STV Player Reviews 577

TrustScore 1 out of 5

1.1

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Review summary

Created with AI, based on recent reviews

Evaluating 59 reviews, most reviewers were let down by their experience overall. Many customers found the app and streaming service to be an absolute shambles, citing constant buffering, freezing, and frequent crashes. They reported issues with programs not loading, shutting down unexpectedly, and the user interface being awful and difficult to navigate. Reviewers also expressed frustration with the excessive number of advertisements, which often played perfectly even when the content itself was buffering or failing to load. Some people were dissatisfied with the service's unreliability, noting that it frequently reverted to ad-supported viewing despite having a subscription, and that programs often did not resume where they left off. Many also felt that the service was inferior to other streaming platforms and that the company was not addressing the widespread issues.

What people talk about most

Application

Customers expressed significant dissatisfaction with the app, citing constant buffering and freezing issues... See more

User experience

People report negative experiences with user experience, citing constant buffering, frequent crashes, and... See more

Website

Clients share negative opinions on the website, citing numerous issues such as it not loading, constant... See more

Service

Users describe negative interactions with service, with many reviewers calling it a "poor" and "frustrating"... See more

Marketing

Consumers express significant dissatisfaction with the marketing experience, primarily due to an overwhelming... See more

Reviews shaping this summary

Rated 1 out of 5 stars

I'm done with this app. Every pause or rewind causes you to have to sit through adverts you've already been subjected to. I've no problem with ads generally, such as on Prime or other streamers where... See more

Rated 1 out of 5 stars

Basically agree with majority on these reviews... Absolute shambles of an app, streaming service..commercials play perfectly, programme one wants to watch buffers then stops then commercial plays agai... See more

Rated 1 out of 5 stars

Despite what STV customer services tell you regards clearing cache and reinstalling it still buffers, hangs, digitised and fails. The user interface is awful. Out of all the apps I use on fire stic... See more

Rated 1 out of 5 stars

So have been watching a series 2 episodes per programme no problem until tried to watch 3rd series. Keeps say I need to check Internet connection etc absolutely nothing wrong with this I can watch o... See more


Company details

  1. Television Station

Written by the company

All your favourite STV programmes, soaps and sport - live and on-demand. Plus all the latest breaking news, sport and weather.


Contact info

1.1

Bad

TrustScore 1 out of 5

577 reviews

5-star
4-star
3-star
2-star
1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

Hasn’t replied to negative reviews

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Rated 1 out of 5 stars

This is such a poor streaming service

This is such a poor streaming service. In Scotland we are not permitted to use ITV’s streaming service, we have to use STV. It’s terrible, doesn’t load, so many glitches, lots of ads, not easy to use at all. It feels so unprofessional, like going back in time. Very frustrating and compared to others is shocking.

1 May 2026
Unprompted review
Rated 1 out of 5 stars

Absolutely hopeless

I have nothing to add as I have exactly the same issues as others have stated on here. I'm sick of having to go back to the start of a programme or sit through the same adverts due to this app freezing or buffering all the time. I go to use another tv in another room and I'm back to the start. I've used it for a while but it seems to have gotten much worse recently. All these reviews cannot be wrong. Sorry STV but unless this app improves vastly then I'm out.

30 April 2026
Unprompted review
Rated 1 out of 5 stars

I regulary stream from various apps…

I regulary stream from various apps such as Netflix, Prime, Disney+, BBC iPlayer, STV Player, AppleTV and can report that STV Player is almost unusable due to constant buffering issues. I have plenty of bandwidth (1Gb) and none of the other streaming apps have a problem. I get issues everytime I try to watch STV and I've gotten to the point where I've given up watching STV.

22 April 2026
Unprompted review
Rated 1 out of 5 stars

STV player is hopeless

STV player is hopeless. The ads constantly repeat, if you dare to pause you end up back at the start. Tonight I selected Jonathan Ross to start from the beginning and it kept taking me to the 1% club which is the programme on before it. It never fails to disappoint. It’s diabolical

11 April 2026
Unprompted review
Rated 1 out of 5 stars

Don’t bother using STV Player

Lots & lots of adverts, but I sat through them and eventually started watching my selected program. Sadly an error message popped up after 20mins, and I had to start back at the beginning, including all the adverts.
I was watching on my TV. I have fast Sky fibre optic internet. I have never experienced any issues watching other similar channels.

2 April 2026
Unprompted review
Rated 1 out of 5 stars

It speaks volumes for the CEO of STV…

It speaks volumes for the CEO of STV when he does nothing to resolve the issues highlighted on here. It is a shocking app and he should be ashamed of it. But hey, as long as he's getting his obscene salary, that's all that matters to him.

29 March 2026
Unprompted review
Rated 1 out of 5 stars

Useless

Useless. I tried the paid-for version. Any programme I have started watching freezes after about 50 minutes and also requires a laptop reboot to get my machine working again. All other streaming services I use (six of them) work perfectly.

29 March 2026
Unprompted review
Rated 1 out of 5 stars

STV player is rubbish

STV player is rubbish, frequently changes to live TV when watching catchup and you have to reload the show again navigating through the adverts. It is not fit for purpose.

29 March 2026
Unprompted review
Rated 2 out of 5 stars

When it works it’s fine but I can’t…

When it works it’s fine but I can’t access the latest episodes of shows like the chase on my tv, but they are available on ITVx on my PC

The settings layout is appalling bad opening up account plans while trying to navigate to log out.

26 March 2026
Unprompted review
Rated 1 out of 5 stars

Awful app

Awful app that doesn't properly function. Terrible experience of rugby 6 nations this year.

14 March 2026
Unprompted review
Rated 1 out of 5 stars

The only digital channel in scotland that dose not work.

You know if its going to be live on this channel it will be impossible watch it in Scotland. How this channel still exists in this Digital age! Clearly out its depth! Please stop its ability to bit for major sporting events, as you cant ever sign on to watch them live. Worst channel ever.

14 March 2026
Unprompted review
Rated 1 out of 5 stars

1/ One star is too high a score for…

1/ One star is too high a score for this sub standard service
2/ STVPlayer is truly awful
3/ I wouldn’t give it any stars
4/ Those responsible for delivering the “service “ should be replaced by someone who cares about delivering a service.
5/ It Awful.

4 March 2026
Unprompted review

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