STV Player Reviews 

601
TrustScore 1 out of 5

1.2

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Review summary

Created with AI, based on recent reviews

Considering 80 reviews, most reviewers were let down by their experience overall. Customers frequently encountered persistent technical problems, including constant buffering, freezing, and the app or website not loading properly. Many also expressed frustration with overwhelming, repeated adverts, which often played perfectly while programs failed to stream or resume content. The user experience was widely criticized for being difficult to navigate and inconsistent across devices. People found the service unreliable for live events, often missing crucial moments, and many wished for better alternatives like ITVX or BBC iPlayer. Reviewers felt the company showed a lack of willingness to address these issues, frequently blaming user internet connections instead of improving their platform.

What people talk about most

Application

Clients share negative opinions on the app, with many describing it as appalling and a "shambles" due to... See more

User experience

People report negative experiences with user experience, citing constant buffering, freezing, and crashing of... See more

Website

Customers express significant dissatisfaction with the website, citing numerous technical issues such as not... See more

Service

Customers consistently note negative experiences with service, with many describing it as the worst streaming... See more

Marketing

Reviewers highlight negative aspects of marketing, primarily due to the overwhelming number of... See more

Reviews shaping this summary

Rated 1 out of 5 stars

Basically agree with majority on these reviews... Absolute shambles of an app, streaming service..commercials play perfectly, programme one wants to watch buffers then stops then commercial plays agai... See more

Rated 1 out of 5 stars

I'd give zero stars if I could. STV Player has to be the worst streaming service ever. Trying to watch World Cup live games - what a joke, endless adverts, control bar not working, keeps glitching a... See more

Rated 1 out of 5 stars

So have been watching a series 2 episodes per programme no problem until tried to watch 3rd series. Keeps say I need to check Internet connection etc absolutely nothing wrong with this I can watch o... See more

Rated 1 out of 5 stars

I'm done with this app. Every pause or rewind causes you to have to sit through adverts you've already been subjected to. I've no problem with ads generally, such as on Prime or other streamers where... See more


Company details

  1. Television Station

Written by the company

All your favourite STV programmes, soaps and sport - live and on-demand. Plus all the latest breaking news, sport and weather.


Contact info

1.2

Bad

TrustScore 1 out of 5

601 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

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1.2

All reviews

(601)

78 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Trying to join

Trying to join, only given option to close account. Have tried in the past, now realise why I gave up first time.

13 November 2025
Unprompted review
Rated 1 out of 5 stars

Rubbish streaming service

Keeps throwing me back to the start of the first episode.
Repeated adverts then back to the start again.
Absolutely rubbish compared to other streaming services.

10 November 2025
Unprompted review
Rated 1 out of 5 stars

Just an awful experience

Logged in no problem. Exited the site and 10 minutes later when I tried to log back in it wouldn’t let me. This seems to happen on a regular basis. A truly awful site

3 November 2025
Unprompted review
Rated 1 out of 5 stars

STV PLAYER SHOCKING …

So have been watching a series 2 episodes per programme no problem until tried to watch 3rd series. Keeps say I need to check Internet connection etc absolutely nothing wrong with this I can watch other apps no problem. This has happened before but only with STV Player - need to look into this as a matter of urgency.

24 October 2025
Unprompted review
Rated 1 out of 5 stars

Waste of time and effort!

Will not play anything at all. Samsung tv come up with error R-1, firesticks and LG tv error code 8. I went through the routines they give in support, but at the end of the day they are blaming my IP provider. Funny how it all worked up until last week. Even using my 5G mobile data it did not work. I think they need to get their house in order before they blame others. Not worth the effort to download. Removed from all my devices.

21 October 2025
Unprompted review
Rated 1 out of 5 stars

Just dreadful

Just dreadful, constant buffering, and then you have to restart several times to also watch the picture degrade with more buffering. Is this a deliberate ploy by STV to up the viewing stats on adverts. How can a player be this poor, close it down.

11 October 2025
Unprompted review
Rated 1 out of 5 stars

This service is total shite

This service is total shite, get a grip STV. It freezes, it buffers and a single advert plays multiple times. Get this mess sorted out STV or we’re all off to ITVX or better still BBC iplayer.

9 October 2025
Unprompted review
Rated 1 out of 5 stars

I'm done with this app

I'm done with this app. Every pause or rewind causes you to have to sit through adverts you've already been subjected to. I've no problem with ads generally, such as on Prime or other streamers where the frequency and duration of them is reasonable but this is ridiculous, exacerbated by the drop-outs and buffering on STV. Now gonna see how to delete it from all our TVs.

3 October 2025
Unprompted review
Rated 1 out of 5 stars

Absolute garbage

Absolute garbage

We basically no longer use the app to watch anything. It doesn’t continue where you left off. If you try to return to where you were - queue 12 mins of adverts.

If we don’t record stv from live tv - we just don’t bother at all.

Shame!

2 October 2025
Unprompted review
Rated 2 out of 5 stars

Ive paid the subscription on my iPad

Ive paid the subscription on my iPad, but the firestick and my tv stv apps are completely different, when I log into each one they are all different, and don't show what I've watched on my iPad, they don't even have some of the shows I've watched on my iPad

17 September 2025
Unprompted review
Rated 1 out of 5 stars

I was half way through watching a drama…

I was half way through watching a drama called Exile with John Simm the after one episode it froze and I’m now unable to see the rest it’s nothing to do with the internet. On the app now instead of programs rating 1 to 10 I only have 1 and 4
Absolutely rubbish

16 September 2025
Unprompted review
Rated 1 out of 5 stars

When did STV become worse than the…

When did STV become worse than the biased bbc? I don't watch bbc because I disaprove of their brainwashing propoganda, but I do try to catch up on Scottish news on the stv player, however if it isn't Colin Mackay deriding the first minister, it's reporters lambasting other SNP politicans on what they percieve to be their failings. I'm sick of it guess I'll just have to watch Sky new for world events.

1 September 2025
Unprompted review
Rated 1 out of 5 stars

MINUS stars are not possible

MINUS stars are not possible and neither is NO star, which is the maximum they deserve.
(Why are there no thunderclouds ⛈ or angry faces 🤬included in the grading scale?)
They take monthly payments from me and say it is not them.
The only company fitting the bank information is them!

29 August 2025
Unprompted review
Rated 1 out of 5 stars

AVOID

had a terrible experience with customer service at this company. Money was unexpectedly withdrawn from my account, and when I contacted customer support for clarification, they struggled to locate my account. After I mentioned involving my bank, they finally acknowledged the issue and claimed I had signed up for a free trial, which I did not.

When I requested a cancellation and refund, they refused, even after I insisted that I never wanted the membership. So I told the company I would go to my bank and ask for them to interview and their response was unprofessional, simply stating they would wait to hear from my bank.

Overall, this company has poor selection and awful customer service,Other streaming platforms, like Netflix and Amazon Prime, have refunded me without issue in similar situations. I strongly advise avoiding this company.

18 April 2025
Unprompted review

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