I was served by a very polite young lad on till, name badge Thomas, what an absolute pleasure; great service, and wonderful manners, want to take him round my grandparents. :) Also I'd like to poi... See more
Company replied
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Review summary
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What people talk about most
Reviews shaping this summary
I visited Superdrug, in Leigh on sea Broadway today looking to get my ears pierced. This was my first piercing so I was very nervous. From the moment my piercing artist Lauren greeted me she made me f... See more
Company replied
I went to the Charlton Superdrug store and I had no idea where anything was and the nice girl called Kay-Leigh helped me out with the things I was looking for. She was nice and really patient with... See more
Company replied
Today I visited Superdrug at Banbury Gateway Retail Park , as I walked in I was greeted by Chloe P , who assisted me around the store and listened to my questions and gave swift answers and great advi... See more
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Company details
Information provided by various external sources
Shop online with Superdrug, the UK's second-largest health and beauty retailer currently operating over 900 stores in England, Scotland, Wales and Northern Ireland. We currently have 212 in-store pharmacies. Free delivery when you spend over £35
Contact info
United Kingdom
- www.superdrug.com
4.9
Excellent
152K reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 98% of negative reviews
Typically replies within 24 hours
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Jayvadan Hammersmith branch brilliant…
Jayvadan Hammersmith branch brilliant service
5 August 2026
Unprompted review
Reply from Superdrug
Hi Bode,
Thank you so much for taking the time to let us know how helpful you found Jayvadan. I’m going to pass your comments on to them, I’m sure you’ll make their day.
Hope you have a great day.
Thank you,
Courtney
Superdrug Customer Care Team
Kazi was extremely helpful
Kazi was extremely helpful. Lovely experience.
5 August 2026
Unprompted review
Reply from Superdrug
Hi Malinka,
Thank you so much for taking the time to let us know how helpful you found Kazi.
So I can pass on this lovely feedback please can you email help@superdrug.com with the store’s full name or address?
Can you also include the reference number "5321368" in your email for me?
Hope you have a great day.
Thank you.
Sidra served me in the makeup section…
Sidra served me in the makeup section today. I was looking for something, she came and offered to help me and went above and beyond to made sure I’m leaving happy and satisfied. How was so helpful and sweet girl.
The store was Upton green street.
5 August 2026
Unprompted review
Reply from Superdrug
Hi Usha,
Thank you so much for leaving such a nice review. We’re going to pass on your comments to Sidra to let them know they did such a great job helping you out.
Hope you have a great day.
Thank you,
Ryan
Superdrug Customer Care Team
I love to go bexleyheath superdrug wıth…
I love to go bexleyheath superdrug wıth Ruta for my eyebrow thread & tınt. She ıs lovely & confıdent on her work.
5 August 2026
Unprompted review
Reply from Superdrug
Hi There,
Thank you so much for taking the time to let us know how helpful you found Ruta. I’m going to pass your comments on to them, I’m sure you’ll make their day.
Hope you have a great day.
Thank you
Cranbook Road - Ahsan
Cranbook Road - Ahsan
Fantastic customer service!!
5 August 2026
Unprompted review
Reply from Superdrug
Hey Nusaiba,
Thank you so much for leaving such a nice review. We’re going to pass on your comments to Ahsan to let them know they did such a great job helping you out today.
Thanks, and have an amazing day.
Val in Sutton was really kind &…
Val in Sutton was really kind & helpful, she has great customer service!
5 August 2026
Unprompted review
Reply from Superdrug
Hi Barbara,
Thank you so much for taking the time to let us know how helpful you found Val. I’m going to pass your comments on to them, I’m sure you’ll make their day.
Hope you have a great day.
Thank you
Wonderful customer service from Sidra…
Wonderful customer service from Sidra at upton store. She was grately helpful to me to find products. Super happy with my experience!
5 August 2026
Unprompted review
Reply from Superdrug
Hi Najnin,
Thank you so much for leaving such a nice review. We’re going to pass on your comments to Sidra to let them know they did such a great job helping you out.
Hope you have a great day.
Thank you,
Ryan
Superdrug Customer Care Team
I had really great experience excellent…
I had really great experience excellent service with Hamna - Ilford High Road (0159) she was really helpful and sweet .
5 August 2026
Unprompted review
Reply from Superdrug
Hi Izma,
Thank you so much for taking the time to let us know how helpful you found Hamna. I’m going to pass your comments on to them, I’m sure you’ll make their day.
Hope you have a great day.
Thank you
Sana at Manchester Piccadilly was so…
Sana at Manchester Piccadilly was so lovely and kind! Helped make my eyebrows even again and was so sweet!
5 August 2026
Unprompted review
Reply from Superdrug
Hey Saskia,
Thank you so much for leaving such a nice review. We’re going to pass on your comments to Sana to let them know they did such a great job helping you out today.
Thanks, and have an amazing day.
Little one's first ear piercing
We had our daughter's ears pierced for the very first time. We had a lovely and calm experience thanks to Alison. She and Sonia pierced my daughter's ears at the same time with no problems. Alison went through the process with my little one, 5years old, before it happened, she was nice and friendly, and then she explained very clearly the after care.
Thank you
5 August 2026
Unprompted review
Reply from Superdrug
Hi Paula,
Thank you so much for taking the time to let us know how helpful you found Alison and Sonia.
So I can pass on this lovely feedback please can you email help@superdrug.com with the store’s full name or address?
Can you also include the reference number "5321314" in your email for me?
Hope you have a great day.
Thank you.
Excellent experience today from Anisa…
Excellent experience today from Anisa as always.
Professional - friendly and I’m so glad she is back in my local store
5 August 2026
Unprompted review
Reply from Superdrug
Hi Kimberley,
Thank you so much for taking the time to let us know how helpful you found Anisa.
So I can pass on this lovely feedback please can you email help@superdrug.com with the store’s full name or address?
Can you also include the reference number "5321308" in your email for me?
Hope you have a great day.
Thank you.
Loveleen in Headigley was very good…
Loveleen in Headigley was very good with my daughter's piercing. She was quick and made sure it was as painless as possible. I recommend
5 August 2026
Unprompted review
Reply from Superdrug
Hi Justyna,
Thank you so much for taking the time to let us know how helpful you found Loveleen. I’m going to pass your comments on to them, I’m sure you’ll make their day.
Hope you have a great day.
Thank you
Wallington store
Wallington store
Josh (who was extremely polite as well as helpful) noticed an error on the 3 for 2 offer and guided me to a better deal
Really refreshing experience
5 August 2026
Unprompted review
Reply from Superdrug
Hi Teresa,
Thank you so much for taking the time to let us know how helpful you found Josh. I’m going to pass your comments on to them, I’m sure you’ll make their day.
Hope you have a great day.
Thank you
I’m a regular at this Superdrug branch
I’m a regular at this Superdrug branch, and it’s consistently great. The store is always well-organised and clean. The entire team is incredibly friendly and helpful every time I visit. A special shoutout to Reba, she constantly goes above and beyond to assist with any requests, always with the warmest smile. Exceptional service like hers keeps me coming back!
5 August 2026
Unprompted review
Reply from Superdrug
Hi AA,
Thank you so much for taking the time to let us know how helpful you found Reba. I’m going to pass your comments on to them, I’m sure you’ll make their day.
Hope you have a great day.
Thank you
Reply from Superdrug
Hi Wendy,
Thank you so much for taking the time to let us know how helpful you found Hamad. I’m going to pass your comments on to them, I’m sure you’ll make their day.
Hope you have a great day.
Thank you
I have been having my eyebrows threaded…
I have been having my eyebrows threaded and tinted by Filza for a few years and always feel comfortable with how she shapes and tints my eyebrows. Filza is always friendly and professional every time and I recommend her to my friends and family
4 August 2026
Unprompted review
Reply from Superdrug
Hi Rachel,
Thank you so much for taking the time to leave such a nice review for Filza.
So I can pass on this lovely feedback, please can you email help@superdrug.com with the store's full name?
Can you also include the reference number "5321241" in your email for me?
Hope you have a great day.
Thank you,
Courtney
Superdrug Customer Care Team
Sana did my threading in manchester…
Sana did my threading in manchester Piccadilly store love my brows she is so loving lisen to my properly and made my brows beautiful
5 August 2026
Unprompted review
Reply from Superdrug
Hi Tatiana,
Thank you so much for taking the time to leave such a nice review for Sana. I’m going to pass your comments on to them, I’m sure you’ll make their day.
Hope you have a great day.
Thank you,
Courtney
Superdrug Customer Care Team
Preet Kingston was very friendly and…
Preet Kingston was very friendly and helpful, and the service was excellent. I will come back again for more piercings. Highly recommend
5 August 2026
Unprompted review
Reply from Superdrug
Hi Parvethy,
Thank you so much for taking the time to leave such a nice review for Preet. I’m going to pass your comments on to them, I’m sure you’ll make their day.
Hope you have a great day.
Thank you,
Courtney
Superdrug Customer Care Team
Preet Kingston she did my ear…
Preet Kingston she did my ear piercing i am happy
5 August 2026
Unprompted review
Reply from Superdrug
Hi Graciella,
Thank you so much for taking the time to leave such a nice review for Preet. I’m going to pass your comments on to them, I’m sure you’ll make their day.
Hope you have a great day.
Thank you,
Courtney
Superdrug Customer Care Team
Great service for my daughter’s first…
Great service for my daughter’s first ear piercing from Loveleen at SD Headingley Leeds! Thank you.
5 August 2026
Unprompted review
Reply from Superdrug
Hi James,
Thank you so much for taking the time to leave such a nice review for Loveleen. I’m going to pass your comments on to them, I’m sure you’ll make their day.
Hope you have a great day.
Thank you,
Courtney
Superdrug Customer Care Team
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