciated!
I’m going to pass your comments on to them, and I’m sure you’ll make their day.
Hope to see you again!
Marta
Superdrug Customer Care Team
Fatima at Superdrug Norbury was very…
Fatima at Superdrug Norbury was very helpful great customer service :)
1 August 2026
Unprompted review
Reply from Superdrug
Hi Saira,
Thank you so much for taking the time to leave such a wonderful review and for letting us know how helpful you've found Fatima! I'll be sure to pass your comments on to them as I'm sure it'll make their day!
Sending you my warmest regards!
Many thanks,
Mateusz,
The Superdrug Team
Reply from Superdrug
Hi there,
Thank you so much for taking the time to leave such a wonderful review and for letting us know how helpful you've found Joao! I'll be sure to pass your comments on to them as I'm sure it'll make their day!
Sending you my warmest regards!
Many thanks,
Mateusz,
The Superdrug Team
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